Vice President, Production Services Application Support II

Hispanic Technology Executive Council; Pittsburgh (Allegheny County); Hybrid; USD 90,000 - 150,000; Full time

Job summary

An established industry player seeks a Vice President for Production Services Application Support to join their dynamic Middle Office Platform Team in Pittsburgh. This hybrid role offers the chance to make a significant impact by maintaining and supporting complex applications, leading troubleshooting efforts, and ensuring production readiness for new releases. With a commitment to innovation and inclusivity, this company provides a supportive environment for professional growth and development. If you have a strong IT background and are passionate about driving solutions in a collaborative setting, this opportunity is perfect for you.

Benefits

Generous paid leaves

Paid volunteer time

Flexible global resources

Wellbeing programs

Qualifications

• 8-10 years of diverse experience in IT, preferably in financial services.
• Strong background in application support and troubleshooting.

Responsibilities

• Maintain and support moderately complex applications and their environments.
• Lead root cause analysis and problem management for complex issues.

Skills

Application Support

Troubleshooting

Root Cause Analysis

Collaboration

Education

Bachelor's degree in Computer Science

Advanced degree

Job description

Vice President, Production Services Application Support II

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

Were seeking a future team member for the role of Vice President, Production Services Application Support II to join our Middle Office Platform Team. This role is located in Pittsburgh, PA HYBRID.

In this role, youll make an impact in the following ways:

• Maintains and supports moderately complex applications and their operating environment.
• Performs complex troubleshooting as a subject matter expert in one or more applications.
• Works to ensure appropriate monitoring and alerting setup.
• Leads root cause analysis and problem management for complex problems to address underlying technical issues.
• Collaborates with business and application development stakeholders.
• Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
• Monitors changes to applications and their operating environment.
• Analyzes any complex issues.

To be successful in this role, were seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
• 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.

At BNY, our culture speaks for itself. Heres a few of our awards:

• Americas Most Innovative Companies, Fortune, 2024
• Worlds Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN 100% score, 2023-2024
• Most Just Companies, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloombergs Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.