Position:Vice President, Treasury & Servicing Operations
Location: Columbus, OH
Job Id:389
# of Openings:1
Position: Vice President, Treasury & Servicing Operations
What You’ll Lead:
Protect and optimize treasury operations
- Own treasury operations across Rockbridge’s funds, investments, and corporate entities, ensuring cash activity is controlled, accurate, and dependable
- Serve as Rockbridge’s primary relationship lead for non-lending banking partners across 30+ banks and nearly 500 accounts
- Design and monitor payment controls including approvals, dual release, access, signer administration, and segregation of duties to protect the firm from error and fraud
- Oversee daily payment activity, including planning and scheduling, review of significant transactions, and cash settlement for acquisitions, dispositions, and financings
- Manage the opening and closing of bank accounts and services, along with the related documentation.
- Monitor interest income and bank fees across accounts, identifying opportunities to manage costs
- Partner with Fund Accounting and the fund administrator on capital calls, distributions, and investor-related cash matters
- Ensure timely, reliable daily cash balance and activity reporting by making effective use of available people and systems
Drive loan servicing excellence
- Oversee cash-related servicing for Rockbridge loans, including receipts, draws and paydowns, escrow and reserve administration, lender invoices and remittances, and rate and fee updates in partnership with Loan Asset Management
- Oversee key non-cash servicing activities in Yardi, including borrower invoicing, debt service payments, reserve deposits, and payoff processing
- Coordinate with lenders and third-party servicers on subscription line activity, lender invoices, rate and cap statements, and lender portal administration, supporting Portfolio Management and Corporate Accounting
- Maintain a strong control environment for loan servicing and escrow account administration.
- Manage third-party servicing and debt service providers, including scope, service levels, and issue resolution
Build the systems and partnerships to scale
- Own the treasury management system roadmap for Kyriba and its integration with Yardi, including loan servicing modules
- Oversee user access and system configuration for treasury and servicing platforms in partnership with IT
- Evaluate co-sourced and outsourced operating models—including fund administration, debt services, and managed TMS support and recommend the right path forward
Lead and strengthen the team
- Lead and develop a two-person team of Treasury Specialist and Treasury & Servicing Specialist
- Identify opportunities to simplify processes, strengthen controls, and improve efficiency as the function evolves
Who You Are:
- Four-year college degree (B.A. or B.S.)
- 10+ years of treasury operations and banking experience, including 5+ years leading a multi-bank, multi-entity environment
- Experience with multiple online banking platforms, such as Huntington, BMO, Western Alliance, Chase, and PNC
- Demonstrated expertise in payment controls, including approval structures, entitlements, signer administration, and segregation of duties
- Experience implementing, operating, or maintaining a Treasury Management System such as Kyriba; familiarity with Yardi is strongly preferred
- Working knowledge of commercial real estate loan servicing and mechanics, including amortization, draws and paydowns, escrows and reserves, and rate adjustments
- Understanding of fund structures, including capital calls, distributions, subscription facilities, and inter-entity flows; real estate or private equity platform experience is strongly preferred
- Experience reviewing team deliverables and managing third-party service providers
- Strong proficiency with business applications, particularly Microsoft Excel
- Balance multiple assignments and competing priorities without compromising accuracy
- Build strong working relationships and communicate clearly across teams and levels
- Show initiative, set clear priorities, work independently, and drive projects through to completion
- Exceptionally accurate, with close attention to detail