Vice President, Small Business Card Portfolio Strategy

Aumni; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Chase is seeking a Vice President, Small Business Card Portfolio Strategy to lead cross-portfolio spend, lending, and rewards. You will use rigorous analytics to prioritize initiatives, improve economics, and balance growth with prudent risk management across product, analytics, risk, finance, and delivery.

You will translate portfolio performance into strategic recommendations, define roadmaps, track success metrics, and craft executive-ready narratives.

Qualifications

• 6+ years of experience in analytics, risk, finance, strategy, or portfolio management.
• Ability to interpret and communicate portfolio performance indicators (losses, delinquency, approval quality, utilization, profitability drivers).
• Strong analytical problem-solving and hypothesis-driven thinking with root-cause analysis.

Responsibilities

• Lead cross-portfolio spend and lending strategy with analytics; prioritize initiatives and forecast impact.
• Translate portfolio performance into strategic recommendations and decisions.
• Analyze customer segments and behaviors to identify growth opportunities and risks.
• Partner with risk and lending stakeholders to align growth with risk targets and portfolio resilience.
• Optimize rewards value and redemption economics for engagement and returns.
• Define test-and-learn roadmaps, measurement plans, and success metrics; interpret results and scale what works.
• Create executive-ready narratives connecting insights to tradeoffs and actions.
• Drive cross-functional alignment and execution against roadmap commitments and timelines.
• Monitor portfolio indicators and propose course corrections to improve outcomes.

Skills

Analytics & Strategy

Portfolio management

Stakeholder management

Executive storytelling

Hypothesis-driven thinking

Education

Bachelor’s degree

Job description

Build your portfolio strategy career while shaping how Small Business card customers earn rewards, manage credit, and grow their businesses. You’ll turn insights into actions that improve customer outcomes and strengthen portfolio performance.

As a Vice President, Small Business Card Portfolio Strategy in the Small Business Card team, you lead cross-portfolio strategy for spend, lending, and rewards—using rigorous analytics to prioritize initiatives, improve economics, and balance growth with prudent risk management. You partner across product, analytics, risk, finance, and delivery to set direction, align stakeholders, and drive measurable results across a multi-quarter roadmap.

Job responsibilities

• Lead cross-portfolio spend and lending strategy supported by analytics, including opportunity sizing, prioritization, sequencing, and impact forecasting
• Translate portfolio performance and unit economics into clear strategic recommendations and decisions
• Analyze customer segments and behaviors (spend, revolving, utilization, and rewards redemption) to identify growth opportunities and emerging risks
• Partner with risk and lending stakeholders to align growth plans with risk appetite, performance targets, and portfolio resilience
• Optimize rewards value and redemption economics to improve engagement and sustainable returns
• Define test-and-learn roadmaps, measurement plans, and success metrics; interpret results and scale what works
• Create clear, executive-ready narratives that connect insights to tradeoffs, decisions, and actions
• Drive cross-functional alignment and execution against roadmap commitments, dependencies, and timelines
• Monitor key portfolio indicators and proactively recommend course corrections to improve outcomes

Required qualifications, capabilities, and skills

• 6 years of experience in analytics, risk, finance, strategy, or portfolio management
• Ability to interpret and communicate portfolio performance indicators (for example: losses, delinquency, approval quality, utilization, line management, revolving behavior, and profitability drivers)
• Strong analytical problem-solving skills, including hypothesis-driven thinking, root-cause analysis, and opportunity sizing
• Demonstrated experience taking initiatives from concept through delivery, including defining success metrics and managing dependencies
• Strong stakeholder management and influence skills in a matrixed environment
• Excellent written and verbal communication skills, including executive-level storytelling and crisp synthesis
• Proven ability to prioritize across multiple concurrent initiatives and deliver results with accountability
• Bachelor’s degree

Preferred qualifications, capabilities, and skills

• Experience in credit cards, unsecured lending, or payments
• Experience with rewards strategy, rewards economics, or loyalty program optimization
• Experience partnering closely with risk management teams to balance growth and credit performance

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Lead analytics-driven spend, lending, and rewards strategy to grow Small Business card engagement and profitability.