Video Monitor Technician

Trinity Health Corp.; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

MercyOne Health System is seeking a Video Monitor Technician to observe patients via video monitoring, document activities, and report unsafe conditions. The role requires staying vigilant during weekend and holiday rotations and maintaining strict safety and PPE protocols.

You will collaborate with staff to ensure a safe environment, complete timely reports, and respond effectively to emergent situations. Excellent communication and organizational skills are essential.

Qualifications

• High School or GED required or preferred.
• Ability to write complete and accurate department reports.
• Strong interpersonal communication skills, both verbal and written.
• Ability to remain calm and act effectively in stressful or emergent situations.
• Commitment to customer service excellence.
• Plan and organize work to complete tasks on time.

Responsibilities

• Observe patients via video monitoring to ensure safety and report behaviors.
• Document activities accurately and timely per regulations.
• Report unsafe conditions and seek assistance as needed.
• Maintain safety and PPE protocols.
• Understand and execute department emergency procedures.
• Build and maintain safe working relationships with colleagues.

Skills

Report writing

Interpersonal communication

Stress management

Observational skills

Team collaboration

Education

High School diploma or GED

Mandatory Reporter Training

Job description

Employment Type

Full time Shift: Rotating Shift Description: Join the MercyOne Family! We are looking to hire a Video Monitor Technician! As a Video Monitor Technician at MercyOne, you will provide video monitoring services that seek to create a safe and secure environment. Adheres to MercyOne performance expectations and performs all defined services and other related duties in accordance with MercyOne mission, vision and values.

Schedule

Full time, 0.9 FTE (36 hours per week) 8-hour shifts Weekend and holiday rotation required

General Requirements

• Observe patients via video monitoring to ensure their safety by observing and reporting behaviors that are being demonstrated that may compromise either the safety of the patient or the staff.
• Document activities & services in a complete, accurate & timely manner according to regulations.
• Report any unsafe working conditions.
• Ask for assistance when needed to assure safety for all involved.
• Maintain a safe working environment and practices safe working habits.
• Completes required safety programs.
• Appropriately and consistently uses the personal protective equipment required of the job.
• Knows and can demonstrate departmental emergency procedures for fire, disaster and other emergency situations.
• Reports and removes unsafe equipment/furniture.
• Asks for assistance when needed to assure safety for all involved.
• Maintains a safe working environment and practices safe working habits.

Minimum Qualifications

• High School or Equivalent (GED) preferred
• Mandatory Reporter Training
• Ability to write complete and accurate department reports.
• Able to deal effectively with stressful/emergent situation and time constraints.
• Demonstrate a cooperative, courteous, dependable working environment with multiple priorities.
• Effective interpersonal communication skills – listening, verbally and written.
• Commitment to a high standard of customer service
• Plan and organize work to complete in a timely, detailed and orderly manner
• Establish and collaborate to maintain effective working relationships
• Creative and positive problem-solving skills
• Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment Rooted in our Mission and Core Values

we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.