Vice President, Platform Product Manager - Identity

JPMorgan Chase; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase's Identity team seeks a Vice President, Platform Product Manager to shape vision, strategy, and a multi-year roadmap for identity platform capabilities. You will partner with engineering, architecture, design, data, and business stakeholders to deliver scalable, reusable services in a regulated environment.

You own outcomes end-to-end—from discovery and prioritization through delivery, adoption, and continuous optimization—driving measurable improvements and executive-level

Qualifications

• 5 years of product management experience in technology or product delivery.
• Proven ability to define strategy and multi-year roadmaps.
• Experience launching and scaling tech products or platform capabilities.
• Strong understanding of APIs, cloud technologies, and enterprise platforms.
• Excellent stakeholder management and executive storytelling skills.
• Bachelor's degree; advanced degree or certifications preferred.

Responsibilities

• Define and drive a multi-year roadmap for identity platform capabilities.
• Translate strategy into product requirements, user stories, and backlogs.
• Lead discovery to understand customer and business needs and validate direction.
• Prioritize work based on value, impact, risk, and alignment.
• Partner with engineering, design, data, and risk to deliver scalable services.
• Establish standards, onboarding processes, and operating models.
• Design reusable capabilities that scale across teams and journeys.
• Drive adoption of platform capabilities across channels and experiences.
• Collaborate with risk, compliance, legal, cybersecurity, and privacy stakeholders.
• Track KPIs and communicate progress to senior leadership.

Skills

Leadership

Strategic thinking

Stakeholder management

Communication

Analytical skills

Cross-functional collaboration

Ambiguity navigation

Education

Bachelor's degree

Advanced degree or certifications

Tools

APIs design

Cloud technologies

Job description

You'll join a collaborative product organization where your platform mindset and leadership help modernize identity capabilities at enterprise scale. If you thrive in ambiguity and enjoy turning strategy into measurable outcomes, this role is for you.

As an Vice President, Platform Product Manager on the Identity team , you define the vision, strategy, and multi-year roadmap for identity platform capabilities and services. You partner closely with engineering, architecture, design, data, and business stakeholders to deliver scalable, reusable solutions in a regulated environment. You own outcomes end-to-end-from discovery and prioritization through delivery, adoption, and continuous optimization.

Job responsibilities

• Define and drive a multi-year roadmap for enterprise identity platform capabilities and services
• Translate strategic vision into clear product requirements, user stories, and prioritized backlogs
• Lead discovery to understand customer and business needs and validate product direction
• Prioritize work based on business value, customer impact, risk reduction, reuse, feasibility, and strategic alignment
• Partner with engineering, architecture, design, and data teams to deliver scalable services and application programming interfaces (APIs)
• Establish platform standards, integration patterns, onboarding processes, and operating models
• Minimize one-off solutions by designing reusable capabilities that scale across teams and journeys
• Drive adoption of platform capabilities across channels and experiences and support enablement as needed
• Partner with risk, compliance, legal, cybersecurity, and privacy stakeholders to meet regulatory and control requirements
• Track and communicate key performance indicators (KPIs) and use insights to drive continuous improvement
• Communicate priorities, trade-offs, risks, and progress to senior stakeholders and executive leadership

Required qualifications, capabilities, and skills

• 5 years of product management experience or equivalent experience in technology or product delivery
• Demonstrated success launching and scaling technology products, platform capabilities, or major features
• Proven ability to define product strategy and translate it into multi-year roadmaps and executable plans
• Strong understanding of enterprise platforms and modern architecture concepts, including APIs, microservices, cloud technologies, data, and integration patterns
• Ability to design for enterprise-scale reuse and capability-based delivery
• Strong analytical, organizational, and problem-solving skills with comfort navigating ambiguity
• Excellent stakeholder management skills with ability to influence across a matrixed organization
• Strong written and verbal communication skills with executive-level storytelling and presentations
• Strong understanding of risk, controls, security, privacy, resiliency, and regulatory considerations in a regulated environment
• Bachelor's degree

Preferred qualifications, capabilities, and skills

• Platform product management experience within banking, financial services, financial technology, or another regulated industry
• Familiarity with identity lifecycle management, consent management, identity graph concepts, and digital identity solutions
• Experience evaluating third-party technology solutions, including build-versus-buy decisions
• Experience managing vendor relationships
• Advanced degree and/or relevant certifications

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.