Victim & Witness Support Liaison

Polk County, Iowa; Des Moines (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Polk County is seeking a Victim/Witness Advocate to provide direct support to crime victims and witnesses and to coordinate information, notification, and assistance under Iowa law. The role serves as a liaison among victims, the County Attorney’s Office, the court system, Polk County Victim Services, law enforcement, and other partners to promote access and engagement through the legal process.

The position requires an Associate’s Degree in Human Services or related field and at least one year

Qualifications

• Knowledge of legal procedures, court systems, and victim rights legislation.
• Ability to explain legal processes clearly and compassionately.
• Proficiency with word processing, spreadsheets, and case management tools.

Responsibilities

• Initiates and maintains contact with victims and families to provide case updates and explain rights.
• Coordinates court appearances, depositions, and protective order filings; may testify in court.
• Refers victims to community resources and acts as liaison among involved parties for coordinated support.

Skills

Legal procedures

Victim rights

Confidentiality

Interpersonal communication

Case management

Education

Associate’s Degree in Human Services

Bachelor’s Degree in Sociology/Psychology/Human Services (preferred)

Job description

Polk County is seeking a Victim/Witness Advocate to provide direct support to crime victims and witnesses and to coordinate information, notification, and assistance under Iowa law. The role serves as a liaison among victims, the County Attorney’s Office, the court system, Polk County Victim Services, law enforcement, and other partners to promote access and engagement through the legal process.

The position requires an Associate’s Degree in Human Services or related field and at least one year