Director, Commerce

Adelphi Group; Atlanta (GA); Hybrid; USD 160,000 - 190,000; Full time

Job summary

Flywheel is seeking a senior commerce leader to join the Directors team. You will drive client relationships, growth, and development across media and retail, while guiding teams and collaborating with executive stakeholders.

The role requires 8+ years in eCommerce, a strong fundamentals of commerce, and proven leadership, mentoring and coaching skills. This is a hybrid position with in-office days required in Atlanta, GA region.

Qualifications

• 8+ years of eCommerce experience across Digital Commerce retailers & intermediaries.
• Expert in fundamentals of Commerce (search, display, video, content, promotion, etc.).
• Proven track record prioritizing in a fast-paced environment with competing priorities.
• Team player with a genuine desire to contribute to Flywheel's success.
• Team management experience with leadership, mentoring and coaching skills.
• Strong business acumen, problem solving & analytical skills.
• Excellent communication and organizational skills.
• Results driven with strong customer focus.
• Experience presenting and influencing at Executive level.
• Ability to adapt to changing environments; bias for action; proactive and curious.

Responsibilities

• Build and maintain strong client executive relationships to foster long term partnerships and drive incremental value.
• Oversee multiple client teams ensuring strong performance against goals and resolving issues.
• Identify opportunities to grow revenue with existing clients aligned with their growth objectives.
• Jointly oversee and implement the strategy of Flywheel Digital for scalable growth.
• Act as a brand ambassador for Flywheel internally and externally through business development and events.
• Ensure the team has training, resources and ongoing professional development.
• Maintain team morale and motivation in a hybrid work environment.
• Seek ways to improve operating efficiency while balancing workload and quality.
• Contribute to hiring, team structuring and account resourcing decisions; travel as needed.

Skills

eCommerce experience

Executive communication

Leadership

Mentoring & coaching

Analytical skills

Problem solving

Customer focus

Adaptability

Job description

Agency:

Flywheel

Job Function:

Consulting

Job Subfunction:

Business and Change Consulting

Job Description:

About Flywheel

Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We are looking for a leader to join our Directors team, who will focus on team development and support; client retention and growth; and development of Flywheel’s further expansion as the leading Digital Commerce Solution. This role requires proven Commerce experience (Media and Retail, though we appreciate and anticipate you might have a strength in one vs the other), strong people management and leadership skills, and a passion for working with clients at executive levels, from business acquisition through to ongoing growth and development.

This role will work alongside the current Commerce Leadership team across all media and retail functions, and must be filled by someone who is self‑motivated, collaborative and results oriented, working under expectations set by executive management. The goal for this role is to help grow our client’s business across all media opportunities, retain clients and assist in developing our internal team.

What You Will Do:

• Build and maintain strong client executive relationships to foster long term partnerships, and prospect referrals, while identifying ways to drive incremental value to clients and fostering an environment for candid partnership feedback

• Oversee multiple client teams providing guidance in ensuring strong performance against client goals and identifying and resolving any client issues

• Identify opportunities to grow revenue with existing clients, that are consistent with client growth objectives and in their best interests

• Jointly oversee and implement the strategy of Flywheel Digital considering how best to scale in an effective and efficient way.

• Act as a brand ambassador for Flywheel both internally by sharing market insight, trainings, etc. and externally through participating in business development, conferences, webinars, share groups and more

• Ensure team has the training, resources and ongoing professional development they need to succeed personally and professionally as they deliver value to our clients everyday

• Maintain team morale and motivation as we operate in a hybrid work environment

• Constantly seek ways to improve team’s operating efficiency, optimizing time spent vs. quality of delivery, while maintaining work/life balance across the team

• Contribute to all hiring, team structuring, and account resourcing decisions in the team

• Travel required, based on client needs

Who You Are:

• 8+ years of eCommerce experience across Digital Commerce retailers & intermediaries, or in a similar industry and role

• An expert in the fundamentals of Commerce (search, display, video, content, promotion, etc.)

• Proven track record prioritizing in a fast-paced environment with competing internal and external priorities

• Team player with a genuine desire to contribute to the overall success of Flywheel

• Team management experience, with demonstrated leadership, mentoring and coaching skills

• Strong business acumen, problem solving & analytical skills

• Excellent communication and organizational skills

• Results driven with strong customer focus

• Experience in presenting and influencing at Executive level

• Ability to quickly adapt to changing environments

• Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity to defeat barriers

• Proactive and independently motivated

• Intellectually curious and a quick learner__
  

$160,000 to $190,000 USD

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

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