Victim Services Counselor

City of Arlington; United States; Vor Ort; USD 62.000 - 77.000; Vollzeit

Zusammenfassung

The City of Arlington Police Department seeks a qualified victim services professional to provide crisis intervention and counseling to victims of violent crime. The role includes coordinating with volunteers and staff to deliver immediate and follow-up support, reviewing police reports, and maintaining accurate records.

Responsibilities include on-scene and office-based assistance, developing action plans, and ensuring victims receive needed resources.

Qualifikationen

• Master’s degree in social work, psychology, criminal justice or related field.
• One year experience in crisis intervention, critical incident, and/or victims services.
• Knowledge of crisis intervention theory and related counseling approaches.
• Knowledge of laws pertaining to victims of violent crime and rights under law enforcement.
• Knowledge of community resources and support services for victims.

Aufgaben

• Provide crisis intervention/counseling to victims of violent crime in person or by phone.
• Review police reports to determine level of service needed.
• Maintain case notes, documentation, data entry, and assist victims with paperwork on scene and in the office.
• Develop alternative solutions and recommendations for decisions.

Kenntnisse

Crisis intervention

Counseling theory

Needs assessment

Data/documentation

Communication skills

Professional boundaries

Ausbildung

Master's degree in social work, psychology, criminal justice or related field

Jobbeschreibung

DEPARTMENT Police SALARY $61,733.50 - $77,166.85

JOB SUMMARY

Under general supervision provides crisis intervention and other services to victims of violent crimes, in addition to working with volunteers from the community to provide immediate and follow up services to victims.

ESSENTIAL JOB FUNCTIONS

• Provide crisis intervention/crisis counseling to victims of violent crime in person or by telephone.
• Review and assess police reports and determine appropriate level of service.
• Maintain case notes, documentation, data entry, and assist victims with paperwork on scene and in the office.
• Develop alternative solutions to problems, to evaluate courses of actions, and formulate appropriate recommendations for decisions.

OTHER JOB FUNCTIONS

• Train and supervise volunteer and interns.
• Transport victims to shelters and court appearances.
• Consult with patrol officers.

MINIMUM QUALIFICATIONS

• Knowledge of crisis intervention and crisis counseling theory and intervention, including intervention with traumatic grief.
• Knowledge of state laws pertaining to victims of violent crime, including their rights and law enforcement responsibilities to victims.
• Knowledge of issues related to domestic violence, victimology, and the criminal justice system.
• Knowledge of mental health diagnosis and intervention with adult and children, substance abuse, and issues related to persons with disabilities.
• Knowledge of the criminal justice system and community social services and resources.
• Knowledge of supervisory and management techniques and theories.
• Knowledge of community resources available to victims.
• Skill in needs assessment and case management.
• Skill in communicating with other employees, volunteers, victims, the public and members of other community agencies by written and oral means.
• Skill in collecting and compiling data for statistical reporting purposes.
• Skill in crisis intervention in highly stressful situations.
• Ability to work independent of specific instructions.
• Ability to participate in multidisciplinary teams, committees, and projects.
• Ability to deal in a professional manner with individuals in crisis situations and always maintain professional boundaries.
• Ability to receive detailed information through oral communication and make fine discriminations in sound.
• Ability to operate a variety of office equipment, including but not limited to, PC, telephone, fax machine, laptop, computer, portable radio and copier.
• Ability to operate a motor vehicle safely with the general public in all conditions.
• Ability to perform a variety of physical skills including but not limited to carrying, seeing, sorting, writing and climbing stairs.
• Ability to work outdoors occasionally.
• Ability to be flexible in coverage for operation including but not limited to working on holidays and managing the on-call phone.
• Qualifying Education and Experience: Master’s degree in social work, Psychology, Criminal Justice or related field.
• One year experience in crisis intervention, critical incident, and/or victims services.
• Or equivalent combination of education and/or experience.
• Possession of a valid Texas Operator's License, Class C. including good driving record.

PREFERRED QUALIFICATIONS

• Knowledge of crisis intervention Knowledge and skilled at recognizing crisis counseling theory Knowledge and skills of laws regarding victims of crime.
• Preferred Education and Experience: Professional license in Social Work, Counseling, or Marriage and Family Mental Health License Preferred (LCSW, LPC, LMFT, LMSW or related licensure).

EMPLOYMENT SCREENINGS REQUIRED

• Criminal background check Polygraph Drug screening CJIS background check City of Arlington is an Equal Opportunity Employer.

City of Arlington is an Equal Opportunity Employer. The people that work for the City of Arlington directly impact our community, citizens, visitors and businesses. Become a leader in your chosen profession by joining the City’s dynamic workforce and make a positive contribution to the American Dream City! The City of Arlington is an Equal Opportunity Employer. The City will make reasonable accommodations upon request for qualified individuals with disabilities. Requests for reasonable accommodations should be sent to [e-mail].