Victim Resources Specialist, Program Analyst II

City of Oakland, California; Oakland (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

15 paid holidays

Vacation 2 weeks/year minimum

CalPERS retirement benefits

Health insurance coverage for employee

Dental coverage

Vision coverage

Sick leave

Deferred compensation 457(b) / Roth 40

Job summary

City of Oakland Police Department seeks a Program Analyst II with Selective Certification as Victim Resource Specialist to advocate for and assist victims and survivors. This role emphasizes empathetic engagement, trauma-informed practice, and coordination with law enforcement, counselors, and community partners.

The position requires a Bachelor’s degree in a related field and three years of relevant experience in advocacy and referrals. Bilingual abilities are encouraged.

Qualifications

• Bachelor’s degree in social work, psychology, counseling, criminal justice, human services, or related field.
• Three (3) years of relevant program administration experience providing advocacy, support, and referrals to crime-impacted families or individuals.
• Desirable qualifications include knowledge of local resources, experience with diverse populations, and trauma-care or crisis-intervention certification.

Responsibilities

• Providing emotional support to victims after a traumatic or stressful experience.
• Explaining victim’s rights and helping understand available options.
• Connecting victims with resources such as counseling, shelters, medical services, legal assistance, financial aid and transportation.
• Completing referrals to community agencies and ensuring help is received.
• Following up with victims to check well-being and additional needs.
• Participating in community outreach and education to raise awareness of victim services.

Skills

Compassionate

Empathetic

Resourceful

Trauma-Informed

Culturally Aware

Discreet & Trustworthy

Education

Bachelor’s degree in social work, psychology, counseling, criminal justice, human services, or related field

Job description

City of Oakland Police Department seeks a Program Analyst II with Selective Certification as Victim Resource Specialist to advocate for and assist victims and survivors. This role emphasizes empathetic engagement, trauma-informed practice, and coordination with law enforcement, counselors, and community partners.

The position requires a Bachelor’s degree in a related field and three years of relevant experience in advocacy and referrals. Bilingual abilities are encouraged.