Vice President of Operations

Matchly Staffing Solutions; New York (NY); On-site; USD 210,000 - 260,000; Full time

Job summary

Behavioral Health Organization in Brooklyn, NY is seeking a visionary Vice President of Operations to scale the organization and build the infrastructure for sustainable growth. This role blends strategic leadership with hands-on execution, shaping systems, processes, and accountability across clinical, administrative, and operational teams.

You will design and implement operational frameworks, establish KPIs, and partner with executive leadership to drive impactful growth while maintaining a

Qualifications

• Senior operational leadership experience (Director, VP, COO, or similar).
• Experience implementing EOS or comparable operational frameworks.
• Strong background in organizational design, systems development, and process optimization.
• Exceptional leadership, communication, and project management skills.
• Ability to balance strategic thinking with hands-on execution.
• Experience leading teams through growth and change.
• Behavioral Health or healthcare experience preferred.
• Experience scaling organizations from growth stage to maturity.
• Proven success building high-performance operational cultures.

Responsibilities

• Design and implement operational systems that improve efficiency, accountability, and scalability
• Lead cross-functional teams across clinical, administrative, and operational departments
• Establish and manage KPIs, scorecards, reporting structures, and performance metrics
• Create organizational clarity through process development, documentation, and workflow optimization
• Drive strategic initiatives from concept to execution
• Partner closely with executive leadership to support company growth and expansion
• Develop leadership teams and foster a culture of ownership and continuous improvement
• Identify operational bottlenecks and implement solutions proactively
• Ensure operational excellence while maintaining a strong client and employee experience

Skills

Senior operational leadership

EOS implementation

Organizational design

Process optimization

Leadership & communication

Strategic execution

Growth/change leadership

Job description

Vice President of Operations

Behavioral Health Organization | Brooklyn, NY

Are you the kind of leader who sees chaos and immediately starts building systems?

We're seeking a visionary Vice President of Operations to help scale a growing behavioral health organization while creating the operational infrastructure that drives long-term success.

This is an opportunity for a strategic operator who thrives at the intersection of people, systems, accountability, and growth. If you've implemented frameworks like EOS (Entrepreneurial Operating System), built scalable operational processes, and enjoy transforming organizations into high-performing machines, we'd love to meet you.

What You'll Do

Design and implement operational systems that improve efficiency, accountability, and scalability

Lead cross-functional teams across clinical, administrative, and operational departments

Establish and manage KPIs, scorecards, reporting structures, and performance metrics

Create organizational clarity through process development, documentation, and workflow optimization

Drive strategic initiatives from concept to execution

Partner closely with executive leadership to support company growth and expansion

Develop leadership teams and foster a culture of ownership and continuous improvement

Identify operational bottlenecks and implement solutions proactively

Ensure operational excellence while maintaining a strong client and employee experience

What We're Looking For

Required:

• Senior operational leadership experience (Director, VP, COO, or similar)

• Experience implementing EOS or comparable operational frameworks

• Strong background in organizational design, systems development, and process optimization

• Exceptional leadership, communication, and project management skills

• Ability to balance strategic thinking with hands-on execution

• Experience leading teams through growth and change

Preferred:

• Behavioral Health, Healthcare, ABA, Mental Health, Autism Services, Human Services, or Multi-Site Healthcare experience

• Experience scaling organizations from growth stage to maturity

• Proven success building high-performance operational cultures

Why This Role?

This isn't a maintenance role.

This is for someone who wants to leave their fingerprint on an organization.

You'll have the opportunity to:

• Build systems that support sustainable growth

• Influence company-wide strategy

• Work directly with executive leadership

• Create structure, clarity, and accountability at scale

• Help shape the future of a mission-driven behavioral health organization

Compensation & Benefits

$225,000 base salary

Hybrid position based in Brooklyn, NY

Light travel required

Significant opportunity for professional growth and organizational impact

The Ideal Candidate

You're a builder.

You love turning ideas into systems, creating clarity where others see confusion, and helping teams operate at their highest level.

You believe great organizations don't happen by accident—they're built through intentional leadership, strong processes, clear accountability, and a culture of excellence.

If that sounds like you, we'd love to connect.