Vice President Operations

Verdant Bridge Group; Florida; On-site; USD 220,000 - 260,000; Full time

Job summary

Verdant Bridge Group seeks an accomplished Vice President, Operations to provide executive leadership for clinical and system-wide services across a large pediatric hospital and affiliated health system lines.

Partner with hospital and system leaders to drive service-line development, performance improvement, and financial stewardship while advancing patient- and family-centered care in a complex, matrixed environment.

Qualifications

• Master's degree required; MBA/MHA/MPA/MPH or doctoral-level education in a related discipline.
• FACHE certification preferred.

Responsibilities

• Provide executive leadership for clinical and non-clinical support and system-wide services.
• Oversee financial planning, budgeting, forecasting, and performance monitoring.
• Lead quality, safety, compliance, and regulatory readiness initiatives.
• Develop and sustain service-line development, growth, and operational improvement.
• Foster partnerships with physicians, staff, and external stakeholders.
• Ensure alignment with mission, vision, values, and strategic objectives.

Skills

Executive leadership

Strategic planning

Operational oversight

Cross-functional collaboration

Relationship management

Education

Master's degree (MBA, MHA, MPA, MPH)

FACHE certification preferred

Job description

This role provides executive leadership and operational oversight for assigned clinical support, non-clinical support, and system-wide services within a large freestanding pediatric hospital and its affiliated health system service lines. The Vice President is responsible for developing, integrating, and sustaining high-quality, cost-effective, patient- and family-centered programs and services that support the organization's mission, vision, values, strategic objectives, and financial performance.

Working in close partnership with hospital and system executive leadership, physicians, nursing leaders, department directors, and health system partners, the Vice President leads operational strategy, service-line development, business growth, performance improvement, and resource stewardship across assigned areas. The position requires strong executive presence, collaboration, diplomacy, and the ability to lead effectively in a complex, matrixed pediatric healthcare environment.

Scope of Responsibility

The Vice President, Operations oversees assigned clinical support, non-clinical support, and system-wide operational services, which may include:

• Imaging Services
• Rehabilitation Services (Physical Therapy, Occupational Therapy, and Speech Therapy)
• Sleep Services
• Pulmonary Services
• Cardiovascular Services
• Neurodiagnostic Services
• Diabetes Education Services
• Pediatric Transport Services
• Pharmacy Services
• Social Work and Family Support Services
• Outreach, volunteer services, dietary, environmental services, security, laboratory, and facilities operations, as applicable
• Other hospital, service-line, and system initiatives as assigned

Key Responsibilities

Executive Leadership and Strategic Planning

• Serves as a member of the hospital's executive leadership team and contributes to the development and execution of hospital and system strategic priorities.
• Partners with administrative, nursing, physician, and operational leaders to support organizational goals, service excellence, and sustainable growth.
• Develops and implements operational strategies, business plans, and service-line initiatives that enhance access, quality, efficiency, patient experience, and market position.
• Partners with hospital leadership and system strategic planning to develop and execute a multi-year strategic plan supporting pediatric growth across the region.
• Acts as a strategic liaison among hospital leadership, medical staff, health system partners, and external stakeholders.
• Supports the hospital's governing board and system philanthropic development work related to hospital operations, programs, and growth priorities.
• Assumes operational responsibility for the hospital in the absence of the Hospital President, in coordination with designated executive leadership.
• Drives affiliation, network, and partnership development related to clinical and geographic expansion.

Operational Leadership and Performance Improvement

• Provides executive oversight of assigned departments, programs, and service lines to ensure safe, efficient, and effective operations.
• Establishes departmental goals, objectives, and performance expectations aligned with organizational strategy.
• Identifies operational challenges, emerging risks, and performance gaps, and implements corrective actions.
• Leads operational improvement initiatives focused on quality, patient experience, throughput, productivity, and resource utilization.
• Serves as an executive resource for complex operational issues, physician concerns, staffing challenges, and service recovery opportunities.
• Supports planning and execution of renovations, construction projects, and other operational priorities.

Financial Management and Resource Stewardship

• Leads financial planning for assigned areas, including operating and capital budget development, forecasting, and performance monitoring.
• Builds site-wide leadership capability through regular leader development initiatives.
• Collaborates with Finance and operational leaders to maximize revenue, manage expenses, and maintain financial sustainability.
• Reviews financial reports and key performance indicators to identify opportunities for improvement.
• Develops capital equipment recommendations based on operational needs and strategic priorities.
• Monitors supply costs and collaborates with Supply Chain leadership on efficiencies.

People Leadership and Organizational Development

• Provides leadership, mentoring, coaching, and development for directors, managers, supervisors, and emerging leaders.
• Promotes employee engagement, accountability, and professional growth throughout assigned departments.
• Participates in recruitment, hiring, onboarding, succession planning, and performance management.
• Maintains visibility throughout the organization and fosters strong relationships with physicians, staff, and leaders.

Quality, Safety, Compliance, and Regulatory Readiness

• Ensures compliance with applicable accreditation, regulatory, and licensing requirements, including TJC, CMS, and state agency standards.
• Supports hospital-wide quality improvement, patient safety, risk management, and environment-of-care programs.
• Supports High Reliability Organization principles, including Just Culture.
• Oversees resolution of operational concerns, complaints, and compliance issues within assigned areas.

Relationship Management and Community Engagement

• Develops and maintains collaborative relationships with physicians, physician practices, community organizations, and health system stakeholders.
• Serves as a partner to the organization's academic pediatric physician partner, with accountability for physician practice alignment and joint operations spanning inpatient and outpatient services.
• Creates and maintains an environment that supports pediatric education, research, and scholarly activity in partnership with academic leadership.
• Leads development and execution of pediatric Centers of Excellence such as Cardiac Services, Neuroscience, and Oncology.
• Represents the hospital and health system on committees, task forces, and community initiatives.
• Participates in the community served by the hospital, including service on a community-based Board of Directors.

Education and Experience

• Master's degree required: MBA, MHA, MPA, MPH, or doctoral-level education in a related discipline.
• FACHE certification preferred.
• Minimum ten (10) years of progressive healthcare leadership experience, including prior service at the Vice President level or above.
• Demonstrated experience overseeing multiple clinical and/or operational specialties simultaneously.
• Pediatric hospital operations experience required.
• Demonstrated success leading complex hospital operations, service-line management, strategic planning, and performance improvement initiatives.
• Experience collaborating with physician practices, pediatric specialty partners, academic leaders, and regional healthcare stakeholders preferred.