Vice President, Fraud & Global Security Strategy

Navy Federal Credit Union; Winchester (VA); Hybrid; USD 200,000 - 320,000; Full time

Job summary

Navy Federal Credit Union in Vienna/Winchester area seeks a transformative leader to drive the Security Division's strategy, aligning with enterprise goals and leveraging data-driven insights to reduce fraud and protect members.

You will oversee cross-functional initiatives, partner with the Member Strategy Office and other divisions, and lead a team in analytics, finance planning, and risk management to elevate security operations and member experience.

Qualifications

• Extensive experience leading a corporate level operation in financial services.
• Proven ability to develop strategic division roadmaps.
• Strong thought leadership on technology and data.
• MBA or related advanced degree required.

Responsibilities

• Lead division strategy development and integration, including financial planning.
• Advise SVP Security and executive leadership.
• Develop and track division OKRs across enterprise.
• Drive data-driven insights to inform performance.
• Oversee training programs for fraud and global security staff.
• Partner with MSO and other departments for cross-functional strategies.

Skills

Strategic leadership

Financial planning

Stakeholder comms

OKRs

Data analytics

Security & fraud knowledge

Education

MBA / Finance or related

Job description

Overview

To lead, coordinate and align the Security Division strategy in concert with enterprise efforts including the delivery of forward-looking, holistic analyses of fraud and scam impacts on members and financials. Develop strategic division level roadmaps that enable operational excellence and support collaboration across the enterprise with a focus on developing data-driven insights to better understand the drivers of Fraud and Global Security's business performance. Provide thought leadership around new technologies that can advance the division's analytical and operational capabilities. Direct report to the SVP Security.

Responsibilities

• Assume responsibility/accountability for the leadership and management of the division's strategy development and integration, financial planning, training, and business analytics functions
• Provide leadership and direction for the strategy division while serving as a trusted advisor to the SVP Security Division, as well as executive and departmental leadership
• Build, track and refine division Objectives and Key Results (OKRs); coordinate the measurement of shared OKRs with executive leadership across the enterprise
• Create and execute a future-focused strategic plan to better prepare and protect our members and employees in coordination with executive leadership in the Member Strategy Office, ETS, and Channel departments
• Lead Security's integration efforts with the Member Strategy Office; drive horizontal strategies within Security that support MSO's key segment strategies
• Drive transformative changes that advance the division's ability to serve our members and employees; define the art of the possible by leveraging technology, innovation, and data to reimagine the way we think, interact, and serve
• Oversee member/employee experience efforts in Security by examining journeys across products and services to identify opportunities to streamline processes, create efficiencies and provide a consistent and seamless experience
• Develop and lead Security's business analytics and insights group; partner with Fraud Analytics to
  leverage data to enhance senior executive leadership's understanding of business performance across a variety of product and demographic lenses to inform strategic development
• Drive insights to develop process and technology innovation with key business partners and improve financial performance, member service and key business decisions
• Create a holistic view of Security's operational and financial performance by establishing key performance metrics that will serve as the single point of truth, and proactively use data driven analysis to help the department achieve its strategic goals
• Lead the business unit finance department for the Security Division; responsible for financial planning and analysis to include Annual Financial Plan and quarterly forecast and workforce management; serve as a key strategic partner to the Finance organization to provide a deeper understanding and alignment between the business unit and the Finance team
• Oversee training programs for all fraud and global security staff
• Establish credibility throughout Navy Federal, and with executive peers, as an effective spokesperson for area of responsibility, and developer of solutions for business challenges
• Perform supervisory and managerial responsibilities:
  • Set direction to ensure goals and objectives align with corporate, division and regional strategy
  • Select management and other key personnel; oversee talent development and succession planning
  • Collaborate with executive colleagues to develop and execute corporate initiatives and strategy
  • Oversee the preparation and execution of organization's Annual Financial Plan and budget
  • Manage merit pay in accordance with specified objectives and guidelines
• Perform other duties as assigned

Qualifications

• Significant experience in leading, planning, organizing, directing, and controlling a corporate level business operation, preferably for a large financial services organization
• Significant experience leading, shaping, and developing innovative solutions while managing business risks
• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Knowledge of financial crime detection or prevention strategies and security systems and related technologies/applications
• Advanced skill in building strategic and execution-focused plans and alliances with partner leadership
• Ability to productively communicate to stakeholders, team members, and leaders
• Advanced skill influencing and guiding strategic thinking
• Previous project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partner team members
• Strong verbal, written and interpersonal communication skills
• Strong problem solving and negotiation skills
• Master's degree in Business Administration (MBA), Finance, or related field, or the equivalent combination of education, training, and experience
  

Desired Qualifications

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

Hours:

• Monday - Friday, 8:00AM - 4:30PM Hybrid

Locations:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Dr. Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity:

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations:

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Bank Secrecy Act:

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.