Vice President Growth Operations & Enablement

Holon Health

Virginia

Remote

USD 150,000 - 185,000

Full time

2 days ago
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Benefits offered by this job

Unlimited PTO
Remote-first culture
Health, dental and vision benefits
401(k) with company match

Job summary

Holon Health is a healthcare startup reimagining care for justice-involved individuals living with SUD. We seek a VP of Growth Operations & Enablement to optimize performance across Sales, Business Development, and Account Management, building processes, training, compliance, and analytics to drive scalable growth.

As we expand from 7 to 32 states by 2027, you will lead enablement for new state launches, manage referral channels, and partner with leadership on strategic initiatives, while

Qualifications

  • 5+ years in Growth Operations, Revenue Operations, Sales Operations, Enablement, or a related function.
  • Experience supporting a multi-functional commercial organization spanning Sales, Business Development, and Account Management.
  • Hands-on ownership of a CRM, including governance, forecasting discipline, and data quality standards.
  • Proven success building training, compliance, performance management, and operational excellence programs.
  • Strong analytical, reporting, process improvement, and organizational development capabilities.

Responsibilities

  • Referral channel leadership and scaling across markets with processes and tracking systems for enrollment.
  • Develop and implement onboarding, training, compliance, and professional development programs for commercial teams.
  • Create and maintain sales enablement resources: playbooks, SOPs, compliance guidance, and document library.
  • Coordinate enablement content updates across departments to align with strategy, products, services, and regulatory needs.
  • Establish KPI dashboards, scorecards, and executive reporting for Sales and Account Management.

Skills

Growth Operations
Revenue Operations
Sales Operations
Enablement
CRM governance

Education

Bachelor's degree in business or related field

Tools

HubSpot CRM

Job description

Be Part of Something Radically Different

At Holon Health, we don't do "business as usual." We are a healthcare startup reimagining what it means to care, for our clients and our people. We provide whole-person care to justice-involved individuals living with Substance Use Disorder (SUD), and we do it with deep compassion, community wisdom, and an unshakable belief in second chances.

Our approach integrates medical, behavioral, and social care. We prioritize prevention and recovery. We treat clients like people, not checkboxes. And we know our team can only care for others if they're cared for themselves, which is why we lead with flexibility, trust, and a culture built on well-being, inclusion, and respect.

Position Summary

The Vice President of Growth Operations & Enablement is responsible for optimizing the performance, productivity, and scalability of Holon's Sales, Business Development, and Account Management functions. This leader develops the processes, training programs, compliance education, performance analytics, and operational infrastructure that drive accountability, improve execution, ensure regulatory adherence, and support sustainable growth.

Holon Health is expanding from 7 to 32 states by July 2027. In year one, a defining priority is making sure the Growth organization has the operational infrastructure, enablement readiness, and referral channel relationships to execute each state launch on time.

This role reports directly to the Chief Growth Officer and serves on the Growth leadership team. It is fully remote with some travel required.

Key Responsibilities
  • Referral channel leadership. Support Holon's referral pipeline strategy and execution across all active markets. By building and managing the processes, and tracking systems that drive consistent client enrollment and scale across every state Holon operates.
  • Lead the development and implementation of onboarding, training, compliance, and professional development programs for commercial teams.
  • Develop, maintain, and continuously improve sales enablement resources, including playbooks, training materials, SOPs, compliance guidance, and the sales enablement document library.
  • Coordinate updates to enablement content across departments to ensure alignment with organizational strategy, products, services, regulatory requirements, and market needs.
  • Establish and manage KPI dashboards, scorecards, and executive reporting for Sales and Account Management teams.
  • Analyze team, channel, referral source, and market performance to identify growth opportunities and performance gaps.
  • Drive CRM governance, forecasting, data quality, and commercial analytics in HubSpot.
  • Partner with leadership on strategic initiatives, process improvement, growth planning, and commercial compliance initiatives.
  • Ensure every new state launch has an enablement plan and a referral channel plan in place before go-live.
Requirements
  • 5+ years in Growth Operations, Revenue Operations, Sales Operations, Enablement, or a related function.
  • Experience supporting a multi-functional commercial organization spanning Sales, Business Development, and Account Management.
  • Hands-on ownership of a CRM, including governance, forecasting discipline, and data quality standards.
  • Proven success building training, compliance, performance management, and operational excellence programs.
  • Strong analytical, reporting, process improvement, and organizational development capabilities.
  • Ability to influence cross-functional teams and drive execution through data, accountability, and continuous improvement.
  • Experience supporting remote, geographically distributed teams.
  • Bachelor's degree in business, healthcare administration, or a related field, or equivalent professional experience.
Preferred
  • Experience in substance use disorder treatment, behavioral health, Medicaid or managed care, justice-involved populations, or community-based services.
  • Experience scaling a commercial function through multi-state expansion or in an early-stage startup environment.
  • Direct experience implementing HubSpot CRM.
Measures of Success
  • Commercial productivity improves and new Growth team members reach full productivity faster.
  • Compliance training is completed, documented, and applied in daily work.
  • KPI dashboards and scorecards are used consistently to support accountability.
  • Forecasting accuracy improves and CRM data is reliable enough to drive decisions.
  • Referral channel relationships are active and producing consistent client enrollment across all state markets.
  • Each new state launch has a referral channel and enablement plan in place before go-live.
  • Enablement content stays current with regulatory requirements and market changes.
  • Systems and processes scale with the organization rather than requiring rebuild.
The Holon Way
  • Base salary of $150k-$185k/year plus Annual Leadership Bonus
  • Unlimited PTO (we mean it)
  • Flexible schedules that work with your life
  • Remote-first culture with connection baked in
  • Full suite of benefits, including health, dental, vision, life, and disability
  • 401(k) with company match
  • Space for self-care, because you can't pour from an empty cup
  • Room to grow in a high-impact, mission-driven startup
  • A team that celebrates wins, learns from losses, and has your back
Our Commitment to DE&I

Diversity, equity, and inclusion aren't buzzwords here, they're the foundation. We embrace the full spectrum of human experience and are proud to be an equal opportunity employer. If you're passionate about our mission but don't meet every qualification, we still encourage you to apply.

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