Vice President, Key Accounts

APPLIED Adhesives; United States; Remote; USD 220,000 - 240,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

401k Match

Flexible and Team-Oriented work环境

Job summary

APPLIED Adhesives is seeking a VP of Key Accounts to lead strategy, execution, and performance for the company's key accounts channel. You will grow our most strategic customers, strengthen executive relationships, maintain account plans, and align cross-functional teams to customer priorities.

This remote, US-based role requires up to 75% travel. You will own budgets, forecasts, and profitability targets, model our core values, and report regularly to senior management.

Qualifications

• 8+ years of leading key accounts or strategic accounts with multi-location clients.
• Ability to travel up to 75% and hold a valid US driver’s license.
• Legal authorization to work in the United States.

Responsibilities

• Develop and execute the key accounts strategy to achieve revenue, volume, margin, profitability, retention, and share-of-wallet objectives across the company’s most strategic customers.
• Own the key accounts channel and ensure its scope remains limited to large, multi-location customers that require coordinated, strategic focus.
• Lead, mentor, and develop the Key Accounts team, setting clear expectations for performance, accountability, collaboration, customer stewardship, and continuous improvement.
• Create and maintain strategic account plans for each key account, including growth priorities, opportunity pipelines, relationship maps, competitive positioning, risks, and measurable actions.
• Build and sustain executive-level relationships with key customers, coordinate engagement across customer locations, and serve as an escalation point for strategic opportunities and issues.
• Identify and capture growth opportunities within key accounts by expanding product penetration, locations served, applications supported, and strategic partnerships.
• Own the key accounts budget; establish resource priorities, manage spending, and deliver financial performance within the approved plan.
• Set account-level goals, inspect pipeline and execution, maintain accurate forecasts, and adjust strategies to ensure consistent achievement of targets.
• Analyze customer needs, procurement models, market trends, and competitor activity to strengthen account strategies and improve customer value.
• Work closely with sales, marketing, operations, product, supply chain, finance, and executive teams to align company resources with key account commitments and growth priorities.
• Provide regular reports to senior management, including forecasts, financial performance, account health, strategic risks, growth opportunities, and required actions.
• Model and reinforce Applied’s core values by building a team-oriented culture, getting things done with urgency, holding the team accountable to commitments, staying customer-focused, and promoting growth.
• Support and adhere to all safety procedures and complete all required safety training.
• Identify and support process improvements that strengthen key account execution, company objectives, and customer expectations.
• Perform other duties as assigned.

Skills

Key accounts leadership

Strategic planning

Forecasting

Team leadership

Education

Bachelor’s Degree

Job description

Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered.

With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company.

We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner.

The Role:

The VP of Key Accounts leads the strategy, execution, and performance management for the company’s key accounts channel. Key accounts are defined as large customers that procure products for multiple locations and require coordinated, strategic focus.

This role is responsible for growing APPLIED's most strategic customers, strengthening executive-level relationships, improving retention and share of wallet, maintaining disciplined account plans and forecasts, and aligning cross-functional resources to customer priorities.

The VP of Key Accounts has budgetary responsibility for the key accounts organization and is accountable for delivering revenue, volume, margin, and profitability objectives within the approved budget.

The leader in this role is expected to model and reinforce APPLIED's core values in how the key accounts team serves customers, executes account strategies, allocates resources, and holds itself accountable: Team-Oriented, Get Things Done, Accountable, Curious, and Driven to win.

This is a remote role, which requires up to 75% travel. You must reside in the United States to be considered for this role.

Key Responsibilities:

• Develop and execute the key accounts strategy to achieve revenue, volume, margin, profitability, retention, and share-of-wallet objectives across the company’s most strategic customers.
• Own the key accounts channel and ensure its scope remains limited to large, multi-location customers that require coordinated, strategic focus.
• Lead, mentor, and develop the Key Accounts team, setting clear expectations for performance, accountability, collaboration, customer stewardship, and continuous improvement.
• Create and maintain strategic account plans for each key account, including growth priorities, opportunity pipelines, relationship maps, competitive positioning, risks, and measurable actions.
• Build and sustain executive-level relationships with key customers, coordinate engagement across customer locations, and serve as an escalation point for strategic opportunities and issues.
• Identify and capture growth opportunities within key accounts by expanding product penetration, locations served, applications supported, and strategic partnerships.
• Own the key accounts budget; establish resource priorities, manage spending, and deliver financial performance within the approved plan.
• Set account-level goals, inspect pipeline and execution, maintain accurate forecasts, and adjust strategies to ensure consistent achievement of targets.
• Analyze customer needs, procurement models, market trends, and competitor activity to strengthen account strategies and improve customer value.
• Work closely with sales, marketing, operations, product, supply chain, finance, and executive teams to align company resources with key account commitments and growth priorities.
• Provide regular reports to senior management, including forecasts, financial performance, account health, strategic risks, growth opportunities, and required actions.
• Model and reinforce Applied’s core values by building a team-oriented culture, getting things done with urgency, holding the team accountable to commitments, staying customer-focused, and promoting growth.
• Support and adhere to all safety procedures and complete all required safety training.
• Identify and support process improvements that strengthen key account execution, company objectives, and customer expectations.
• Perform other duties as assigned.

You Are Ideal for This Role If You:

• Value teamwork and recognize that the best results come from supporting and learning from one another.
• Focus on solutions, prioritize effectively, and go the extra mile when needed to achieve goals.
• Build trust through reliability, transparency, and a strong sense of responsibility.
• Embrace learning opportunities and use curiosity to solve problems and drive improvement.
• Are motivated by achieving results and creating exceptional experiences for customers.

Required Minimum Qualifications:

• Bachelor’s Degree or higher
• 8+ years of leading key accounts or strategic accounts, with a strong track record of growing large, complex customers that procure products for multiple locations.
• Valid driver’s license and a clean driving record. Must be able to travel up to 75% of the time.
• Legally authorized to work in the United States.

Other Qualifications:

• Strong leadership and people management skills, with experience motivating, developing, and holding a key accounts team accountable to clear goals and core value expectations.
• Demonstrated ability to develop and execute strategic account plans that align customer priorities, market dynamics, company capabilities, and financial objectives.
• Experience with budget ownership, forecasting, resource allocation, and management of revenue, margin, and profitability performance.
• Excellent verbal and written communication skills, with a proven ability to negotiate, build executive-level relationships, and influence across customer and internal organizations.
• Strong analytical skills to assess account performance, customer economics, opportunity pipelines, market trends, and competitive activity.
• Demonstrated ability to create a team-oriented, accountable, customer-focused culture with urgency, follow-through, and a growth mindset.

Physical Requirements:

The physical requirements listed below are representative of those that must be met to successfully perform the key responsibilities of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the key responsibilities and meet the physical requirements for the role.

• Communicate information and ideas so others will understand.
• Observe details at close range (within a few feet of the observer).
• Remain in a stationary position for extended periods of time.
• Operate a computer and other office productivity machinery, such as a keyboard, mouse, telephone.
• Travel between company locations, customer sites, and/or manufacturing facilities as needed.
• Walk through manufacturing, warehouse, and production areas as needed.

Why Work for Us:

• Medical, Dental and Vision Benefits
• 401k Match
• Flexible and Team-Oriented work environment
• Generous PTO policy
• Tuition Reimbursement
• Employee Assistance Program
• Career and talent development opportunities as well as opportunities for personal growth

Driven by Our Core Values

At APPLIED, our values define who we are and how we succeed. We are team-oriented, accountable to our commitments, curious in our pursuit of improvement, focused on getting things done, and driven to win for our customers, our teammates, and our business. Together, these principles create a culture of trust, growth, collaboration, and results.

Our Core Values:

Team-Oriented

We win together! We treat our teammates with respect.

Get Things Done

We focus on results, not excuses. We consistently go above and beyond.

Accountable

When we make a commitment, we keep it. Trust is earned.

Curious

Curiosity is the spark for a solution. We are growth-minded and eager to learn.

Driven to Win

A highly satisfied customer is our ultimate win. Profitable growth = winning.

To ensure a fair and consistent hiring process, AI-generated or AI-assisted interview responses are not permitted. Candidates who use AI tools during interviews will not be considered for employment.

FLSA Status:

Exempt

Compensation:

Compensation for roles at APPLIED varies based on a wide variety of factors, including job-related knowledge, skills, experience, education, work location, and internal equity. As required by applicable law, APPLIED provides a reasonable compensation range for positions that may be filled in multiple locations.

The anticipated base compensation range for this position is $220,000 - $240,000 annually.

This range represents a good-faith estimate of the compensation expected for this role at the time of posting. Actual compensation offered may vary based on the factors noted above. In addition, we are invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.