Vice President of Field Services & Operations

Uncommon Elite; Fallbrook (CA); On-site; USD 185,000 - 215,000; Full time

Benefits offered by this job

Performance-based bonus

Comprehensive benefits package

Job summary

Uncommon Elite is seeking an experienced Vice President of Field Services & Operations to scale a regional field services footprint into a multi-state operation. You will oversee growth from 3 locations in 1 state to 14 depots in 7 states, building playbooks, KPIs, and team structures for 45 technicians and 20 coordinators by 2028.

The role requires a builder’s mindset, deep operational discipline, and the ability to integrate teams from acquisitions while maintaining high performance and

Qualifications

• 10+ years in multi-site field services leadership, scaling operations across regions.
• Proven budget forecasting, variance analysis, and P&L accountability at regional or national level.
• Experience leading post-acquisition integrations and aligning systems & culture.
• Strong relationship-building across field, office, and cross-department teams.

Responsibilities

• Scale field operations by at least 2.5x, opening and managing depots across multiple states.
• Build and implement detailed operational playbooks for all field roles with proven adoption and results.
• Achieve 90%+ annual retention across field teams through engagement, coaching, and performance management.
• Forecast, budget, and manage field spend with rigorous variance reviews and accountability.
• Establish and maintain clear production quotas, staffing plans, and inventory readiness to meet demand.
• Track and improve KPIs, ensuring at least 85% of technicians meet or exceed production targets.
• Lead M&A field integration, aligning systems, culture, and standards across acquired teams.
• Partner with Sales and Customer Service to align forecasts, processes, and communication.
• Build and manage a vetted subcontractor network in multiple regions, ensuring quality.

Skills

Multi-site leadership

Budget forecasting & P&L

M&A field integration

Cross-functional collaboration

Job description

Vice President of Field Services & Operations

Vice President of Field Services & Operations

Role: Vice President of Field Services & Operations

Location: Fallbrook, CA

Role: Vice President of Field Services & Operations

Location: Fallbrook, CA

Compensation: $185,000 – $215,000 base salary

About the Role

We’re seeking a proven operations leader to scale our field services organization from a regional footprint to a multi-state operation. You’ll oversee growth from 3 locations in 1 state to 14 depots in 7 states, building the operational playbooks, KPIs, and team structure needed to support 45 technicians and 20 coordinators by 2028. This role requires a builder’s mindset, deep operational discipline, and the ability to integrate teams from acquisitions while maintaining high performance and culture.

Key Responsibilities

• Scale field operations by at least 2.5x, opening and managing depots across multiple states.

• Build and implement detailed operational playbooks for all field roles with proven adoption and results.

• Achieve 90%+ annual retention across field teams through engagement, coaching, and performance management.

• Forecast, budget, and manage field spend with rigorous variance reviews and accountability.

• Establish and maintain clear production quotas, staffing plans, and inventory readiness to meet demand.

• Track and improve KPIs, ensuring at least 85% of technicians meet or exceed production targets.

• Lead M&A field integration, aligning systems, culture, and standards across acquired teams.

• Partner with Sales and Customer Service to align forecasts, processes, and communication.

• Build and manage a vetted subcontractor network in multiple regions, ensuring consistent quality.

Qualifications

• 10+ years in multi-site field services leadership, preferably scaling from regional to multi-state operations.

• Demonstrated success in building high-performance teams, playbooks, and scalable operational structures.

• Experience with budget forecasting, variance analysis, and P&L accountability at the regional or national level.

• Proven track record in KPI design, implementation, and driving team adoption.

• M&A integration experience in field operations preferred.

• Strong relationship-building skills across field, office, and cross-departmental teams.

• Excellent problem-solving, conflict resolution, and change management abilities.

Compensation & Benefits

• $185,000 – $215,000 base salary

• Performance-based bonus

• Comprehensive benefits package

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Professional Training and Coaching

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