Video Moderation & Platform Responsibility Product Manager Project Intern - Platform Responsibility - Feed Safety

TikTok; San Jose (CA); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Housing allowance

Paid holidays

Job summary

TikTok is seeking a Project Intern to contribute to our video moderation system. You’ll help shape a safety‑driven product roadmap, collaborate with R&D, policy, and operations, and work on scalable features and moderation strategies that keep our platform safe for billions of users.

You will gain hands‑on experience in a fast‑paced environment, with immediate availability preferred and a 5‑day on-site commitment.

Qualifications

• Pursuing an undergraduate degree in a related field.
• Ability to design product solutions based on evidence and deliver value.
• Strong project management and cross-functional collaboration skills.
• Analytical mindset with data-informed decision making.
• Proficiency in Chinese (written and spoken) for stakeholder management in China.

Responsibilities

• Drive multi‑team projects and define the safety product roadmap with metrics.
• Develop scalable features and auto‑moderation strategies.
• Apply data analysis, ML/NLP tools to detect risky content and inform actions.
• Coordinate with policy, R&D, and cross‑functional partners to prioritize work.
• Create workflows for cross‑team collaboration on large product improvements.

Skills

Project management

Cross-functional teamwork

Data analysis

Communication

Chinese language

Education

Undergraduate related discipline

Job description

About the Team

As a Product Manager for our video moderation system, you will have the unique opportunity to directly engage in the iteration and optimization of a system that processes hundreds of millions of videos daily, setting industry standards. This role offers unparalleled experience in developing a career in trust and safety. You will collaborate closely with our R&D and Algorithm teams to enhance our models, work with global operations to refine human moderation strategies, or partner with policy teams to explore platform policy iterations. This position places you at the forefront of industry practices in trust and safety, making your work crucial to the safety of billions of users worldwide. Join us to protect our TikTok users and make a meaningful impact on building a safe platform!

As a Project Intern, you will contribute to impactful short-term projects and gain hands‑on experience in a fast‑paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real‑world challenges, and explore your career interests.

Successful candidates must be able to commit to 5 days on‑site per week and at least 3 months long internship period, with immediate availability preferred.

Responsibilities

• Drive complex projects independently, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to develop action plans.
• Focus on building effective and scalable features and auto‑moderation strategy to provide users with a safe experience.
• Leverage data analysis methodologies, machine learning technologies, or natural language processing tools to effectively analyze and identify potential risky content, such as violence, pornography, and fraud, and produce strategies.
• Work closely with issue experts, and policy team, as well as cross‑functional partners, to establish a workflow to critically analyze, prioritize, and drive cross‑functional efforts to achieve success.
• Develop a robust workflow for cross‑team collaboration, manage large‑scale product improvement projects to improve community safety.

Qualifications

Minimum Qualifications

• Currently pursuing an Undergraduate related discipline.
• Interested in design product solutions based on evidence; proven track record of delivering value‑adding products, and/or organizational or process changes that benefit the business.
• Good project management and communication skills, able to influence and unite cross‑functional teams.
• Identify, analyze and improve existing business/product processes to optimize performance, meet best practice standards or improve quality and user experience.
• With data analysis skills for product design and knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.
• Fluency in written and spoken Chinese is needed to manage stakeholders in China market.

Preferred Qualifications

• Experience of working with international partners across different time zones and cultures
• Experience in Trust & Safety; Basic knowledge of safety by design principles
• Understanding of the landscape and new policy developments in the tech industry and online safety
• Prior experience managing products with safety‑related success metrics is highly desirable
• Prior experience managing products related to human and/or machine‑based moderation to remove harmful content is highly desirable.

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $35- $35.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request