Vice President, Client Enablement

BNY; Town of Florida (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

BNY is looking for a Vice President, Client Enablement to join their Wealth Services Platform team in Lake Mary, FL. This role involves managing client onboarding processes for Broker Dealers and Advisors. The candidate is required to have strong project management skills and extensive SQL proficiency.

The ideal candidate should have a Bachelor’s degree, 7-10 years of relevant experience, and a proven ability to handle complex client transitions while adhering to compliance standards.

Qualifications

• 7-10 years of total work experience.
• Experience in client-facing or project management roles.
• 3+ years of related experience preferred.

Responsibilities

• Ensures project delivery is in conformance with company methodologies.
• Conducts data cleaning, validation, testing, and mapping.
• Manages and resolves risks, issues, and dependencies.

Skills

Data Transformation through Microsoft SQL

Project management

Data analysis

Business requirements gathering

Client-facing experience

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

SQL

Job description

Overview

Job Description

We’re seeking a future team member for the role of Vice President, Client Enablement to join our Wealth Services Platform team. This role is located in Lake Mary, FL.

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker Dealers and Advisors to onboard their business to Pershing’s Custody and Managed Platform.

The Client Transition department consists of two primary roles – Account Manager and Specialist. This Vice President, Client Enablement role will be a "Specialist" within the Client Transition organization. For further explanation, our Account Managers ensure a seamless transition for new clients in compliance with legal and compliance regulations and follow a project management discipline to coordinate activities spanning many teams and topics. Our Specialists gather, clean, map, transform, reconcile, test, validate and manage the lifecycle of client demographic or positions and balance data from project initiation through to program closure. In this role, you will manage and resolve risks, issues, and dependencies. You will report exceptions and statuses to the required business teams, managers and clients. You will serve as a liaison between clients and internal technical groups to ensure delivery of projects on time, within budget, and to specification. You will provide advice to internal clients on the implications of business trends, issues, operating environment changes and firm or business unit strategy.

Responsibilities

• Ensures project delivery is in conformance with company methodologies and standards. Contributes to the achievement of area objectives.
• Data Transfer, Integration and Quality Analysis.
• Business and technology requirements gathering.
• Data analysis & consultation.
• Data Transformation through Microsoft SQL.
• Independently handle designated assignments.
• Scheduling and process prioritization.
• Organization and collaboration with internal and external stakeholders.
• Data cleaning, validation, testing, mapping and exception reporting.
• Risk assessment, documentation, communication, and escalation.
• Performs data normalization, constructs data diagrams, and provides data flow diagrams and documents processes.
• Performs macro-level analyses to identify trending issues across clients, products, integration or transition activities, etc.
• Leverage knowledge of industry regulations and compliance.
• No direct reports, but contribute to a highly collaborative team.
• Researches, develops and establishes methodologies, protocols and processes to facilitate or improve transition project management or the client onboarding/transition/conversion experience.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 7-10 years of total work experience.
• Project management certification is preferred.
• Experience in client-facing or project management roles.
• Data Transformation through Microsoft SQL or other tools strongly preferred.
• Experience in securities, financial services or client-facing or project management or business analysis roles preferred.
• Extensive knowledge of SQL and a strong understanding of relational databases preferred.
• 3+ years of related experience; preferred experience with technology or financial services industry is a plus.
• Experience with the Microsoft Office product suite.

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what it is all about. Join us and be part of something extraordinary.