Vice President Sales Operations

Vizient; Irving (TX); On-site; USD 188,000 - 348,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Vizient seeks a senior Sales Operations leader to define and drive the multi-year strategy for Spend Management in Irving, TX. Build a high-performing team, advise senior leaders, and own the end-to-end framework from segmentation to expansion with a focus on governance, analytics and enablement.

You will collaborate with Finance, Legal, Marketing, and Product to standardize processes, deliver trusted dashboards, and provide timely tools and market insights that boost seller productivity and

Qualifications

• Define and lead the multi-year Sales Operations strategy and operating model.
• Build, lead, and develop a high-performing team; assess demand, prioritize investments, and align skills and capacity.
• Serve as a strategic advisor to senior leaders on sales execution, performance trends, operational risks, and capability gaps.
• Own and continuously improve the Spend Management sales operating framework from segmentation to expansion.
• Lead business-unit adoption, training, user support, and process discipline for sales technology and data governance.
• Deliver trusted analytics and dashboards by market, segment, offering, and sales stage.

Responsibilities

• Partner with Finance, Legal, Revenue Operations, and other stakeholders to define workflows for pricing, packaging, approvals, and contracting.
• Create transparent methods for prioritizing requests and allocating capacity for sellers and account managers.
• Establish service measures and continuous-improvement practices to increase speed and quality.
• Develop repeatable forecasting, pipeline reviews, and performance-management rhythms.
• Ensure data accuracy, contact management, and opportunity definitions align with enterprise standards.
• Collaborate on launch readiness and field adoption for new offerings.

Skills

Sales Operations leadership

Strategy development

Cross-functional leadership

Analytics & dashboards

Data governance

Executive stakeholder management

Tools

CRM systems

Analytics dashboards

Sales technology governance

Job description

Excited to grow your career? We value our talented employees and instill an environment where you feel engaged, satisfied and able to contribute your unique skills and talents while living and working as your authentic self. We provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Our people make all the difference in our success.

Sales Operations Strategy and Organizational Leadership

• Define and lead the multi-year Sales Operations strategy, operating model, capability roadmap, and service delivery approach for the Spend Management Business Unit, balancing enterprise consistency with segment-specific needs.
• Build, lead, and develop a high-performing team; assess demand, prioritize investments, and align skills and capacity to the highest-impact business priorities.
• Serve as a strategic advisor to senior leaders on sales execution, performance trends, operational risks, and capability gaps, while establishing clear decision rights, service expectations, intake processes, and accountability across Sales Operations and cross-functional partners.

Segment-Specific Sales and Account Management Enablement

• Partner with leaders across acute and non-acute markets to understand differences in clients, sales motions, account management needs, processes, and resource requirements.
• Design common standards where they improve quality and scale while enabling fit-for-purpose workflows, materials, analytics, service levels, and support by segment.
• Create transparent methods for prioritizing requests and allocating capacity so sellers and account managers know where to go for timely, current, and market-relevant tools, information, and support.

Sales Process Ownership and Operational Excellence

• Own and continuously improve the Spend Management sales operating framework from segmentation and targeting through opportunity management, proposals, pricing and packaging, contracting, implementation handoff, renewal, and expansion.
• Document standard work, roles, handoffs, approval paths, and escalation points to clarify ownership and reduce duplicate effort, manual work, and unnecessary leadership involvement.
• Establish service measures and continuous-improvement practices that increase speed, consistency, quality, and seller productivity while protecting mature GPO processes and improving less scalable service and complex-opportunity workflows.

CRM, UCP Adoption, Data Governance, and Analytics

• Lead business-unit adoption, training, user support, and process discipline for UCP and related sales technology, partnering with enterprise Revenue Operations on common lifecycle standards, workflows, reporting methods, and technology governance.
• Own business-unit accountability for data accuracy, contact management, opportunity definitions, pipeline hygiene, and adherence to enterprise standards; establish repeatable forecasting, pipeline review, and performance-management rhythms.
• Deliver trusted, business-unit-specific analytics and dashboards by market, segment, offering, and sales stage, using automation and artificial intelligence responsibly to simplify work, improve insights, and increase field productivity.

Commercial Governance and Deal Enablement

• Partner with Finance, Legal, Revenue Operations, category leaders, and commercial stakeholders to define clear workflows for pricing, packaging, eligibility, approvals, contracting, and complex deals.
• Create decision frameworks, guardrails, intake criteria, and escalation paths that support consistent commercial decisions without duplicating enterprise approval authority, and ensure market-specific requirements are understood before opportunities advance.
• Improve support for proposals, requests for proposal, presentations, deal modeling, and implementation handoffs, especially for complex or cross-category opportunities.

Commercialization, Launch Readiness, and Field Adoption

• Partner with Marketing, Commercial Learning, category teams, solution architects, and sales leaders to translate new offerings into executable field plans.
• Ensure launch plans address segmentation, targeting, market eligibility, positioning, packaging, materials, training, lead generation, adoption, and ongoing reinforcement, supported by governance for current, market-specific client presentations, proposal content, messaging, and sales resources.
• Create feedback loops that convert field and client insights into continuous improvements in offerings, processes, enablement, and adoption.

Executive Partnership and Cross-Functional Governance

• Build alignment among Spend Management sales, account management, enterprise Revenue Operations, Marketing, Commercial Learning, Finance, Legal, Product, category, analytics, and delivery partners.
• Represent Spend Management in enterprise sales and revenue operations forums, advocating for business-unit needs while supporting common standards; lead strategic business reviews, planning, operating cadences, and executive reporting.
• Identify risks, dependencies, and decisions requiring executive attention, clarify accountability, and drive cross-functional follow-through across a complex matrix.

Career Framework:

Executive - VP (E2)

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $187,800.00 to $348,300.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers