Program Analyst II: Victim Resource Specialist

City of Oakland; Oakland (CA); Presencial; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15 paid holidays

Vacation time

CalPERS retirement

Health insurance

Dental coverage

Vision coverage

Sick leave

Deferred compensation

Descripción de la vacante

The City of Oakland is recruiting a Program Analyst II with selective certification as a Victim Resources Specialist to serve as the mandated Victim of Crime Liaison Officer for OPD. This role focuses on organizing, facilitating, and implementing victim support initiatives, information, referrals, and trauma-informed advocacy for crime victims and survivors.

Ideal candidates demonstrate empathy, cultural awareness, and strong listening and communication skills, with the ability to interact with

Formación

• Bachelor’s degree in social work, psychology, counseling, criminal justice, human services, or related field.
• Three years of relevant experience in program administration that includes advocacy, support, and direct service referrals to families and individuals exposed to crime, trauma, or other traumatic situations.
• Desirable qualifications: knowledge of local community resources; experience with diverse populations; certifications in Crisis Intervention, victim advocacy or trauma care.

Responsabilidades

• Providing advocacy and direct support to victims and survivors of crime and trauma.
• Explaining victims' rights and available options.
• Connecting victims with resources such as counseling, shelters, legal and financial assistance, and transportation.
• Completing referrals to community agencies and following up for outcomes.
• Following up with victims to check on well-being and additional needs.
• Participating in community outreach and education to raise awareness of victim services.

Conocimientos

Compassionate

Empathetic

Resourceful

Trauma-Informed

Culturally Aware

Discreet and Trustworthy

Valuing Diversity

Professional Integrity & Ethics

Professional Impact

Displaying Ownership and Accounting?

Oral Communication

Handling Stress

Teamwork

Reading Comprehension

Writing

Using Technology

Allocating Resources

Professional & Technical Expertise

Educación

Bachelor’s degree in social work, psychology, counseling, criminal justice, human services, or related field

Descripción del empleo

The City of Oakland is recruiting a Program Analyst II with selective certification as a Victim Resources Specialist to serve as the mandated Victim of Crime Liaison Officer for OPD. This role focuses on organizing, facilitating, and implementing victim support initiatives, information, referrals, and trauma-informed advocacy for crime victims and survivors.

Ideal candidates demonstrate empathy, cultural awareness, and strong listening and communication skills, with the ability to interact with