Vice President Operations

HCA Healthcare; Idaho Falls (ID); On-site; USD 116,000 - 173,000; Full time

Job summary

HCA Healthcare is seeking a Vice President of Operations for the Eastern Idaho Regional Medical Center in Idaho Falls. This role leads facility-wide operations to ensure high-quality, cost-effective care and coordinates strategic initiatives across departments.

The VP of Operations partners with physicians and the Administrative Team, drives process improvements, and maintains focus on patient experience and service excellence within the hospital’s mission and values.

Qualifications

• Master's Degree in Business Administration or Healthcare Administration required.
• 2+ years experience in a hospital leadership role preferred.

Responsibilities

• Works with Administrative Team to respond to Division and Group requests for market/facility information.
• Collaborates with Administrative Team and physicians to enhance processes and services and develop new processes and services with financial justification where appropriate.
• Provides administrative and operational leadership for assigned departments.
• Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
• Manages operations of assigned departments to achieve KPIs.
• Manages fiscal operation of assigned departments through revenue and expense analysis and makes adjustments as needed.
• Develops and updates department goals in line with the facility’s strategic plan, mission, and vision.
• Meets leadership obligations under the Ethics and Compliance Program.

Education

Master's Degree in Business Administration or Healthcare Administration

Job description

This position is incentive eligible.

Salary Estimate: $115502.40 - $173243.20 / year

Learn More About The benefits Offered For This Job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Introduction

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Vice President Operations for our Eastern Idaho Regional Medical Center team where excellence creates excellence.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare?

Job Summary And Qualifications

The Vice President (VP) of Operations promotes the ideals of high quality, patient-centered, cost-effective care through acquiring resources and assembling teams to successfully coordinate and execute assigned projects, according to the facility’s strategic plan. As a key leader in the facility management team, the VP of Operations participates in institutional planning, policy development, priority setting, and management decisions, and has full operational responsibilities for departments assigned by the supervising executive.

What you do for this role:

• Works with the Administrative Team to respond to Division and Group requests for market/facility information.
• Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
• Provides administrative and operational leadership for assigned departments.
• Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
• Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
• Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
• Develops and updates department goals, in accordance with the facility’s strategic business plan, mission, and vision.
• Meets leadership obligations under the Ethics and Compliance Program.
• Builds strong relationships with physicians, employees, and peers.
• Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
• Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.
• Performs other duties as assigned.
• Practices and adheres to the "Code of Conduct" and "Mission and Value Statement".

What qualifications you will need:

• Master's Degree in Business Administration or Healthcare Administration Required
• 2+ years experience in a hospital leadership role Preferred

Eastern Idaho Regional Medical Center (EIRMC) is a full-service hospital with 318+ patient beds. Our hospital is the largest medical facility in the region. We serve southeast Idaho, western Wyoming, Yellowstone National Park, and parts of Montana. Our facility has an ER, a Level II Trauma Center, a Level 1 ICU (one of two in Idaho), and the only Burn Center in the state of Idaho. We have the region’s only Pediatric Intensive Care Unit for critically ill children. Our 74-bed Behavioral Health Center offers inpatient and outpatient mental health care for adolescents and adults.

We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country - offering our colleagues the opportunity for travel and relocation. HCA Healthcare and EIRMC are all about caring for people. This care extends to patients, families, and colleagues.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.