Vice President, Clent Engagement (Market Access)

Lumanity; United States; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Medical insurance

401(k) plan with employer match

Paid time off

Flexible spending accounts

Health Savings Account

Employee Assistance Program

Disability coverage

Job summary

Lumanity is seeking a Vice President of Client Engagement in its Market Access division. The role leads client-facing campaigns, coordinating a large cross-functional team, and presenting strategic plans to senior management.

Excellent writing and communication skills are essential as you provide insights and recommendations to clients to drive growth and value. The position requires strategic leadership, strong client relations, and the ability to manage budgets and oversee new business

Qualifications

• Bachelor’s degree in marketing, communications, advertising or related field.
• Minimum 8–10 years of experience in a fast-paced agency environment.
• Demonstrated experience and success in leadership of cross-functional agency teams.
• Strong oral and written communication skills.
• Occasional travel may be required.

Responsibilities

• Provides leadership role for client and agency product teams.
• Strategic development and implementation of integrated marketing programs and aligns activities with strategy.
• Supervises creative development to meet high-quality standards and communicates across channels.
• Serves as primary interface with client directors and marketing teams.
• Leads and supervises activities between agency departments and reviews performance.
• Manages budgets, analyzes reports, and presents to client management.
• Pursues new business development and extends relationships with accounts.
• Mentors team members and ensures professional growth.

Skills

Leadership

Cross-functional teams

Communication

Organizational skills

Travel

Education

Bachelor's degree in marketing, communications, advertising or related field

Job description

Overview/About Lumanity

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life‑changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we are designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.

Responsibilities / Position Overview

We are seeking an idea‑generating, solutions‑oriented agency leader to serve as Vice President of Client Engagement within our Market Access division. In this management‑level, client‑facing role, the Vice President, Client Engagement operates at a senior level to plan, coordinate, and direct advertising campaigns for agency clients while identifying and addressing changes in the marketing environment.

We’re looking for an experienced marketing leader with market access experience who can lead a large cross‑functional team. This role requires someone who is an excellent communicator with strong writing skills and can effectively present strategic and tactical plans to senior management.

You should be able to utilize your experience and expertise to confidently provide insights and recommendations to clients.

Day to day responsibilities include:

• Provides leadership role for client and agency product teams
• Responsible for the strategic development and implementation of integrated marketing programs and ensures that all professional activities are in line with the agreed‑upon strategic direction
• Supervises creative development to ensure it adheres to the highest quality standards and communicates against strategy and objective across all communication channels
• Serves as primary team interface with client product directors and directors of marketing strategy, liaising with client on brand and business issues
• Leads and supervises all activities between agency departments on the team
• Reviews monthly and quarterly financial tracking reports with Operations lead and presents reports to client brand management
• Formulates plans to extend business with established accounts
• Supervises and participates in new‑business development
• Supervises account team members and monitors their performance both with client counterparts and internally with other creative and operational departments. Distributes projects and reviews their progress continually to ensure professional growth is attained.
• Effectively leads client engagement and ensures the organic growth of the business through client relations
• Efficiently manages account budget, identifies areas of risk and provides solutions
• Identifies process or procedure opportunities for improvement and suggests resolutions
• Actively instills the company culture among the team
• Excels at client relations to ensure that the client has the optimal customer service experience

Qualifications

• Bachelor’s degree in marketing, communications, advertising or related field
• Minimum 8‑10 years of experience in a fast‑paced agency environment
• Demonstrated experience and success in leadership of cross‑functional agency teams
• High motivation, good work ethic, maturity and personal initiative
• Strong oral and written communication skills
• Strong organizational skills and attention to detail
• Occasional travel may be required

Benefits

• Competitive salary plus bonus scheme
• Medical, dental, and vision insurance options
• 401(k) plan with employer match
• Generous amount of paid time off annually + paid holidays
• Flexible spending accounts for health and dependent care
• Health Savings Account option with employer match
• Employee Assistance Program
• Paid short‑term and long‑term disability coverage and more