Vice President, Client Growth

Ansira; United States; Remote; USD 180,000 - 320,000; Full time

Job summary

Ansira seeks a VP, Client Growth to lead client success and growth across a large portfolio, partnering with the Client Engagement team for delivery and expansion. The role requires strong leadership, deep know-how of channel partner and digital marketing in automotive and retail spaces, and a proven ability to drive revenue growth with both new logos and existing accounts.

You’ll guide cross-functional teams, craft compelling solutions, and manage forecasting, billing, and revenue recognition

Qualifications

• Bachelor’s or Advanced degree in Marketing or related field
• 8+ years in a senior role/client services leadership; Automotive experience, required
• Strong experience in managing and mentoring a team
• Digital transformation and digital platform (commerce, content, CXM, CDP, campaign, etc.) project experience both from a delivery and sales standpoint
• A thought leader, comfortable speaking from a position of knowledge with clients and industry leaders
• Experience in consultative selling and growing accounts
• Proven track record of developing client relationships at C-level
• Excellent client-facing and presentation skills.
• Strong impact storytelling is fundamental and critical in this role
• Solid organizational skills, multitasking and time management, coaching/mentoring direct reports
• Willingness to travel

Responsibilities

• Accountable for managing a client portfolio that delivers $10M+ annually
• Responsible for financial health and growth across a portfolio of accounts
• Achieves revenue and margin goals, leads forecasting, scoping/billing and revenue recognition discussions
• Identifies, pitches, and converts growth opportunities aligned with revenue goals
• Understands client business and its industry context and Ansira’s impact
• Leads cross-functional teams to identify, pitch, and win opportunities
• Develops and grows a high-performing team and mentors staff
• Oversees marketing proposals/storylines and external/internal storytelling
• Manages monthly billing and communicates variances; handles accounts receivable for past due accounts
• Supports CE team and escalates red flags with senior leadership when needed
• Travels as required to manage client relationships and opportunities

Skills

Leadership

Client relationships

Strategic thinking

Storytelling

Consultative selling

Presentation skills

Multi-tasking

Communication

Mentoring

Automotive industry knowledge

Education

Bachelor’s or advanced degree in Marketing or related field

Tools

CRM software

Job description

The VP, Client Growth is responsible for client success and growth across a large portfolio of clients. They are accountable for the overall partnership between Ansira and the clients in their portfolio, working closely with their Client Engagement team who is accountable for managing existing scopes, account planning and delivery. This person brings together the right team of agency solution leads and subject matter experts to drive profitable sales growth that expands our footprint and influences the client's strategy through knowledge, innovation and thought leadership. Key requirements for this role are strong leadership, subject matter expertise in channel partner and digital marketing, especially in the automotive and retail space. Demonstrated success in selling and growing client revenue – both in new logos and existing clients. In addition, there is a focus on creative problem solving and impact storytelling that identifies solutions to address client challenges, provides proactive communication, and elicits a passion for client success. The portfolio under management for this role includes consulting work, further emphasizing the need for storytelling and cause/effect selling expertise. Must be able to manage multiple clients across several client partnership teams.Duties & Responsibilities:Accountable for managing a client portfolio that delivers $10M+ annuallyResponsible for financial health and growth across a portfolio of accountsAchieves revenue and margin goals for a portfolio of accounts and able to lead forecasting, scoping/billing, and revenue recognition discussions with LTAccountable for identifying, pitching, and converting growth opportunities in consideration of revenue growth goalsStrong understanding of the client's business, their context within the industry and competitive position, and how Ansira’s work has an impactUnderstand the capabilities of all agency departments to effectively lead the Ansira team to identify, pitch, and convert sales opportunitiesEnsures the team working on their portfolio understands client goals to meet and exceed expectations and is a participant in internal and external ideation and brainstorming sessionsResponsible for the building, development, and professional growth of a high-performing teamEnsures cross-training and succession planning is woven into the team construct and approachExhibits an understanding of digital delivery across creative, strategy, and technology platforms. Leverages this knowledge to build and fit into a client’s digital transformation agendaThinks and leads strategically; Looks ahead, leads with a vision, and proactively takes appropriate action to drive solutions that accelerate your client's business forwardShares accountability with CE team for overall client satisfaction and client NPS scores across their portfolio of clientsSupports CE team in escalating red flags for current projects and ongoing work to Sr. Leadership and SMEs and developing the plan for resolution.Lead overall training and support of your team, helping them grow and mature in their ability to perform their job successfullyManages the gathering of information and helps define the storyline for marketing proposals and other decks presented internally and externallyManage monthly billing procedures; communicate any budget variances to clients and close any gaps. Manage accounts receivable process for past due accountsRequirements and Qualifications:Bachelor’s or Advanced degree in Marketing or related field8+ years in a senior role/client services leadership; Automotive experience, requiredStrong experience in managing and mentoring a teamDigital transformation and digital platform (commerce, content, CXM, CDP, campaign, etc.) project experience both from a delivery and sales standpointA thought leader, comfortable speaking from a position of knowledge with clients and industry leaders and delivering value to our clients beyond what’s scopedCommands an audience and has a presence when sellingEmbodies the Ansira values strongly: Customer Fanatic, Re-imaginer, Relentless Mover and Community ChampionProficient in consultative sellingExperience in both selling and delivering complex technical solutionsProven track record in developing client relationships at C-levelProven track record of growing accounts and developing new businessExcellent client-facing and presentation skills.Strong impact storytelling is fundamental and critical in this roleSolid organizational skills, including multitasking and time management, including ability to coach/mentor direct reportsFast-paced, multitasking, assertive, ability to switch gears quickly, adaptive nature required; solution-oriented and resolution-focusedAbility to interface with all levels of management, fellow team members, and all clients with a high degree of professionalism, strong written and verbal communication skillsTravel Required