Software Development Manager

Crane Payment Innovations Inc.; Malvern (Chester County); On-site; USD 140,000 - 200,000; Full time

Job summary

Crane Payment Innovations (CPI) in Malvern, PA, seeks a Manager, Software Development to lead a globally distributed software organization responsible for customer-facing apps, platforms, cloud services, and integration tools. You will shape engineering direction, governance, and delivery, ensuring secure, reliable, and scalable software.

You will oversee teams across the United States and Europe, translating business priorities into executable plans, managing budgets, and driving improvements

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or related discipline, or equivalent relevant experience.
• Typically 10+ years of professional software engineering experience with leadership responsibility.
• Proven ability to lead multiple software teams and develop engineering managers and individual contributors.
• Experience managing geographically distributed teams and collaborating across cultures, functions, and time zones.
• Proven delivery experience across commercial software products, platforms, or services through the full product lifecycle.
• Strong understanding of modern software architecture, development methodologies, secure engineering practices, DevOps, CI/CD, and software quality management.
• Ability to balance strategic goals, customer needs, technical risk, delivery commitments, and long-term organizational capability.
• Experience managing external development partners, contract resources, budgets, and workforce plans.
• Clear written and verbal communication, with the ability to influence technical and business stakeholders at all levels.

Responsibilities

• Lead multiple software engineering teams across regions, including employees and external resources.
• Translate business and product priorities into executable engineering plans and resource strategies.
• Balance new development, platform modernization, customer commitments, and sustaining engineering needs.
• Set software engineering direction, standards, governance, and quality expectations.
• Build leadership depth through recruiting, coaching, and succession planning.
• Drive continuous improvement in development practices, tooling, automation, and metrics.
• Partner with Product Management, Firmware, Systems, Test, Customer Support, and Operations.

Skills

Leadership

Distributed teams

Software development management

CI/CD

Security practices

Quality management

Budgeting

Stakeholder management

Education

Bachelor's degree in Computer Science or related field

Master's degree preferred

Tools

DevOps

CI/CD pipelines

DevOps tooling

Job description

Have you ever used a self-checkout, played the slots at a casino, grabbed a drink from a vending machine, or paid to park your car? If so, you may have done so with the aid of technology from Crane Payment Innovations (CPI).

We make technology that powers everyday transactions, helping keep the world of payments moving through payment validation devices and business management software.

Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices and 43 service branches.

What You’ll Be Doing

As Manager, Software Development, you will lead a globally distributed software development organization responsible for customer-facing applications, software platforms, cloud services, integration capabilities, and the infrastructure that enables effective software engineering.

You will combine people leadership, technology direction, and delivery accountability. You will build organizational capability, establish clear priorities, and create an environment in which teams deliver secure, reliable, maintainable, and commercially valuable software.

The Manager, Software Development will have a direct impact on the Engineering organization, responsible for:

• Leading multiple software engineering teams across the United States and Germany, including employees and external development resources.
• Translating business and product priorities into executable engineering plans, resource strategies, and predictable delivery commitments.
• Balancing new product development, platform modernization, customer commitments, and sustaining engineering needs.
• Setting clear software engineering direction, standards, governance, and expectations for quality, security, reliability, scalability, and lifecycle support.
• Building leadership depth through recruiting, coaching, performance management, career development, and succession planning.
• Driving continuous improvement in development practices, tools, automation, engineering metrics, and team effectiveness.
• Partnering with Product Management, Firmware Engineering, Systems Engineering, Test and Validation, Customer Support, Operations, and other stakeholders.
• Managing workforce plans, external partners, engineering budgets, delivery risks, dependencies, and resource constraints.
• Representing Software Development in leadership reviews, strategic planning, customer discussions, and cross-functional decision-making forums.
• Serving as the senior technical point of contact for major external customers on software integrations, guiding adoption of CPI APIs, SDKs, and integration tools, resolving complex integration issues, and making sure customer commitments are delivered.

Who We’re Looking For

You will bring significant experience leading commercial software engineering organizations, with well-demonstrated success managing multiple distributed teams and delivering complex software products through the full development lifecycle.

Qualifications And Requirements

• Bachelor's degree in Computer Science , Software Engineering, Computer Engineering, or a related discipline, or equivalent relevant experience.
• Typically 10 or more years of professional software engineering experience, including substantial leadership responsibility.
• Demonstrated success leading multiple software teams and developing engineering managers, technical leaders, and individual contributors.
• Experience managing geographically distributed teams and collaborating across cultures, functions, and time zones.
• Proven delivery experience across commercial software products, platforms, or services throughout the product lifecycle.
• Strong understanding of modern software architecture, development methodologies, secure engineering practices, DevOps, CI/CD, and software quality management.
• Ability to balance strategic goals, customer needs, technical risk, delivery commitments, and long-term organizational capability.
• Experience managing external development partners, contract resources, budgets, and workforce plans.
• Clear written and verbal communication, with the ability to influence technical and business stakeholders at all levels.

Preferred Experience

• Leadership experience with enterprise applications, cloud-based or SaaS offerings, connected products, integration platforms, or distributed systems.
• Experience supporting both cloud-based and customer-hosted software solutions.
• Experience leading technology modernization, organizational transformation, or engineering process improvement.
• Experience in industrial technology, payments, retail systems, gaming technology, financial services technology, or another regulated or mission-critical environment.
• Master's degree in a relevant technical or business discipline.

PERSONAL ATTRIBUTES

• Strategic Thinker: You connect business objectives to technology direction, organizational capability, and practical execution plans.
• People Developer: You coach with clarity, build leadership depth, and create opportunities for individuals and teams to grow.
• Action Oriented: You establish priorities, make timely decisions, and maintain momentum while managing risk responsibly.
• Collaborative Leader: You build trust across geographic and functional boundaries and create alignment around shared outcomes.
• Customer Focused: You keep customer value, quality, reliability, and long-term product success central to engineering decisions.

CPI is part of Crane NXT

Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

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