Victim Witness Coordinator

Consolidated Municipality of Carson City; Carson City (NV); On-site; USD 53,000 - 89,000; Full time

Benefits offered by this job

PERS retirement plan

Excellent benefits

Job summary

The Consolidated Municipality of Carson City is seeking a full-time Victim & Witness Assistance Specialist for the District Attorney's Office in Carson City, Nevada. You will provide information on the criminal justice system, assist victims and witnesses through processes, and coordinate interviews and referrals.

Responsibilities include data entry, preparing reports, and maintaining case files while supporting a professional team in a dynamic public service environment.

Qualifications

• Equivalent to two years of college level coursework in criminal justice, sociology, psychology or related field.
• Two years of full-time experience in a legal or court support function.

Responsibilities

• Provide information on the criminal justice system, restitution policies, court processes and case status to victims and witnesses.
• Perform data entry and office support tasks to assist the program.
• Coordinate interviews and arrange travel, lodging and property return.
• Assist victims in obtaining compensation and restitution and refer to community resources.

Skills

Criminal justice knowledge

Customer service

Data entry

Communication

Case management

Education

Two years college in criminal justice/related field

Two years legal/court support experience

Tools

Microsoft Office

Record keeping systems

Job description

This is a full-time, FLSA non-exempt position with the District Attorney's Office located in Carson City, Nevada. Under general supervision, provides criminal justice system, case status, restitution process and related information to victims and witnesses in a variety of criminal situations; monitors cases through the judicial system; verifies and processes claims for payments and makes travel, lodging and property return arrangements; performs a variety of data entry and office support functions to the program.

Employees may choose between the following

Employer-Paid PERS: $25.3617 - $35.5064 hourly / $52,752.44 - $73,853.26 annually

Employee/Employer-Paid PERS: $30.5960 - $42.8345 hourly / $63,639.68 - $89,095.76 annually

To learn more about the Nevada Public Employees Retirement System (Nevada PERS) click on this link: New Member Information.

In addition to an outstanding retirement plan, this position is afforded the excellent benefits set forth in the Carson City Employees Association labor contract: CCEA Labor Contract.

• Provides information on the criminal justice system, restitution policies, the court system and case status to victims and witnesses of crime in person or over the telephone.
• Provides crisis intervention to victims and witnesses of crimes to assist in reducing trauma, and facilitate adjustment; provides advice and referral on a short term and follow-up basis.
• Assists victims and witnesses in various processes of the criminal justice such as completing forms, ensuring property return and arranging interviews with sheriff and attorney staff.
• Provides referrals to various support and community organizations and assists victims and witnesses in obtaining counseling, medical and dental care, protective services, psychiatric services, child care, food, shelter, clothing and related services.
• Assists victims in obtaining compensation and restitution by assessing and eligibility, assisting in completing claim forms.
• Prepares correspondence, assessment reports, impact statements, case records, program information and related reports; maintains records and documentation of victim/witness cases.
• Engages in community outreach by developing partnerships with outside agencies to create and coordinate victim assistance and advocacy programs and public education on victims' rights and responsibilities.
• Attends a variety of hearings and meetings.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Performs various office support and clerical duties such as receiving and screening telephone calls, typing, data entry, processing forms and maintaining case files.
• Operates standard office equipment, including a computer, in the course of the work; may operate a motor vehicle to attend meetings or transport clients.
• Demonstrates courteous and cooperative behavior when interacting with clients, public, and staff; acts in a manner that promotes a harmonious and effective workplace environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

Equivalent to two (2) years of college level course work in criminal justice, sociology, psychology or a field related to the work; AND two (2) years of full-time experience in a legal or court support function; OR an equivalent combination of education, training and experience as determined by Human Resources.

Required Certificates, Licenses, and Registrations

• A valid driver's license.

Required Knowledge and Skills

Knowledge of:

• Practices and terminology related to the criminal justice system.
• Business arithmetic.
• Standard office practices and procedures, including filing and the operation of standard office equipment.
• Record keeping principles and practices.
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
• Correct business English, including spelling, grammar and punctuation.
• Computer applications related to the work.

Skill in:

• Interpreting, applying and explaining applicable codes and regulations.
• Making accurate arithmetic calculations.
• Maintaining accurate records and files; preparing clear and concise reports, correspondence and other written materials
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Dealing successfully with the public, in person and over the telephone, often where relations may be confrontational or strained.
• Assisting victims or witnesses of crimes with progression through the criminal justice system in a timely and reasonable manner.
• Evaluating workflow and effectively prioritizing multiple tasks, projects and demands.

Supervision Received and Exercised

Under General Supervision – Incumbents at this level are given assignments and objectives that are governed by specifically outlined work methods and a sequence of steps, which are explained in general terms. The responsibility for achieving the work objectives, however, rests with a superior. Immediate supervision is not consistent, but checks are integrated into work processes and/or reviews are frequent enough to ensure compliance with instructions. This type of direction is normally reserved for journey level positions.

Physical Demands & Working Environment

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Conditions of Employment

1. All new employees will serve a probationary period of twelve (12) months. Such employees are not subject to the collective bargaining agreement and may be laid off or discharged during this period for any reason.
2. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
3. Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency.
4. Employees may be required to complete Incident Command System training as a condition of continuing employment.
5. New employees are required to submit to a fingerprint based background investigation and a drug screen at a cost to the employee. Employment is contingent upon passing the background and the drug screen.
6. Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 775.887.2103 or go to the U.S. Citizenship and Immigration Services web page at www.uscis.gov.
7. Carson City is an Equal Opportunity Employer.