Vice President, Human Resources - Remote

Compass Group USA; Charlotte (NC); Remote; USD 210,000 - 230,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Job summary

Compass Group USA is seeking a Vice President of Human Resources to lead workforce strategy, talent and organizational capability across mission-critical environments. The role partners with executive leadership to ensure safety, reliability, and client outcomes in a remote-capable position focused in the Eastern/Central U.S.

Responsibilities include developing scalable HR practices, driving labor/employee relations, and leveraging analytics to optimize staffing and performance in a growing,

Qualifications

• Bachelor's degree or higher in HR, business, or related field; advanced degree preferred.

Responsibilities

• Develop workforce strategy for 24/7 operations and critical environments.
• Lead talent, leadership & workforce capability initiatives across multiple sites.
• Oversee culture, employee relations, and labor relations in union and non-union settings.
• Leverage workforce analytics to drive staffing, retention, and productivity decisions.
• Partner with executive teams to align people strategy with business goals.

Skills

HR leadership

workforce strategy

organizational design

talent development

stakeholder management

communication

travel readiness

Education

Bachelor's degree in HR/Business or related field

Job description

Salary: $210,000 - $230,000 / year

Compass Corporate

Salary: $210,000 - $230,000 / year

Other Forms of Compensation: Annual bonus potential

Pay Grade: 19

A Family Of Companies And Experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary:

The Vice President, Human Resources serves as the senior HR leader responsible for workforce strategy, talent, culture, and organizational effectiveness across mission-critical environments that may include data centers, mission-critical and critical environments, facilities management and integrated facilities management, advanced manufacturing, semiconductor and cleanroom operations, life sciences, healthcare facilities, construction, commissioning, capital projects, industrial operations, infrastructure, utilities, and other 24/7 hard-services and engineering operations. This leader partners with Executive Leadership, Operations, Engineering, Facilities, Safety, Finance, and Commercial teams to build the talent, leadership capability, and workforce infrastructure required for 24/7 operations, operational reliability, client commitments, and profitable growth.

This role is remote with a preference to be based in the Eastern or Central U.S.

Business & Workforce Strategy

• Develop and execute an integrated HR strategy for mission critical operations aligned with growth, operational, financial, and client objectives.
• Serve as a trusted advisor to the CEO and senior leadership on workforce strategy, organizational design, talent, culture, labor strategy, and organizational effectiveness.
• Build scalable HR practices for a rapidly growing, geographically dispersed, multi-site organization supporting highly technical and operationally complex environments.
• Ensure people strategies reinforce safety, reliability, quality, accountability, client outcomes, and operational excellence.

Talent, Leadership & Workforce Capability

• Develop workforce plans that support 24/7 mission-critical operations, new site launches, expansions, mobilizations, commissioning, and workforce transitions.
• Build strategies to attract, retain, and develop engineering, facilities, maintenance, construction, commissioning, hard-services, technical, and frontline talent.
• Strengthen succession planning, leadership development, career pathways, critical-role coverage, and readiness for continued growth.
• Partner with Operations to anticipate labor-market constraints and create sustainable sourcing, development, and retention strategies.

Culture, Employee & Labor Relations

• Drive a high-performance, safety-focused culture built on accountability, engagement, inclusion, and continuous improvement.
• Provide strategic oversight of employee and labor relations across union and non-union environments.
• Partner with leaders to improve workforce stability, retention, engagement, leadership effectiveness, and the employee experience.

Analytics, Transformation & Leadership

• Leverage workforce analytics to improve staffing, retention, productivity, talent decisions, and operational outcomes.
• Establish key workforce metrics, executive reporting, and governance routines that support timely decisions and accountability.
• Optimize HR processes, systems, and service delivery to support scale, consistency, and field adoption.
• Partner with Operations, Sales, Solutions, Finance, and Commercial leadership on growth, client retention, and new business opportunities.
• Build and lead a high-performing HR organization with the capabilities required to support Support Services growth.

Required Qualifications

• Bachelor's degree in Human Resources, Business, or a related field; advanced degree preferred.
• 15+ years of progressive HR leadership experience in complex, multi-site environments.
• Experience supporting 24/7 operations, mission-critical environments, facilities management, technical services, engineering operations, construction, manufacturing, healthcare, or comparable industries.
• Strong experience across talent, organizational development, employee relations, labor relations, workforce planning, and organizational design.
• Experience supporting technical and frontline workforces in competitive labor markets.
• Strong business acumen and demonstrated ability to connect people strategy to operational and financial outcomes.
• Proven ability to influence executives and lead effectively in a matrixed organization.
• Exceptional communication, leadership, and stakeholder-management skills.
• Willingness and ability to travel as needed.

Preferred Experience

• Experience in data centers, critical environments, integrated facilities management, advanced manufacturing, semiconductor, cleanroom, life sciences, healthcare facilities, construction, commissioning, capital projects, infrastructure, utilities, hard services, or engineering operations.
• Experience supporting hyperscale, colocation, or enterprise data center environments.
• Experience with rapid growth, new site launches, mobilizations, acquisitions, or geographic expansion.
• Experience with workforce analytics, HR technology, and data-driven talent strategies.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Associates At Corporate Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/