Victims' Compensation Claims Investigator

South Dakota State Government; Pierre (SD); On-site; USD 32,000 - 34,000; Full time

Job summary

The Crime Victims' Compensation Claims Specialist at the Department of Public Safety investigates and evaluates claims, gathering and analyzing records to determine eligibility under state laws. The role works closely with victims, law enforcement, medical providers, prosecutors, and service providers to verify information and ensure timely, compliant processing.

The position emphasizes training, policy development, and process improvement to increase program effectiveness and access to benefits

Qualifications

• Ability to conduct investigations and evaluate claims for eligibility and compensability.
• Strong analytical skills to review police reports, medical records, bills, and related documents.
• Excellent written and verbal communication with claimants, victims, agencies, and stakeholders.
• Experience delivering training and technical assistance to diverse audiences.

Responsibilities

• Regular in-state travel to conduct investigations and evaluations.
• Review applications, police reports, medical records, and other records to determine eligibility and benefits.
• Develop and provide training and technical assistance to stakeholders.
• Communicate with claimants, victims, law enforcement, prosecutors, and service providers to obtain necessary information.
• Review, approve, or deny claims and ensure accurate, compliant payments.

Skills

Investigation

Analytical thinking

Communication skills

Training abilities

Job description

The Crime Victims' Compensation Claims Specialist at the Department of Public Safety investigates and evaluates claims, gathering and analyzing records to determine eligibility under state laws. The role works closely with victims, law enforcement, medical providers, prosecutors, and service providers to verify information and ensure timely, compliant processing.

The position emphasizes training, policy development, and process improvement to increase program effectiveness and access to benefits