Vice President, Nursing & Clinical Service Delivery

Howard Brown Health; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, dental, vision insurance (2xP0

401(k) with employer match

3 weeks vacation + 1 personal + 12 PTO

Tuition Reimbursement

Employee Assistance Program

Job summary

Howard Brown Health in Chicago seeks a Vice President of Nursing and Clinical Service Delivery to lead nursing across clinics, ensure high-quality care, optimize care-team workflows, infection control, and accreditation readiness.

Requires a Master’s degree in Nursing (MSN) or related field, 8+ years of senior clinical practice or management, Illinois RN license, and experience with Epic EHR and CBAs in a nonprofit/FQHC setting.

Qualifications

• Active Illinois RN license.
• Experience administering a CBA and managing a unionized workforce.
• Experience in FQHC / nonprofit clinical practice.
• Strong leadership and staff development skills.

Responsibilities

• Oversee nursing operations across clinics and ensure quality patient care.
• Lead infection control and accreditation readiness efforts.
• Strategize staffing, labor relations, and professional licensure support.
• Collaborate with CMO and executives on clinical service delivery.

Skills

Executive leadership

Nursing operations

Unionized workforce

Staff development

Education

Master’s degree in Nursing (MSN) or related field

Tools

Epic EHR

Job description

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.

Why Join Us?

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Contribute to groundbreaking health initiatives and research.
• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.BCBS HMO, PPO, and PPO Select Plans
• BCBS Vision
• Paid Time Off:
• 3-weeks paid vacation and 1-week of personal time
• 12 accrued sick days per year
• PTO Exchange allows employees to turn unused PTO into liquid assets
• 401k program with up to 5% employer match after 90 days
• Employer-paid basic life insurance valued at one times the annual salary
• Voluntary Life and AD&D, and Short-term and Long-term disability
• Pre-tax commuter and parking benefit account
• Flexible Spending Accounts for healthcare and dependent care
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
• Employee Assistance Program with 5 employer-paid counseling sessions
• 50% off at Brown Elephant Resale Shops and discounts at local businesses

Pay: $140,000 - $190,000 Annual

POSITION SUMMARY

Reporting to the Chief Medical Officer (CMO), the Vice President, Nursing & Clinical Service Delivery leads HBH nursing function and collaborates with various stakeholders to establish, implement, and maintain best practices in nursing practice and service delivery across all Howard Brown clinics including, but not limited to, ensuring appropriate clinical care delivered by nursing staff, efficient and coordinated support of care teams in delivery of care, infection control, and organization-wide accreditation readiness. This mission critical role leverages industry knowledge and best practices to promote the values and vision of Howard Brown Health as well as supports organizational culture enhancement and management efforts.

PRINCIPLE DUTIES AND ACCOUNTABILITIES

Nursing Operations

• Collaborates with various internal and external stakeholders on matters related to, but not limited to health center operations, clinical quality, budgeting and preventative care, clinical growth opportunities
• Evaluates and modifies nursing best practices, standards of care, standing orders, patient communications in the electronic health record (EHR) and procedures as needed according to current trends in primary medical and nursing care
• Oversees enterprise operations, such as infection control for clinic spaces, accreditation readiness/preparedness and provide consultation to other key areas, such as disaster preparedness, emergency response, etc
• Implements current or new clinic best practices, standards of care, standing orders, patient communications in the EHR, and procedures and monitor for adherence, usefulness, and effectiveness
• Partners with health center operations to review and evaluate the need for new medical supplies and medications, as well as evaluation of patient care flow, systems, efficiency, and communication
• Implements and maintain best practices in clinic medication and vaccine supply stewardship and inventory
• Collaborates with Practice Managers and Clinical Managers in the day-to-day management and oversight of the nursing team, and service delivery
• Oversees recruitment and retention activities, including current position control list and monitoring the nurse to provider staffing ratios
• Evaluates the nursing team to ensure optimal competency and coordinate appropriate staff trainings, including continuing education opportunities, CPR/BLS trainings, in-service trainings, professional licensure, and fitness for duty
• Provides senior leadership to mid-level nursing managers, leadership to oversee procedures, such as daily nursing schedules and adequate staffing
• Conducts nursing quality improvement and quality assurance activities including but not limited to completion of STI treatment result audits, nursing chart audits, morbidity and mortality reporting, verification of timely response for telephone nursing desktops and telephonic nurse triage
• Ensures adherence to nursing collective bargaining agreement standards and expectations
• Provides direct patient care supporting care teams on an ad-hoc, as needed basis

General Operating Excellence & Supervision

• In collaboration with the CMO, supports organizational strategic planning and strategic plan execution as well as designs and develops nursing operating plans
• Ensures financial responsibility of purview practice and participates in annual functional area budget planning
• Leads infection control monitoring and compliance processes in collaboration with relevant internal stakeholders
• Ensures timely and relevant process improvement assessment and action planning toward the promotion of stated short- and long-term goals
• Provides effective supervision, motivation feedback and guidance to direct reports as well as effectively communicates impact of outcomes on overall goal of the department and organization
• Other duties as assigned and/or required

MINIMUM QUALIFICATIONS

• Master’s degree in Nursing (MSN) or master’s degree in a related academic discipline from an accredited institution of higher learning required.
• Minimum eight (8) years senior clinical practitioner or clinical management experience required. Experience administering a collective bargaining agreement (CBA) and managing a unionized workforce required.

Preferred Education / Experience

• Minimum one (1) year practical nursing experience (bedside/ambulatory) preferred.
• Experience in FQHC and or non-profit clinical practice preferred.
• Experience as a member of the management bargaining committee and/or chaired-role in contract negotiations preferred.

LICENSE/CERTIFICATION/REGISTRATION

• Active and unincumbered Illinois Registered Nurse (RN) License
• Functional and proficient knowledge of Epic EHR
• Knowledge of state and federal clinical regulations and guidelines
• Knowledge of FQHCs and delivery of care to underserved communities
• Ability to work comfortably within LGBTQ+ setting and LGBTQ+ patient populations
• Ability to make formal and effective oral presentations
• Ability to evaluate procedures and issues and develop strategies and effective solutions
• Ability to plan, organize, and accomplish organizational goals and objectives
• Ability to handle and maintain highly confidential information with professional maturity
• Effective communication competencies including written, verbal and listening
• Strong knowledge of research approaches and the ability to apply relevant approach toward desired outcome(s)
• Strong problem-solving acumen and the ability to engage for supervisory support when appropriate
• Ability to demonstrate an understanding and acceptance of equity, inclusion and diversity concepts, and that they are broader than just race, ethnicity, and gender

ADA SPECIFICATIONS

• While performing the duties of this job, the employee is frequently required to stand, walk, and sit.
• The employee must use hands to finger, handle, or fee
• The employee must reach with hands and arms and talk or hear
• The employee must occasionally lift and/or move up to 25 pounds

OTHER POSITION SPECIFICATIONS

• Local travel required; up to 40% of the time.

EQUAL OPPORTUNITY STATEMENT:

Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.