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Fidelity Investments in Durham, NC is seeking an experienced Data Science leader to steer a team delivering AI-powered personalization and predictive solutions at scale. You will partner with product, engineering, design, and business leaders to translate opportunities into measurable customer and business outcomes.
Reporting to the AI/ML executive, you will shape the AI strategy, advance governance, and drive development from experimentation to deployment using GenAI, LLMs, and advanced
Fidelity Workplace Investing is seeking an experienced Data Science leader to lead a team focused on powering intelligent, personalized digital experiences for our customers. This role will partner closely with product, engineering, design, and business leaders to identify high-value opportunities and deliver AI-powered solutions that drive meaningful customer and business outcomes. As team leader, you will be responsible for advancing our AI strategy in this area, developing and implementing best practices, delivering machine learning and generative AI capabilities, and enabling the responsible adoption of emerging AI technologies. You will lead a highly skilled team of data scientists through the full AI lifecycle—from experimentation and model development to deployment, monitoring, governance, and continuous optimization. The ideal candidate combines deep technical expertise with strong business acumen and has experience delivering AI solutions at scale. This includes personalization, predictive modeling, recommendation systems, large language models (LLMs), agentic AI systems, and responsible AI practices. You will consult with business leaders to help ideate and shape the next generation of Fidelity's personalized experiences.
AI is transforming how customers engage with their financial future. Your team will shape and scale the intelligent experiences that power Workplace Investing's digital platforms, combining machine learning, generative AI, and personalization capabilities to deliver timely, relevant guidance at moments that matter most. Through these innovations, you will help millions of participants build confidence, improve financial well-being, and achieve better retirement outcomes.
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Category: Data Analytics and Insights
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
For information about working at Fidelity, visit FidelityCareers.com.
Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.
To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2. For roles based in Ireland: Contact AccommodationsIreland@fmr.com. For roles based in Germany: Contact Accommodationsgermany@fmr.com.
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