Vice President, Technology Services

What’s Upstate; City of Rome (NY); Hybrid; USD 153,000 - 191,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Health Savings Account

Paid Holidays

Paid Time off

401(k) Matching

Tuition Reimbursement

Life Insurance

Short Term Disability

Job summary

AmeriCU Credit Union, based in Rome, NY, seeks a strategic and operational Vice President, Technology Services to lead IT strategy, modernize processes, and oversee daily technology operations. You will guide a talented IT team to deliver secure, efficient, and innovative financial technology solutions that support our mission and growth.

Responsibilities include strategic IT leadership, annual IT planning, cross-functional collaboration, governance, and risk management to ensure regulatory

Qualifications

• Experience leading IT strategy and daily operations for a financial services organization.
• Proven ability to align IT with business goals and regulatory requirements.
• Experience overseeing Infrastructure, Applications, Security, and Governance.

Responsibilities

• Strategic IT Leadership & Execution: design and execute IT strategy and roadmaps.
• Annual Planning: develop and deploy an IT roadmap aligned with business goals.
• Business Integration: coordinate with business units to streamline workflows.
• Innovation & Growth: evaluate emerging tech and vendors for capability and competitiveness.
• Departmental & Team Oversight: manage Infrastructure, Business Applications, Support Desk, Enterprise Solutions & Analysis, Core Processing.
• Talent Development: supervise and mentor IT leadership for high performance.
• Product Ownership: drive growth and success of member-facing digital products.

Skills

Strategic IT leadership

IT roadmapping

Cross-functional collaboration

Vendor/partner management

Team mentorship

Product ownership

Security governance

Regulatory compliance

Risk monitoring

Budget management

Stakeholder relations

Job description

Vice President, Technology Services

Location: 231 Hill Road, Rome, NY (Hybrid)

Position Type: Full-Time | Exempt

Compensation: $152,565.75/year to $190,707.19/year. Actual compensation will depend on experience.

The Opportunity: Vice President, Technology Services

AmeriCU Credit Union is seeking a strategic and operational Vice President, Technology Services. This leadership role drives the organization’s technology strategy, modernizes business processes, and oversees daily IT operations. You will lead a talented IT team to deliver secure, efficient, and innovative financial technology solutions that support our mission and growth.

What You'll Do: Vice President, Technology Services

Strategic IT Leadership & Execution

• Strategic Alignment: Partner closely with the Senior and Chief Leadership Teams to design and execute short- and long-term technology strategies that support the credit union’s mission.
• Annual Planning: Formulate and deploy an annual IT roadmap aligned with evolving business goals, industry benchmarks, and technical best practices.
• Business Integration: Coordinate directly with diverse business units to identify operational bottlenecks and deploy effective IT solutions that streamline workflows.
• Innovation & Growth: Evaluate emerging technologies, vendors, and service providers to continuously enhance the credit union’s technical capabilities and market competitiveness.

Departmental & Team Oversight

• Multi-Department Management: Oversee the daily operations and strategic direction for Infrastructure, Business Applications, the Support Desk, Enterprise Solutions & Analysis, and Core Processing.
• Talent Development: Supervise, mentor, and empower the IT leadership team to foster a high-performance culture rooted in innovation and continuous improvement.
• Product Ownership: Drive the overall growth, implementation, and ultimate success of assigned member-facing digital products and financial services.

Security, Compliance & Governance

• Data Security: Protect the integrity, availability, and reliability of all information and communication networks, ensuring total security of acquired and stored member data.
• Regulatory Compliance: Maintain strict alignment with all applicable state and federal laws, data privacy regulations, and cybersecurity frameworks.
• Risk Monitoring: Monitor system performance continuously, generate risk reports, and ensure immediate incident resolution for any technical or security disruptions.

Financial & Relationship Management

• Fiscal Accountability: Manage the overarching IT budget and staff resources to maximize cost-effectiveness and optimize asset utilization.
• Project Proposals: Facilitate comprehensive project plans, outlining clear technical specifications, resource needs, and staffing requirements for new systems.
• Stakeholder Relations: Build and maintain trusted communication lines with internal and external parties, including the Board of Directors, auditors, regulators, and key tech vendors.

Who Are We?

AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $3 Billion and serving a membership base of over 180,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2026, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!

Come grow with us!

Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:

• Competitive rates on our Medical, Dental and Vision plans
• Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
• Paid Holidays
• Paid Time off
• Employee Appreciation Events
• 401(k) Matching after 1 year of employment
• Employee Assistance Program
• Tuition Reimbursement for Full-time employees after 1 year of employment
• Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
• Enhanced Short Term Disability – at no cost to you!

Get to know us more by clinking on the links below. See why YOU should choose AmeriCU!

https://www.americu.org/in-our-community/

https://www.americu.org/why-americu/