Vice President, Production Services Application Support II

BNY Mellon Capital Markets, LLC; Pittsburgh (Allegheny County); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is looking for a Vice President of Production Services Application Support II to join their innovative Middle Office Platform Team. This hybrid role in Pittsburgh offers a unique opportunity to leverage your extensive IT experience while collaborating with stakeholders to enhance application support. You'll be at the forefront of troubleshooting complex issues, ensuring optimal application performance, and leading production readiness reviews. The company fosters a culture of growth and excellence, providing competitive compensation and benefits, making it an ideal place for those eager to make a significant impact in the financial services sector.

Benefits

Generous paid leaves

Paid volunteer time

Flexible global resources

Wellbeing programs

Qualifications

• 8-10 years of diverse IT experience, preferably in financial services.
• Bachelor's degree in computer science or related discipline required.

Responsibilities

• Maintain and support moderately complex applications.
• Lead root cause analysis and problem management for complex issues.

Skills

Application Support

Troubleshooting

Root Cause Analysis

Collaboration

Education

Bachelor's degree in Computer Science

Advanced degree

Job description

Vice President, Production Services Application Support II

Join to apply for the Vice President, Production Services Application Support II role at BNY.

Job Description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We’re seeking a future team member for the role of Vice President, Production Services Application Support II to join our Middle Office Platform Team. This role is located in Pittsburgh, PA – HYBRID.

In this role, you’ll make an impact in the following ways:

• Maintains and supports moderately complex applications and their operating environment.
• Performs complex troubleshooting as a subject matter expert in one or more applications.
• Works to ensure appropriate monitoring and alerting setup.
• Leads root cause analysis and problem management for complex problems to address underlying technical issues.
• Collaborates with business and application development stakeholders.
• Leads production readiness reviews for new releases and validates the supportability of changes prior to introduction into production.
• Monitors changes to applications and their operating environment.
• Analyzes any complex issues.

To be successful in this role, we’re seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
• 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

About Us

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets.

About The Team

Global Operations is a client-service-driven organization whose talented and engaged team is dedicated to providing the most competitive services with the highest standards of ethics, quality, and efficiency to our clients worldwide.