Manager Commerce

Adelphi Group; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

Flywheel, an Omnicom agency, seeks a Manager, Commerce to join our Client Services team in New York. You will lead day-to-day client engagements, drive eCommerce strategy across retailers and intermediaries, and own the delivery of service and growth for our clients.

This hands-on role requires strong commercial acumen, expertise in paid search, and collaboration across internal teams. Expect to mentor juniors and partner with cross-functional teams to exceed client goals.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 4+ years of experience in digital commerce, retail media, or related fields.
• Experience in paid search and on Google, Bing, Amazon, Target, Walmart platforms.

Responsibilities

• Lead day-to-day commerce strategy and execution across retail and media channels.
• Develop and implement eCommerce strategies that drive sales, share, and profit.
• Lead regular client meetings, provide performance updates and actionable insights.
• Oversee and mentor junior team members to ensure quality of deliverables.
• Collaborate with cross-functional teams to identify opportunities and deliver integrated solutions.
• Manage and monitor key business metrics, campaign performance and budgets.
• Drive business growth by identifying and presenting new opportunities for clients.
• Stay current on industry developments and translate macro trends into recommendations.
• Contribute to internal best practices, training sessions, and new business initiatives.
• Occasional travel, as required.

Skills

Digital commerce

Retail media

Paid search

Excel

PowerPoint

Budget management

Client relationship management

Data-driven decision making

Communication skills

Mentoring junior team members

Tools

Google Ads

Google Analytics

Bing Ads

Amazon Advertising

Walmart Advertising

Job description

Agency:

Flywheel

Job Function:

Consulting

Job Subfunction:

Business and Change Consulting

Job Description:

The Opportunity

We’relooking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands‑on role that requires strong commercial acumen, digital commerceexpertise, and the ability to collaborate across internal teams and stakeholders.

What You Will Do:

• Leadday-to-day commerce strategy and execution across retail and media channels.
• Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Amazon, Walmart, Instacart, etc.).
• Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
• Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
• Collaborate with cross-functional teams toidentifyopportunities, resolve issues, and deliver integrated solutions for clients.
• Manage andmonitorkey business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
• Drive business growth for clients byidentifyingand presenting new opportunities, trends, and incremental value Flywheel can deliver.
• Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
• Contribute to internal best practice sharing, training sessions, and new business initiatives.
• Occasional travel, asrequired, based on client needs.

Who You Are:

• Bachelor’s Degree or equivalent experience.
• 4+ years of experience in digital commerce, retail media, or related fields, ideally with exposure to both retail and media sides of the business.
• Experience in paid search
• Strong experience in Google, Bing, Amazon, Target, Walmart platforms and other search partners
• Solid experience with Microsoft Excel, Word, and PowerPoint is required
• Experience working with budgets and managing campaign performance
• Proven ability to manage multiple client relationships and deliver strong business results in a fast‑paced environment.
• Experience leading or mentoring junior team members, with a collaborative and supportive approach.
• Strong business acumen, analytical ability, and comfort with data‑driven decision making (advanced Excel skills a plus).
• Excellent communication, presentation, and organizational skills.
• Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
• Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel’s growth and culture.
• A bias for action, ownership mentality, and comfort working with minimal supervision.
• Ability to translate complex data and trends into actionable recommendations for clients.

$75,000-$110,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

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