Vice President, Software Engineering (Customer Communications)

Broadridge Financial Solutions; New York (NY); On-site; USD 250,000 - 275,000; Full time

Job summary

Broadridge is seeking a Vice President of Software Engineering to lead the design, development, and modernization of a next-generation, cloud-native platform enabling large-scale customer communications.

You will lead a globally distributed engineering organization, drive architecture, data models, and ETL pipelines, and partner with product, security, and operations to deliver high-availability systems. Strong leadership and AI tooling experience are valued.

Qualifications

• 15+ years of progressive software engineering experience, including senior leadership roles.
• Experience building and modernizing large-scale enterprise platforms.
• Strong development experience with AWS, Kafka, data modeling, ETL pipelines.
• Deep understanding of distributed systems, APIs, and event-driven architectures.
• Demonstrated ability to lead complex, multi-year transformation initiatives.
• Led distributed Agile engineering teams; AI tooling experience is valued.

Responsibilities

• Lead design, development, and modernization of a next-generation platform.
• Oversee data architecture, ETL pipelines, and system integrations.
• Define target architecture for cloud-native, scalable systems.
• Drive CI/CD, code quality, observability, and reliability.
• Lead globally distributed engineering teams; mentor leaders.
• Partner with product, business, and security to align tech with goals.

Skills

AWS

Kafka

Data modeling

ETL pipelines

APIs

Distributed systems

Event-driven

AI tooling

Leadership

Agile engineering

Tools

OpenText Exstream

SmartCOMM

Adobe

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is seeking a Vice President of Software Engineering to lead the design, development, and modernization of a next-generation integrated platform supporting Customer Communications. This platform underpins critical business capabilities, including large-scale data ingestion, data composition, extraction, and loading across global markets.The VP will lead a globally distributed engineering organization and be responsible for transforming legacy platforms into a modern, scalable, cloud-native ecosystem. This role requires a strong combination of technical depth, architectural vision, and proven people leadership.Key ResponsibilitiesTechnology & Architecture LeadershipLead the development of an integrated platform that supports our high-volume customer communications business.Oversee data architecture, including data modeling, ETL pipelines, and integration across internal and external systems.Define and drive the target architecture for modernizing legacy platforms, ensuring scalability, resilience, security, and performance.Champion cloud-native design patterns using AWS services, event-driven architectures, and streaming platforms such as Kafka.Partner with enterprise architecture, security, and infrastructure teams to ensure alignment with Broadridge’s enterprise platform architecture.Engineering ExecutionOwn end-to-end software delivery, from strategy and roadmap through implementation, deployment, and ongoing operations.Establish engineering best practices for CI/CD, code quality, observability, reliability, and operational excellence.Ensure platforms meet strict requirements for availability, performance, compliance, and data integrity.Drive continuous improvement through automation, tooling, and modern development practices.Leadership & Talent DevelopmentLead, inspire, and scale a high-performing global engineering organization.Attract, develop, and retain top engineering talent; build strong leadership benches across regions.Foster a culture of accountability, collaboration, innovation, and inclusion.Provide coaching and mentorship to senior engineering leaders and architects.Stakeholder & Business PartnershipPartner closely with product management, business leaders, and operations to align technology delivery with business objectives.Communicate technical strategy, risks, and progress clearly to executive leadership.Balance near-term delivery commitments with long-term transformation goals.Required Qualifications15+ years of progressive software engineering experience, including senior leadership roles managing large, global teams.Proven experience building and modernizing large-scale, enterprise platforms, including transformation of legacy systems.Strong development experience with:AWS (cloud-native services, scalability, security)KafkaData modeling and large-scale data architecturesETL / data ingestion and processing pipelinesExperience with high-volume, mission-critical systems such as transaction processing / financial services platforms is strongly preferred.Deep understanding of distributed systems, APIs, and event-driven architectures.Demonstrated ability to lead complex, multi-year transformation initiatives.Built, mentored, and led high performing, distributed, Agile engineering teams.Applied deep AI tooling experience to drive the adoption of AI-assisted development practices, increasing engineering productivity and accelerating release cycles.Preferred QualificationsExperience in financial services, capital markets, or regulated environments.Strong understanding of DevOps, SRE, and modern observability practices.Experience in Composition platforms (e.g., OpenText Exstream, Smart COMM, Adobe)Experience working with globally distributed teams across multiple time zones.Leadership CompetenciesStrategic thinker with strong execution disciplineExcellent communicator with executive presenceCollaborative, inclusive leader who builds trust across functionsResults-driven with a strong sense of ownership and accountabilityCompensation Range: The salary range for this position is between $250,000.00- $275,000.00 USD.Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.Bonus Eligibility: Bonus EligibleBenefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings for this role.#LI-NO1We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.Use of AI in HiringAs part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.US applicants: Click here to view the EEOC \"Know Your Rights\" poster.Disability AssistanceWe recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].