Vice President of Operations

Curative Care Network, Inc.; Milwaukee (WI); Vor Ort; USD 180.000 - 280.000; Vollzeit

Zusammenfassung

Curative Care Network, Inc. is seeking a Vice President of Operations to serve on the executive leadership team, reporting to the President/CEO.

The role translates organizational strategy into measurable operational results across service lines, ensuring strong day-to-day performance and leadership development. The VP collaborates with the CFO and other leaders to ensure capacity, infrastructure, and execution of financial, quality, workforce, growth and client service objectives while guiding

Qualifikationen

• Ten or more years of progressively responsible leadership experience.
• Experience leading multi-site, multi-program operations.
• Healthcare, nonprofit or regulated service-sector experience preferred.
• Proven ability to translate organizational strategy into measurable operational results.
• Strong analytical skills with financial data-driven decisions.
• Experience working with executive leadership and boards is preferred.

Aufgaben

• Provide executive oversight of operating service lines and ensure achievement of objectives across financial, quality, growth, workforce and client service.
• Establish accountability culture with clear expectations, measurable outcomes and timely corrective action.
• Ensure staffing, resources, and infrastructure align with program needs and organizational priorities.
• Identify and resolve cross-program operational barriers and promote coordination across service lines.
• Translate strategic priorities into operational plans, milestones and accountability.
• Lead cross-functional implementation of major initiatives and removal of execution barriers.
• Provide regular updates to the President/CEO on progress, risks, and actions.

Kenntnisse

Strategic leadership

Cross-functional leadership

Financial management

Operational excellence

Change management

Team development

Ausbildung

Bachelor's degree in business, healthcare administration, nonprofit management or related field

Jobbeschreibung

The Vice President of Operations is a member of Curative's executive leadership team and serves as the organization's senior operational executive. Reporting directly to the President and Chief Executive Officer (CEO), the Vice President of Operations provides leadership, direction and accountability for Curative's operating service lines and is responsible for translating organizational strategy into measurable operational results.

The Vice President of Operations ensures strong day-to-day performance across programs, develops and supports high-performing leaders, strengthens operational systems and processes, and drives achievement of financial, quality, workforce, growth and client service objectives. The Vice President partners closely with the President and CEO, Vice President of Finance and other organizational leaders to ensure Curative has the operational capacity, leadership and infrastructure necessary to achieve its mission and strategic priorities.

ESSENTIAL FUNCTIONS

Enterprise Operational Leadership

• Provides executive oversight of Curative's operating service lines and ensures achievement of established operational, financial, quality, growth, workforce and client service objectives.


• Establishes a culture of accountability by setting clear expectations, defining measurable outcomes, monitoring performance and ensuring timely corrective action when results are not achieved.


• Ensures appropriate staffing, resources, systems and operational infrastructure are aligned with program needs and organizational priorities.


• Identifies and resolves cross-program operational barriers and promotes effective coordination across service lines and support functions.


• Translates Curative's strategic priorities into clear operational plans, annual and quarterly objectives, measurable milestones and assigned accountability.


• Leads cross-functional implementation of major organizational initiatives and removes barriers that impede execution.


• Provides the President and CEO with regular updates regarding progress, risks, barriers and recommended actions related to strategic and operational initiatives.

Financial & Performance Management

• Partners with the President and CEO and Vice President of Finance to develop annual operating and capital budgets and holds operational leaders accountable for performance against approved budgets.


• Monitors revenue, expense, productivity, staffing, utilization, capacity and other key financial and operating indicators and ensures corrective action plans are developed when performance varies from established expectations.


• Establishes and monitors operational KPIs and scorecards across service lines and uses performance data to identify trends, opportunities and areas requiring intervention.


• Ensures operational decisions reflect sound business principles, responsible stewardship of resources and Curative's mission.

Leadership Development & Accountability

• Leads, coaches, develops and evaluates operational leaders; establishes clear expectations and ensures accountability for financial, quality, workforce and service outcomes.


• Builds a high-performing operational leadership team through effective recruitment, retention, mentoring, professional development and succession planning.


• Promotes collaborative leadership, timely decision-making, effective communication and shared accountability across the organization.

Growth & New Initiative Implementation

• Identifies opportunities to strengthen and expand existing service lines and partners with the President and CEO and other leaders in evaluating new programs, partnerships and growth opportunities.


• Leads operational planning and implementation of approved new programs, service expansions, partnerships and other strategic initiatives.


• Assesses operational feasibility, resource requirements, staffing, infrastructure, financial implications and implementation risks associated with growth opportunities.


• Ensures new initiatives transition effectively from planning and implementation into sustainable ongoing operations.

Operational Excellence & Continuous Improvement

• Evaluates organizational systems, workflows, staffing models and operating processes to improve efficiency, effectiveness, scalability and client experience.


• Leads continuous improvement initiatives designed to reduce operational barriers, improve productivity and support sustainable organizational growth.


• Uses data, technology and performance information to strengthen decision-making, standardize effective practices and improve organizational performance.


• Leads organizational change initiatives and ensures effective communication, implementation, adoption and follow-through associated with new systems, structures, programs and processes.

Quality, Risk & Cross-Functional Leadership

• Partners with Quality and Compliance leadership to ensure operational practices support regulatory requirements, accreditation standards, risk management expectations and continuous quality improvement.


• Leads operational planning and implementation of approved new programs, service expansions, partnerships and other strategic initiatives.


• Assesses operational feasibility, resource requirements, staffing, infrastructure, financial implications and implementation risks associated with growth opportunities.


• Ensures new initiatives transition effectively from planning and implementation into sustainable ongoing operations.


• Builds effective cross-functional partnerships with Finance, Human Resources, Quality, Information Technology, Development, Marketing and other support departments to ensure organizational priorities are effectively implemented.


• Establishes expectations for excellence across programs and supports achievement of quality, workforce, growth and client experience targets.


• Provides reports and operational updates to the Board of Directors, as requested by the President and CEO.

SKILLS AND QUALIFICATIONS

• Bachelor's degree in business, healthcare administration, nonprofit management or a related field required; advanced degree preferred.


• Ten or more years of progressively responsible leadership experience, including senior or executive-level operational responsibility.


• Demonstrated success leading multi-site, multi-program or multi-business-line operations.


• Healthcare, human services, nonprofit or other complex regulated service-sector experience strongly preferred.


• Demonstrated responsibility for operational budgets, financial performance and profit-and-loss management, with a strong understanding of business concepts and financial drivers.


• Proven ability to translate organizational strategy into measurable operational results and lead cross-functional execution.


• Demonstrated success improving productivity, capacity, service quality, outcomes and financial performance.


• Strong experience developing senior leaders, building leadership accountability and succession capacity.


• Experience leading significant organizational change, growth initiatives and process improvement.


• Strong analytical skills with demonstrated ability to use financial and operational data to drive decisions.


• Experience working collaboratively with executive leadership and Boards of Directors preferred.


• Experience implementing new programs, services, partnerships or acquisitions preferred.


• Demonstrated ability to evaluate opportunities, balance risk and organizational capacity, and make sound operating decisions in support of sustainable

Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.