Victim Support & Advocacy Specialist

OPSO; New Orleans (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

OPSO in New Orleans is seeking a Crime Victim Specialist to support all victims of violent crimes in the City. The coordinator provides information, emotional support, and helps with researching resources and completing paperwork.

The role also involves accompanying victims to court and coordinating with criminal justice and social service agencies to obtain help. You will manage crisis hotlines, run support groups, make referrals for in-person counseling, and handle intake case management.

Qualifications

• High School Diploma required; college coursework or degree preferred in psychology, HR, customer service, or education.
• 2–4 years of college coursework or degrees in Criminal Justice, Administration, or Social Sciences.

Responsibilities

• Manage staff crisis hotlines.
• Run support group.
• Make referrals to provide in-person counseling.
• Ensure overall case management of intakes providing information on victimization.
• Collaborate with local and federal agencies and the community to provide crime-prevention trainings and presentations.
• Provide information on victims’ legal rights and protections.
• Provide emotional support to primary and secondary victims.
• Assist victims with safety planning.
• Assist victims with the Crime Victims Reparations application for compensation.
• Help victims find shelter and transportation.
• Provide referrals for other victim services and arrange funerals as needed.
• Notify victims of inmate release or escape via VINELINK or LAVNS.

Education

High School Diploma

Criminal Justice / Administration / Social Sciences coursework

Job description

OPSO in New Orleans is seeking a Crime Victim Specialist to support all victims of violent crimes in the City. The coordinator provides information, emotional support, and helps with researching resources and completing paperwork.

The role also involves accompanying victims to court and coordinating with criminal justice and social service agencies to obtain help. You will manage crisis hotlines, run support groups, make referrals for in-person counseling, and handle intake case management.