Vickers MQA PT Optician

EssilorLuxottica; Village of Rib Mountain (WI); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health care

Retirement savings

Paid time off

Résumé du poste

EssilorLuxottica’s TeamVision opthalmic practice in Wisconsin seeks a Part-Time Optical Assistant to perform eyewear fittings, take measurements and assist patients with frame and lens selections. You will work closely with optometrists and technicians to deliver excellent vision care and a positive patient experience.

The ideal candidate has ABO certification, basic optics knowledge, strong customer service skills, and familiarity with POS and patient records.

Qualifications

• High school diploma or equivalent.
• ABO certification.
• Knowledge of basic optics and dispensing eyewear.
• Strong customer service, communication, and teamwork skills.
• Knowledge of inventory management systems.
• Strong basic math skills.
• Sales ability with tablet use.
• Familiarity with POS and patient record systems.

Responsabilités

• Custom fits glasses and places prescriptions accurately.
• Lead in optical knowledge and support peers.
• Take measurements, adjust eyewear, ensure quality and accuracy.
• Understand patient needs by asking open-ended questions.
• Assist peers with complex product needs and prescriptions.
• Use practice tools and follow company policies.
• Aim to resolve issues promptly and exceed patient expectations.
• Multi-task, prioritize, and manage time effectively.
• Attend to KPI and performance goals.
• Present and educate at the time of dispense.
• Maintain orderly practice appearance and protect assets.
• Report safety opportunities and follow safe work practices.
• Exhibit a proactive, can-do attitude and willingness to learn.
• Adhere to all company policies and procedures.
• Work weekends and evenings as needed.
• Maintain attendance and timekeeping accurately.

Connaissances

High School graduate

ABO Certification

Optics knowledge

Customer service

Inventory management

Math skills

Sales with tablet

POS familiarity

Technology adaptation

Formation

High School diploma or equivalent

ABO Certification

Outils

POS systems

Patient record systems

General software applications

Description du poste

Requisition ID:949677
Store #:00T227 Vickers Eye Care Minocqua
Position:Part-Time
Total Rewards:Benefits/Incentive Information

TeamVisionhas provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.

Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

JOB DESCRIPTION

GENERAL FUNCTION

This position provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES and RESPONSIBILITIES

• Custom fits glasses and precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for peers.
• Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
• Explores the needs and priorities of patients by asking open ended questions.
• Assists peers with difficult or complex areas of product needs and prescriptions.
• Utilizes practice tools and adheres to company policies and procedures.
• Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Possesses the ability to multi-task, prioritizes and manages time with competing priorities.
• Commits to delivery date and time, seeks feedback and ask for referrals.
• Strives to achieve exceptional results on KPIs and competencies.
• Presents, celebrates and educates at time of dispense.
• Takes pride in practice appearance, shows initiative to keep clean, attractive and organized. Secures and protects company assets within control.
• Informs management of safety opportunities; demonstrates safe work practices.
• Possesses a "can do" spirit and strong drive for results; self-motivated with a desire for continual learning and improvement.
• Adheres to company policies and procedure, including but not limited to discounting, promotions and inventory management.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Sells on your feet 80%-100% of the time.
• Consistently maintains proper dress code.
• Performs other duties as assigned by Practice Manager or as business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• ABO Certification
• Knowledge of basic optics and dispensing/fitting eyewear
• Strong customer service skills: communicator, listener, and team builder
• Knowledge of inventory management systems
• Strong basic math skills
• Sales skills - ability to use and carry a tablet
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change

PREFERRED QUALIFICATIONS

• Previous eyecare and/or customer service experience

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.