Program Manager (600)

Lifeworks, Inc.; Natick (MA); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

403(b) matching up to 3%

Staff retention bonus

Health insurance with 75% employer con

Paid time off

Long-term disability & life insurance

Flexible spending account

Job summary

Lifeworks, Inc. in Natick, MA seeks a Residential Program Manager to lead a single-gender residential program, provide hands-on care, and coordinate ISPs, medical scheduling, and staff management. This role focuses on trauma-informed, dignity-centered care and strong communication with families and guardians.

The position requires a Bachelor's degree, valid driver's license, and experience with ID/DD populations; MAP certification is preferred. Equal opportunity employer with attractive benefits.

Qualifications

• Bachelor's degree from four-year college or university; related experience preferred.
• Must pass fingerprint background check, CORI, DPPC and driving background checks.
• Valid Driver's License required.
• MAP certification preferred.

Responsibilities

• Assist with hands-on direct care: showering, toileting, shaving, brushing teeth, meal-time assistance.
• Handle staffing: scheduling, on-call, training, supervision and relationship management.
• Develop and implement ISPs, schedule medical appointments and clinical reviews.
• Manage administrative tasks: payroll, manuals, petty cash and house accounts.
• Teach activities of daily living: social skills, routines, financial management.
• Liaise with families, friends and guardians.
• Oversee behavioral interventions and emergency procedures.
• Administer and document medications timely and accurately.
• Maintain safe work environment and report injuries to HR.
• Perform other duties as assigned by management.

Skills

Group home management

ID/DD experience

Verbal & written communication

Education

Bachelor's degree

MAP certification (preferred)

Valid Driver's License

Job description

Job ID: 600
Location: Natick, MA
Shift: Monday-Friday 9:00am-5:00pm
Salary: $76,500
As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunityto those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities.Lifeworks isn'tjust a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay& excellentbenefits in a rewarding and supportive environment.

This role supports women in a residential setting and involves providing hands-on personal care, emotional support, and daily living assistance in a trauma-informed, dignity-centered environment.This position is assigned to a single-gender residential program and requires compliance with same-gender staffing guidelines.

Essential Duties:

• Responsible forassistingwith all hands-on direct care which includes but not limitedto:showering, toileting, shaving, brushing teeth, meal-timeassistance
• Handles all aspects of staffing; scheduling, on-call, training,supervisionand relationship management.
• Case Management; develops and implements all aspects of ISPs, schedules medical appointments,programand clinical reviews.
• Completes or delegates the completion of administrative tasks, including but not limitedto:staff payroll, updating of manuals and approval/ reconciliation of petty cash funds, house accounts and representative payee accounts.
• Conducts and supervises the teaching of activities of daily living, including but not limitedto:social skills, personal routines, financial management.
• Serves as a liaison between Agency and the individuals’ family,friendsand guardians.
• Implements and oversees the implementation of behavioral interventions.
• Implements and oversees the implementation of emergency procedures that ensure the safety ofthe individuals, both in the home and within the community.
• Administers and oversees thetimelyandaccurateadministration and documentation of administration of medication(s).
• Maintains a physically safe work environment andreportswork related injuries/incidents to Human Resources in a timely manner.
• Performs otherduties asassigned by management.

Requirements:

• Experience managing a group home
• Experience working with Individuals with ID/DD
• Bachelor's degree from four-year college or university; related experience preferred
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
• Valid Driver's Licenserequired
• Valid MAP certification is preferred
• Excellent verbal and written communication skills

ExcellentBenefits package that includes:

• 403(B) matching up to 3%
• $2,000.00 Staff Retention Bonus after 1 year**
• Health Insurance with 2 plan choices and a 75% employer contribution
• 4.4 weeks of Paid Time Offin your first year of employment
• Long-Term Disability insurance & Life Insurance free for employees
• Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

Disclaimer:

This job profileidentifiesthe general duties and minimum level of skillsrequiredto perform this job. It is not intended torepresenta comprehensive inventory of all duties,responsibilitiesand qualificationsrequiredofemployees assigned. The employee canbe responsible forall other duties as assigned bysupervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer mayterminateemployment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.Position:ResidentialProgramManager