Vice President Global Sales - Hardware Business

Crane Payment Innovations; Mount Prospect (IL); On-site; USD 290,000 - 310,000; Full time

Benefits offered by this job

Salary: $290,000-$310,000

Flexible work environments

Defined career growth plans

Generous paid time off

Opportunities to travel and work globally

Job summary

A leading hardware company is seeking a Vice President of Global Sales to drive strategy across four key markets: retail, gaming, financial institutions, and kiosk. The role focuses on ensuring exceptional customer support and leading a high-performing global sales organization. The ideal candidate has over 10 years in senior sales leadership, expertise in pricing strategy, and the ability to negotiate large contracts. This position offers a competitive salary and flexible work environment.

Qualifications

• 10+ years of senior sales leadership experience in hardware or technology.
• Experience managing global markets and large-scale customer relationships.
• Expertise in pricing strategy and sales operations.

Responsibilities

• Develop and execute global sales strategies for revenue growth.
• Oversee global customer support operations to ensure satisfaction.
• Build, mentor, and lead a high-performing sales organization.

Skills

Sales leadership

Contract negotiation

Strategic thinking

Customer support leadership

Job description

Vice President Global Sales - Hardware Business

Overview

The Vice President of Global Sales – Hardware Business is a critical executive leadership role responsible for driving global sales strategy and execution across CPI’s four core markets: retail, gaming, financial institutions, and kiosk. This leader will also oversee customer support functions, ensuring seamless customer experience from pre-sale through post-sale service.

Key Responsibilities

• Develop and execute global sales strategies to drive revenue growth and market share across all four core verticals.
• Develop value selling strategies and execute pricing strategy to ensure CPI value is consistently translated into profitability.
• Lead strategic contract negotiations to position CPI Hardware as a critical value-added business partner with key customers.
• Align sales initiatives with strategic marketing, product development and operations to deliver cohesive market solutions.
• Identify and pursue new market opportunities and partnerships aligned with business strategies.

Customer Support Leadership

• Oversee global customer support operations to ensure exceptional customer onboarding, delivery and satisfaction.
• Implement scalable support models and tools to enhance responsiveness and efficiency.
• Foster a customer-centric culture across all touchpoints.

Team & Organizational Leadership

• Build, mentor, and lead a high-performing global sales and support organization.
• Establish KPIs and performance metrics to drive accountability and results.
• Promote a culture of collaboration, accountability, and continuous improvement.

Qualifications

• 10+ years of senior sales leadership experience in hardware, technology, or related industries.
• Demonstrated success managing global markets and large-scale customer relationships.
• Expertise in pricing strategy, large contract negotiation, and sales operations.
• Strong leadership, communication, and strategic thinking skills.
• Experience leading customer support organizations is a strong plus.

What We’re Offering

• Salary: $290,000-$310,000
• Flexible work environments
• Defined career growth plans with opportunities to go outside of your “comfort zone”
• Team Building activities that support innovation
• Generous paid time off, including sick and holiday
• Community involvement and volunteering events
• Opportunities to travel and work at our global sites

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.