Vickers MQA FT Practice Manager

Rosin Eyecare; Town of Wausau (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus opportunities

Professional development

Job summary

EssilorLuxottica's Rosin Eyecare Minocqua location is seeking a Full-Time Store Manager to lead a busy eyecare practice in Minocqua, WI. You will work with doctors to ensure optimal patient care, manage daily operations, and drive performance across the team.

The role focuses on staff development, workflow optimization, and financial stewardship, while embracing new technology and maintaining inventory integrity. Excellent communication is essential, with weekend/evening shifts as needed.

Qualifications

• 4+ years management/supervisory experience, preferably in an eyecare/healthcare setting.
• Excellent business and financial acumen including operational analysis.
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications.
• Strong communicator and listener.

Responsibilities

• Works closely with managing and associate doctors to ensure the highest standard of patient care and workflow efficiency.
• Leads team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences.
• Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
• Monitors all aspects of practice operations and provides on-the-job training and support to team members.
• Analyzes practice financial data and makes recommendations to optimize profitability.
• Controls profits and expenses through operations, insurance claim accuracy, labor, and supplies.
• Drives change management to adopt new technology and processes.
• Maintains inventory accuracy and safety programs.
• Schedules staffing to cover operating hours, including weekends/evenings when needed.

Skills

Management experience

Financial acumen

Communication skills

Results oriented

Staff leadership

Technology familiarity

Education

Bachelor's degree or equivalent

ABO Certification

Tools

POS systems

Patient record systems

Job description

Requisition ID: 949661

Store # 00T227 Vickers Eye Care Minocqua

Position: Full-Time

Total Rewards: Benefits/Incentive Information

TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.

Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

Job Description

GENERAL FUNCTION

This role supports the Company’s mission to create a community with a primary focus on promoting and guaranteeing premium and professional eyecare experiences with every patient at their local practice. The role also supports advancing the profession of optometry in the healthcare industry. This position is the leader within the local practice and marketplace and establishes the practice as the premier destination for all vision needs within the community.

Major Duties And Responsibilities

• Works closely with managing and associate doctors to ensure the highest standard of patient care and workflow efficiency.
• Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
• Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
• Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
• Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
• Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
• Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Maintains inventory accuracy through proper inventory management procedures.
• Drives change management activities in the practice to include adoption of new technology, processes, and continued improvement.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other duties as assigned or as business needs.

Basic Qualifications

• High School graduate or equivalent
• 4+ years management/supervisory experience, preferably in an eyecare/healthcare setting
• A proven track record of delivering results and growth
• Excellent business and financial acumen including operational analysis
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
• Strong communicator and listener

Preferred Qualifications

• College degree or equivalent
• ABO Certification

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.