Vice President, Operations

Memorial Home Services; Springfield (IL); On-site; USD 342,747,000 - 466,869,000; Full time

Job summary

Springfield Memorial Hospital is seeking a dynamic executive leader to shape strategy and drive transformation across clinical, operations, and support services. You’ll work closely with the President and CEO to translate vision into action and advance excellence in quality, access, patient experience, and financial performance.

Reporting to the top executive, you’ll steer major initiatives, develop high-performing leaders, and foster physician and stakeholder partnerships to position the

Qualifications

• Master’s degree in health care administration, business administration, or health-related field required.
• FACHE certification preferred.
• Lean Six Sigma Green or Black Belt preferred.
• Minimum of ten (10) years of progressive leadership experience in hospital or health system operations.
• Experience leading senior-level leaders and multidisciplinary teams preferred.
• Strong financial and business acumen with experience managing operating and capital resources.

Responsibilities

• Strategic Leadership: Provides executive leadership and strategic direction for assigned clinical, operational, and support services.
• Executive Decision-Making: Serves as a key advisor to the President and CEO and other executive leaders.
• Operational Transformation and Innovation: Leads major initiatives to improve care delivery, patient flow, technology, and workforce models.
• Performance and Accountability: Establishes performance expectations and uses data to guide decisions.
• Financial and Capital Stewardship: Oversees operating and capital plans and ensures responsible financial stewardship.
• Leadership and Talent Development: Builds a high-performing leadership team and develops succession plans.
• System Integration and Collaboration: Partners with physicians and leaders to improve coordination and standardization.
• Physician and Stakeholder Relationships: Maintains relationships with physicians, boards, and community partners.
• Quality, Risk, and Regulatory Oversight: Ensures compliance and risk management across areas.
• Organizational Growth and Sustainability: Identifies programs and partnerships for long-term growth.
• Culture and Continuous Improvement: Promotes quality, safety, accountability, and inclusion.

Skills

Strategic leadership

Executive communication

Change management

Relationship building

Analytical mindset

Education

Master's degree in health care administration or health-related field

FACHE Certification (preferred)

Lean Six Sigma Green or Black Belt (preferred)

Job description

Lead What’s Next in HealthcarennAs a key member of the Springfield Memorial Hospital executive leadership team, you’ll have the opportunity to shape strategy, influence critical decisions, and drive meaningful transformation across a diverse portfolio of clinical, specialty, and operational support services.

Partnering closely with the President and CEO, you’ll translate vision into action by advancing operational excellence, strengthening physician and stakeholder partnerships, developing high-performing leaders, and driving improvements in quality, access, patient experience, and financial performance.

This role offers the opportunity to lead innovation, optimize resources, foster collaboration across Memorial Health, and position Springfield Memorial Hospital for continued growth and long-term success while making a meaningful difference in the health of the communities we serve.

Minimum Qualifications:

Education:

• Master’s degree in health care administration, business administration, or health-related field required.
  

Licensure/Certification/Registry:

• Fellow of American College of Health Care Executives (FACHE) preferred.
• Lean Six Sigma Green or Black Belt preferred.

Experience:

• Minimum of ten (10) years of progressive leadership experience in hospital or health system operations required.
• Demonstrated experience leading complex clinical, operational, or support functions within a hospital or health system required.
• Experience leading senior-level leaders and multidisciplinary teams preferred.
  

Other Knowledge/Skills/Abilities:

• Comprehensive knowledge of healthcare operations, regulatory requirements, compliance, financial management, quality, and performance improvement.
• Demonstrated ability to develop and execute long-term strategies and lead significant organizational change.
• Strong financial and business acumen with experience managing operating and capital resources.
• Demonstrated ability to build effective relationships with physicians, executive leaders, colleagues, and internal and external stakeholders.
• Ability to influence decisions and achieve results across organizational and functional boundaries.
• Strong leadership, communication, problem-solving, and decision-making skills.

Principal Duties & Responsibilities:

• Strategic Leadership: Provides executive leadership and strategic direction for assigned clinical, operational, and support services. Translates Memorial Health strategy into long-term priorities, goals, and plans for Springfield Memorial Hospital and ensures alignment across assigned areas.

• Executive Decision-Making: Serves as a key advisor to the President and CEO and other executive leaders. Provides leadership and recommendations regarding organizational structure, service delivery, strategic partnerships, resource allocation, capital investments, and other decisions with significant clinical, operational, financial, or organizational impact.

• Operational Transformation and Innovation: Leads major initiatives designed to improve care delivery, patient flow, technology, workforce models, facilities, and operational processes. Identifies and advances opportunities that improve quality, access, patient experience, efficiency, and growth.

• Performance and Accountability: Establishes performance expectations for assigned areas and holds leaders accountable for results related to quality, safety, service, access, colleague engagement, regulatory compliance, productivity, and financial performance. Uses data, industry benchmarks, and performance trends to identify opportunities and guide decision-making.

• Financial and Capital Stewardship: Provides executive oversight for operating and capital plans within assigned areas. Prioritizes resources, evaluates significant investments, identifies growth and optimization opportunities, and ensures responsible financial stewardship consistent with the long-term needs of Springfield Memorial Hospital and Memorial Health.

• Leadership and Talent Development: Builds and develops a high-performing leadership team. Establishes clear expectations, strengthens leadership capabilities, supports succession planning, and ensures appropriate organizational structures and resources are in place to meet current and future needs.

• System Integration and Collaboration: Partners with physicians and clinical, operational, and corporate leaders to strengthen coordination, standardize practices, address barriers, and advance integration across Springfield Memorial Hospital and Memorial Health. Influences outcomes across organizational boundaries and beyond direct reporting relationships.

• Physician and Stakeholder Relationships: Develops and maintains collaborative relationships with physicians, boards, community partners, vendors, industry groups, and other key stakeholders. Represents Springfield Memorial Hospital and Memorial Health on matters related to assigned areas of responsibility.

• Quality, Risk, and Regulatory Oversight: Ensures assigned areas comply with applicable laws, regulations, accreditation requirements, licensing standards, organizational policies, and ethical standards. Identifies significant risks and ensures appropriate escalation, corrective action, and ongoing monitoring.

• Organizational Growth and Sustainability: Anticipates changes in healthcare delivery, technology, workforce needs, reimbursement, regulation, and consumer expectations. Identifies and supports new programs, services, partnerships, and operating models that strengthen access, organizational performance, and long-term sustainability.

• Culture and Continuous Improvement: Promotes a culture of quality, safety, accountability, collaboration, innovation, inclusion, and continuous improvement. Ensures leaders and colleagues understand organizational priorities and how their work supports the mission and strategic direction of Memorial Health.

• Performs other related work as required or requested.

Pay Transparency:

$119.57 - $162.94