Vice President - Global Screening Operations Audits & Exams

JPMorgan Chase & Co.; Newark (DE); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. in Newark, DE, seeks a Vice President for Global Screening Operations Audits & Exams to lead day-to-day internal audits and regulatory examinations, coordinating with cross-functional teams to ensure timely, evidence-based responses.

You will serve as a governance lead across Compliance, Risk, Legal, Technology and Operations, managing RFIs and DDQs, driving playbooks and readiness for future audits while upholding integrity and confidentiality.

Qualifications

• Master’s degree or equivalent required.
• Professional certifications in Audits/Control Management preferred.
• 6+ years in audit, regulatory exam management, compliance/risk, or related control function in financial services.
• Strong knowledge of risk and control frameworks and ability to manage multiple audits/exams.
• Excellent written and verbal communication for senior audiences.
• Strong project/program management with planning and governance experience.
• Ability to escalate risk and influence without authority across global teams.
• Experience with regulators and audit responses in a fast-paced environment.

Responsibilities

• Coordinate end-to-end execution of internal audits, regulatory examinations, DDQs and RFIs with the Audit Coordinators.
• Serve as primary contact for auditors/examiners and stakeholders with clear timelines and escalation.
• Ensure responses are evidence-based and aligned to policies and control design.
• Facilitate engagements across various teams (Transaction Screening, Data Quality, Technology, Governance).
• Manage document and data requests across intake, triage, assignment, tracking and ownership.
• Oversee FDIs, RFIs and Follow-Up Requests with timely closure and executive approvals.

Skills

Audit management

Regulatory examinations

Compliance risk management

Communication

Project governance

Data governance

Stakeholder management

Education

Master’s degree or equivalent

Job description

Join us at Chase and make a real impact every day for your customers, your community, and yourself. Build your career on our strong foundation and help shape what’s next—for you and for us. We value creativity, growth, and collaboration, offering opportunities to advance your skills and career. Be part of a team that transforms data into decisions and solutions for a global leader in financial services.

As a Vice President – Global Screening Operations Audits & Exams within JPMorgan Chase, you will lead day-to-day management of internal audits and regulatory examinations, ensuring timely, accurate, and well-controlled responses. You will serve as a central Control point and Governance Lead across Compliance, Risk, Legal, Technology, Operations, and business stakeholders, driving the RFI process, regulatory and audit engagement management, improving Audit/Exam governance processes, and strengthening readiness for future Audits/exams

Job Responsibilities

• Coordinate end-to-end execution of internal audits, regulatory examinations, due diligence questionnaires (DDQs), and regulatory information requests with the Audit Coordinators including planning, information requests, walkthroughs, testing support, and deliverables.
• Serve as a primary point of contact for auditors/examiners and internal stakeholders; maintain clear communication, expectations, timelines, and escalation management across global stakeholders.
• Ensure responses are consistent, evidence-based, and Service Owners have confirmed alignment to policies/procedures and control design/operation.
• Facilitate engagements across Transaction Screening, Client List Screening, Data Quality, Technology, Governance, Product, and Transformation teams
• Manage document and data requests, including intake, triage, assignment, tracking, escalation, and ownership identification for all audit and regulatory requests.
• Oversee First Day Letters (FDLs), Requests for Information (RFIs), and Follow-Up Requests (FURs), ensuring timely completion and adherence to strict regulatory deadlines and review written responses and supporting evidence for completeness, accuracy, clarity, and consistency; challenge gaps and drive closure.
• Maintain auditable records of submissions, decisions, approvals, evidence repositories, variances, and regulatory correspondence and ensure all submissions receive appropriate executive and operational approvals prior to regulator or auditor submission.
• Communicate Audit and Exam observations, findings, and remediation requirements to Service Owners and OCM partners. Share all supporting evidence and documentation provided during audits/exams to Service Owners and OCM for review and remediation planning and track outstanding findings, open actions, and follow-up requests through closure and management escalation when necessary.
• Identify themes and systemic risks across audits/exams; recommend control enhancements and process improvements and improve exam readiness through playbooks, standardized response templates, evidence inventories, training, and regulatory preparedness initiatives.
• Enhance the operating model by improving governance, documentation standards, metrics, and audit/exam tracking capabilities. and drive continuous improvement initiatives to support evolving regulatory expectations and examination requirements across global jurisdictions.
• Partner with Operations, Compliance, Controls, Legal, Technology, CORE, Audit, and Regulatory Affairs teams to ensure consistent treatment of regulatory and audit matters and also coordinate cross functional responses.

Required qualifications, capabilities and skills

• Master’s Degree or equivalent experience.
• Professional certifications in Audits/Control Management
• 6 plus yearsof experience in audit, regulatory exam management, compliance/risk management, Financial Crimes, AML/Sanctions Operations, or a closely related control function within financial services.
• Strong knowledge of risk and control frameworks (e.g., three lines of defense concepts, control design vs. operating effectiveness) and proven ability to manage multiple concurrent audits/exams, regulatory engagements and deadlines with high attention to detail.
• Excellent written and verbal communication skills, including producing clear narratives for senior audiences.
• Strong project/program management skills (planning, tracking, Status reporting, Stakeholder alignment, RFI governance and Executive reporting.
• Sound judgment and ability to appropriately escalated risk.
• Structured problem-solving and ability to synthesize complex information into actionable insights with the ability to influence without authority and drive accountability across functions and Global Stakeholders.
• Experience managing large-scale regulatory requests, examination deliverables, executive approvals, and evidence governance processes with a high integrity, confidentiality, and professionalism when handling sensitive information.
• Comfort operating in a fast-paced, highly regulated environment and experience interacting directly with banking regulators and/or leading exam responses.