Vice President, Client Processing Manager I

BNY; Pittsburgh (Allegheny County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Join a leading global financial services company as a Vice President, Client Processing Manager I in Pittsburgh, PA. Lead a team in handling client accounts and transactions, while driving operational efficiencies. Enjoy a hybrid work schedule and competitive benefits.

Benefits

Competitive compensation

Generous paid leaves

Wellbeing programs

Qualifications

• 4-5 years of total work experience, with 0-1 years in management.

Responsibilities

• Supervise a small to medium-sized Client Processing team.
• Manage daily transactional workflow and allocate resources.
• Identify operational inefficiencies and implement improvements.

Education

Bachelor's degree

Job description

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Job Description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day, our 50,000+ employees bring their perspectives to create solutions that benefit businesses, communities, and individuals worldwide.

We are recognized as a top innovator and inclusive workplace, helping make money work for the world. We seek a Vice President, Client Processing Manager I to join our Corporate Trust Operations team in Pittsburgh, PA, on a Hybrid schedule.

Key Responsibilities

• Supervise a small to medium-sized Client Processing team handling client accounts, inquiries, transactions, and problem resolution.
• Manage daily transactional workflow and allocate resources accordingly.
• Identify operational inefficiencies and implement improvements.
• Oversee transaction accuracy and timeliness.
• Utilize MIS reporting for process monitoring.
• Provide product knowledge and technical support on complex issues.
• Act as initial escalation point for team issues.
• Participate in recruiting and staff development.
• Review and guide team members' work and performance.
• Contribute to departmental budgeting and planning.

Qualifications

• Bachelor's degree or equivalent experience.
• 4-5 years of total work experience, with 0-1 years in management.

Our Awards & Benefits

BNY offers competitive compensation, benefits, and wellbeing programs, emphasizing excellence and performance. We support your health, resilience, and financial goals, with generous paid leaves, including volunteer time. We are an Equal Employment Opportunity/Affirmative Action Employer, committed to diversity and inclusion.