Vice President of Account Management - (Remote - US)

Jobgether; United States; Remote; USD 180,000 - 250,000; Full time

Job summary

An established industry player is seeking a seasoned Vice President of Account Management to lead a high-impact team. This remote role focuses on client success and long-term value realization, overseeing the post-sales customer lifecycle from onboarding to renewal. You'll drive retention and maximize lifetime value, transforming satisfied clients into advocates. With a strong emphasis on strategic vision and operational excellence, this position offers a unique opportunity to make a measurable business impact in a mission-driven and inclusive company culture. Join a high-growth, innovation-driven environment where your leadership can shine.

Benefits

Remote-first work environment

Comprehensive Medical, Dental, and Vision insurance

Generous PTO and holiday policy

Life insurance coverage

Leadership opportunity in a high-growth company

Mission-driven and inclusive company culture

Qualifications

• 10+ years in Account Management or Customer Success with leadership experience.
• Proven track record in SaaS environments, ideally within FinTech.

Responsibilities

• Lead post-sales journey ensuring smooth transitions from Sales to Account Management.
• Develop strategic frameworks for onboarding, engagement, and account expansion.

Skills

Account Management

Customer Success

Leadership

Data-Driven Decision-Making

Communication Skills

Analytical Mindset

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce

Customer Analytics Platforms

Job description

Vice President of Account Management - (Remote - US)

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Vice President of Account Management in the United States.

We are seeking a seasoned Vice President of Account Management to lead and scale a high-impact team dedicated to client success and long-term value realization. This role will oversee the post-sales customer lifecycle, from onboarding through renewal and expansion, ensuring seamless handoffs and strong strategic alignment. You'll be responsible for driving retention, maximizing lifetime value, and turning satisfied clients into advocates. This is a leadership role that demands a balance of strategic vision, operational excellence, and team development, all while maintaining a customer-first mindset and driving measurable business impact.

Accountabilities:

• Lead the overall post-sales journey, ensuring smooth transitions from Sales to Account Management with a focus on value realization
• Develop and execute strategic frameworks for onboarding, engagement, renewals, and account expansion
• Build predictive models and health metrics to drive proactive customer management and retention
• Partner cross-functionally with Sales, Product, and Marketing to align client outcomes with business goals
• Mentor, grow, and manage a high-performing team of Account Managers, setting clear KPIs and fostering a culture of ownership
• Champion customer advocacy through success stories, case studies, and executive-level engagement
• Drive operational efficiency through optimized tools, processes, and standardized reporting

Requirements

• 10+ years of experience in Account Management or Customer Success, including 5+ years in leadership roles
• Proven track record of building and scaling account teams in SaaS environments, ideally within FinTech
• Strong understanding of SaaS metrics (NRR, churn, LTV) and experience working with enterprise accounts
• Ability to engage and align with executive stakeholders both internally and externally
• Analytical mindset with a strategic approach to data-driven decision-making
• Experience with Salesforce and customer analytics platforms
• Background in AI-powered platforms or customer experience solutions is a plus
• Exceptional communication, presentation, and team development skills

Benefits

• Remote-first work environment
• Comprehensive Medical, Dental, and Vision insurance
• Generous PTO and holiday policy
• Life insurance coverage
• Leadership opportunity in a high-growth, innovation-driven company
• Competitive base salary of $180,000 - $250,000 (commensurate with experience and location)
• Mission-driven and inclusive company culture

Jobgether Hiring Process Disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates. Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered. Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round. If you are among the top 5 candidates, you will be notified within 7 days. If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!

Seniority level

• Executive

Employment type

• Full-time

Job function

• Non-profit Organizations and Primary and Secondary Education