Principal Wellness Program Manager

Navy Federal Credit Union; Pensacola (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Navy Federal Credit Union is seeking a senior leader to drive enterprise wellness strategy, development, execution and evaluation across the organization. You will partner with leaders across functions, navigate ambiguity and mentor staff while advancing key wellness initiatives with an emphasis on data-driven decisions.

The role requires strong stakeholder management, expert knowledge of wellness programs and behavior change, and collaboration with executive leadership to align wellness with

Qualifications

• Minimum of 10 years of experience.
• Subject matter expert within wellness with ability to influence executive decisions.
• Experience overseeing the design, implementation and evaluation of high-impact wellness programs.
• Expert knowledge of corporate wellness programs and initiatives.
• Expert knowledge of behavior change theory and its application to diverse populations.
• Specialized skill in collecting and analyzing data to evaluate program effectiveness.
• Experience working with all levels of staff, management and vendors.
• Ability to mentor junior and developing staff.

Responsibilities

• Lead the development and management of strategic wellness programs including health promotion and engagement.
• Monitor and analyze wellness program data; track industry trends and best practices.
• Oversee vendor selection, contract development and budget for the division.
• Evaluate delivery, customer service satisfaction and vendor effectiveness.
• Provide guidance to business unit leaders to create custom wellness programs.
• Collaborate with senior leadership to integrate wellness into organizational strategy.
• Oversee annual wellness communications plan and draft communications materials.
• Maintain relationships with team members, management and vendors to ensure quality.
• Lead inter-departmental teams to influence and integrate wellness programming.
• Develop strategic plans and goals for the division using data and insights.
• Mentor junior and developing staff.

Skills

Leadership

Stakeholder management

Data analysis

Wellness program design

Vendor management

Communication skills

Mentoring staff

Project management

Interdepartmental collaboration

Education

Bachelor's degree in health promotion or related field

Master's degree preferred

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

To lead the strategy, development, execution and evaluation of key enterprise wellness programs and initiatives. Partners with leaders across the organization, coordinates work across multiple functions and drives alignment among diverse stakeholders to advance organizational goals. Uses data, insights and outcomes to inform decisions, shape recommendations and continuously improve programs. Works independently to navigate ambiguity. Solves highly complex business challenges with significant operational impact. Provides strategic support across the Wellness portfolio, mentors and develops team members, and serves as a trusted advisor and recognized expert in the wellness field. Experience with Financial Wellness a plus.

Responsibilities

• Lead the development and management of strategic wellness programs to include health promotion, engagement, behavior change and other related programs.
• Proactively monitor and analyze wellness program data; track industry trends and best practices to ensure wellness programs remain competitive; present conclusions and recommendations to improve program effectiveness.
• Lead the selection and management of vendors to include contract development and implementation; oversee contract quality assurance and budget for the division.
• Evaluate delivery, customer service satisfaction and effectiveness of division vendors; ensure vendor integration with other benefits vendors.
• Provide guidance and consult with business unit leaders to create and develop custom wellness programs, resources and training that will support the business unit needs and company objectives.
• Collaborate with and advise senior leadership to integrate wellness into organizational strategy, policies, and practices.
• Oversee annual wellness communications plan; coordinate with Internal Communications to develop and draft communications and other written materials to support the corporate wellness strategy.
• Partner, advise, and maintain relationships with team members, management, to include executive or senior leadership, key stakeholders, and vendors to ensure service and quality of wellness programs meet and/or exceed expectations.
• As subject matter expert, collaborate with and lead inter-departmental teams to influence, develop and integrate wellness programming and policies, including making recommendations that tie in with broader enterprise strategy.
• Lead development of strategic plans, tactics and goals for the division using data-driven and qualitative insights to include broader strategic considerations.
• Mentor junior and developing staff.

Qualifications

• Minimum of 10 years of experience
• Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
• Proven leadership and stakeholder management skills with the ability to influence executive decisions
• Significant experience overseeing the design, implementation, and evaluation of high-impact wellness programs
• Expert knowledge of corporate wellness programs and initiatives
• Expert knowledge of behavior change theory and its application to diverse populations
• Specialized skill in collecting and analyzing data to evaluate program effectiveness
• Significant experience in working with all levels of staff, management, stakeholders, vendors
• Specialized skill to successfully influence, lead and/or guide others towards goals
• Significant experience managing and leading multiple priorities independently and/or in a team environment to achieve goals
• Specialized skill building relationships through rapport, trust, diplomacy and tact
• Expert ability to compile, organize and present information clearly and concisely
• Specialized skill exercising initiative and using good judgment to make sound decisions
• Expert verbal and written communication skills
• Expert organizational, planning and time management skills
• Ability to maintain confidentiality and demonstrate integrity
• Ability to mentor junior and developing staff.
• Bachelor's degree in health promotion or related field, or equivalent training, education, and experience

Desired Qualifications

• Master's degree in related field or the equivalent combination of training, education, and experience
• Certified Health Education Specialist or other health/wellness related certification

Additional Information

Hours

• Monday - Friday, 8:00AM - 4:30PM

Location

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602
• 9999 Willow Creek Road, San Diego, CA 92131

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams

Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.