Vice President of Residential Services

Lifeworks; Norwood (MA); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

403B matching 3%

Staff Retention Bonus

Health Insurance with 2 plan choices

Paid Time Off 4.4 weeks

Long-Term Disability & Life Insurance

Tuition reimbursement

Flexible spending account

Job summary

Lifeworks in Norwood, MA seeks a visionary Vice President of Residential Services to lead and expand our residential programs. This senior role directs five Residential Directors, ensures compliance, and aligns services with Individual Support Plans while upholding rights and funding requirements.

The VP will drive program growth, manage budgets, supervise staff, and collaborate with the Senior Lifeworks Leadership Team to deliver high-quality, person-centered supports across all programs.

Qualifications

• Bachelor's degree and 8 years of related Human Services experience.
• Experience in a Senior Leadership position, in a residential setting/operation.
• Valid MA Driver's License CPR, First Aid and Medical Administration (MAP).
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks.
• Excellent verbal and written communication skills.

Responsibilities

• Responsible for day-to-day administration and supervisory detail in connection with the management of all residential services.
• Formulate residential program goals and objectives, policies, procedures, budgets, staffing needs, travel and in-service training with Residential Directors.
• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Prepare program budget and contracts under supervision of the Chief Operating Officer; Review program expenses and ensure adherence to budgetary guidelines.
• Ensures accurate and timely recording and submission of staff payroll information.
• Monitors the documentation of all significant incidents involving individuals in assigned programs.
• Ensures data collection for program outcome measurement systems and individual satisfaction measures.
• Ensures compliance with applicable DDS, CARF, town, state and federal licensing authorities.
• Expand current programs and develop new programs to meet the needs of individuals and their families.
• Participates as a member of the Senior Lifeworks Leadership Team to enhance communication and delivery of services across programs.

Skills

Experience with ID/DD

Verbal and written communication

Education

Bachelor's degree

Master's degree preferred

Job description

Position: Vice President, Residential Services

Job ID: 103

Location: Norwood, MA

Shift: Monday to Friday

Salary: $120,000-135,000

As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay & excellent benefits in a rewarding and supportive environment.

Lifeworks is hiring a VP Residential Services. The VP of Residential Services will direct and oversee the residential services in the assigned programs assuring the effective delivery of services specified in each individual's Individual Support Plan. Complies with all principles of Human Rights, D.P.P.C., Department of Developmental Services, the Division of Medical Assistance and all other applicable funding regulations as adhered to by Lifeworks. Directly supervise five Residential Directors. *Candidates must have related or direct experience working with the community we serve.

We are proud to be an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. We encourage individuals from a wide range of backgrounds, cultures, abilities, identities, and experiences to apply and join us in making a meaningful difference in the communities we serve.

Essential Duties

• Responsible for day-to-day administration and supervisory detail in connection with the management of all residential services.
• In conjunction with the Residential Directors formulate residential program goals and objectives, policies, procedures, budgets, staffing needs, travel and in-service training.
• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Prepare program budget and contracts under supervision of the Chief Operating Officer; Review program expenses on a regular basis, make recommendations for necessary repairs, facility improvements and equipment purchases. Monitor adherence to budgetary guidelines and make adjustments as required.
• Ensures accurate and timely recording and submission of staff payroll information.
• Monitors the documentation of all significant incidents involving individuals in assigned programs.
• Ensures the regular and accurate collection and collation of data for purposes of program outcome measurement systems, including the completion of a system to measure individual satisfaction at each assigned program.
• Ensures compliance with applicable DDS, CARF, town, state and federal licensing authorities.
• Expand current programs and develop new programs to meet the needs of individuals and their families.
• Participates as a member of the Senior Lifeworks Leadership Team working to enhance communication, collaboration and effective delivery of services to individuals across all programs.
• Need to be available for consult/support during non-work hours.
• Assume other responsibilities as assigned by Chief Operating Officer.

Requirements

• Experience working with Individuals with ID/DD
• A Bachelor's degree and 8 years of related Human Services experience. Masters degree preferred.
• Experience in a Senior Leadership position, in a residential setting/operation.
• Valid MA Driver's License CPR, First Aid and Medical Administration (MAP).
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
• Excellent verbal and written communication skills

Excellent Benefits Package That Includes

• 403(B) matching up to 3%
• $2,000.00 Staff Retention Bonus after 1 year**
• Health Insurance with 2 plan choices and a 75% employer contribution
• 4.4 weeks of Paid Time Off in your first year of employment
• Long-Term Disability insurance & Life Insurance free for employees
• Tuition reimbursement
• Flexible spending account

Disclaimer

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.