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Alliance Resource Group is assisting a large, multi-unit retail organization in North Orange County with finding a Director/VP of Human Resources. This executive will partner with the CFO and CEO, leading HR for corporate HQ, distribution centers, and retail stores while aligning labor strategy with financial goals.
The role requires strong leadership across HR operations, culture, talent development, and compliance, with a focus on labor optimization, budget management, and driving an inclusive
We have been retained by one of our long standing and most successful clients as they continue to grow exponentially across the United States.
The organization is a multi-billion specialty retailer primarily supporting the Asian American community and consumer.
The company has more than 6,000 employees spread throughout the United States with the corporate office located in North Orange County, California.
We have partnered with them as they continue to build out their Human Resources capacity to meet the needs of the organization and the people they employ.
The Director/Vice President of Human Resources will serve as a strategic business partner at the corporate level, reporting directly to the Chief Financial Officer (CFO) and working intimately with the CEO and President. This leadership role oversees the entire Human Resources function for Corporate Headquarters, distribution centers, and the field network of retail stores. The ideal candidate will balance strategic leadership with operational execution, focusing on labor optimization, budget management, and fostering a unified culture across a dispersed workforce.
Partner with the department heads to design human capital strategies that support business growth, profitability, and labor optimization. Lead the annual labor budgeting process and analyze HR metrics (turnover, labor costs vs. revenue) to provide data-driven recommendations for cost-e?iciency.
Oversee a dispersed team of Field HR Managers to ensure HR policies are practical, scalable, and support efficient store operation. Serve as the primary liaison to Operations leadership while managing complex employee relations, internal investigations, and conflict resolution across all districts.
Bridge the gap between Corporate and Frontline staff by fostering a unified, inclusive culture that reflects the diverse communities we serve. Design and implement engagement surveys and feedback loops to monitor morale; create action plans to improve job satisfaction and reduce turnover in high-churn roles. Champion initiatives that foster an inclusive workplace and ensure our workforce reflects the diverse communities our stores serve.
Lead the "people side" of change for major corporate initiatives, ensuring strong communication and buy-in.
Develop robust strategies for talent acquisition and retention to meet operational demands and combat high retail turnover. Oversee the full employee lifecycle, including performance management, succession planning, and comprehensive training programs (L&D) that facilitate internal mobility and career growth.
Design and administer competitive compensation, benefits, and executive incentive programs that attract talent while maintaining margin requirements and fiscal responsibility.
Ensure full compliance with federal, state, and local employment laws (e.g., FLSA, EEOC, OSHA) and partner with Legal to manage risk, safety protocols, and workers' compensation.