Video Maintenance Technician

E&M Technologies, Inc.; Colorado Springs (CO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

E&M Technologies, Inc. is seeking a Video Maintenance Technician to join our team in Colorado Springs, CO, supporting NORAD Cheyenne Mountain Complex operations.

You will install, configure, and maintain video, IDS, and surveillance systems, route cables, and work under supervision to support mission-critical communications in a DoD environment. Candidates must have DoD 8140 certification, 3+ years general experience, and 1.5+ years directly related experience, with U.S.

Qualifications

• DoD 8140 certification required.
• 3+ years general work experience.
• 1.5+ years directly related experience.
• Experience maintaining video systems and performing preventive maintenance.
• Experience with A/V intrusion detection and surveillance equipment.
• Experience with voice and/or non-voice communications systems.
• Ability to work in confined spaces and at heights.
• U.S. Citizenship and ability to maintain DoD clearance.

Responsibilities

• Install, configure, verify, and operate video/video equipment and related systems.
• Install and operate IDS/surveillance cameras and external/internal equipment; report outages.
• Work under supervision and follow guidance from Project Manager.
• Run and terminate cables for video/alarm equipment and associated components.
• Route calls, transfer information, and perform administrative duties.
• Complete various clerical tasks related to the role.

Skills

DoD 8140 certification

Video systems maintenance

A/V surveillance operation

Security clearance readiness

Tools

VDS hardware

IDS surveillance equipment

Crestron configuration

Job description

Description

POSITION: Video Maintenance Technician

WORK LOCATION: Colorado Springs, CO

JOB CATEGORY: Information Technology

JOB TYPE: Full-Time

REQUISITION ID: EM09-202

CITIZENSHIP: United States Citizen

CLEARANCE TYPE: TS/SCI

TRAVEL REQUIREMENTS: 10% of the Time

E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

E&M Technologies, Inc. is currently seeking a Video Maintenance Technician to join our team in Colorado Springs, supporting the 21st Communication Squadron (CS) on the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC). NORAD is a United States and Canada bi-national organization charged with the missions of aerospace warning, aerospace control and maritime warning for North America. Aerospace warning includes the detection, validation, and warning of attack against North America whether by aircraft, missiles, or space vehicles, through mutual support arrangements with other commands.

Job Responsibilities:

• Install, configure, verify, and operate the VDS, surveillance, and all associated equipment (routers, switches, etc.), Cheyenne Mountain Cable TV System consisting of several channels and broadcasts throughout the complex (including several buildings outside the complex).
• Install, configure, verify, (routers, switches, etc.) and operate the Intrusion Detection System (IDS)/surveillance cameras external/internal to the facility, Vindicator Systems, and the Mobile VTCs, along with reporting circuit outages.
• Work under immediate supervision and achieve technical guidance, as required, from the Project Manager.
• Run cables, key cables, or house wire to all video/alarm equipment, terminal connectors, lugs, pins, or screws, associated with video/alarm equipment and/or terminating equipment.
• Route calls, transfer information, and handle administrative duties.
• Complete various tasks such as typing, checking, and recording information

Requirements

Minimum Qualifications:

• Must have DoD 8140 certification (e.g., Security+ CE).
• Must have 3 years or more of general work experience
• Must have 1.5 years or more of directly related experience.
• Experience performing video systems maintenance/preventative maintenance inspections.
• Experience with operating and maintaining A/V Intrusion Detection equipment.
• Experience with operating and internal/external surveillance equipment.
• Experience performing operation and maintenance of voice and/or non-voice communications systems.
• Experience with building and maintaining infrastructure and cabling video/alarm equipment.
• Experience providing first-look support.
• Must be able to complete work that requires climbing, working at heights, and in small, confined spaces such as under raised floors, inside closets, and server racks.
• Must be able to complete work that requires sitting, stooping, kneeling, or crouching for long periods.
• Must be able to work in noisy areas with hotter and colder temperatures than standard office environmental conditions
• Must be able to complete work that requires lifting and transporting equipment up to 50 pounds.
• Must be a U.S. Citizen.
• Must have and be capable of maintaining a U.S. Department of Defense (DOD) security clearance at the appropriate level.

Preferred Qualifications:

• Experience with the Vindicator Intrusion Detection Systems.
• Experience with the Crestron configuration and programming.
• Background in operations planning, work order management, and automated outage-reporting tools in a "real-time" support environment.
• Demonstrated experience interfacing with high-level Customers and multiple DoD Agencies.
• Experience prioritizing and managing workloads.
• Have clear written and verbal communication skills.
• Work independently using various communication methods.

The salary range provided is a good faith estimate representative of all experience levels. E&M considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.?

E&M anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require E&M to shorten or extend the application window.?

E&M is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. E&M provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

As part of the federal government’s transition to the Trusted Workforce 2.0 Continuous Vetting framework, the Defense Counterintelligence and Security Agency (DCSA) is expanding enrollment in the FBI Rap Back program for cleared industry personnel beginning April 1, 2026.

Rap Back (Record of Arrest and Prosecution Back) is a service provided by the FBI that allows authorized agencies to receive notifications if there are updates to an individual’s criminal history record while they hold a security clearance. This supports continuous vetting of cleared personnel.

Per DCSA guidance, we are required to provide the following FBI privacy advisements to all cleared employees:

FBI Privacy Act Notice

https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/compact-council/privacy-act-statement

Noncriminal Justice Applicant’s Privacy Rights

https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/compact-council/guiding-principles-noncriminal-justice-applicants-privacy-rights