Vice President - Chief Nursing Officer Emergency Services

Stanford Health Care; California; On-site; USD 193,000 - 255,000; Full time

Job summary

Stanford Health Care seeks a visionary leader for the Vice-President/Chief Nursing Officer of Emergency Services. You will direct the 24-hour ED operations, including adult and pediatric care, a walk-in clinic, and related services, ensuring exceptional patient experience and staff safety.

You will partner with IT and clinical leaders to transform patient flow and outcomes. You will drive strategic planning, financial stewardship, and program development to meet SHC goals.

Qualifications

• Master's degree in Nursing, Healthcare Administration, Business or other similar fields required.
• Ten years of broad, extensive leadership experience in administrative/managerial roles.

Responsibilities

• Provide strategic leadership and direction for the 24-hour operation of Emergency Services.
• Lead a high-performing team and align nursing/clinical care with hospital goals.
• Drive patient flow improvements and collaborate with IT and clinical partners.
• Develop and implement programs ensuring regulatory and quality standards are met.
• Oversee budgeting, policy development, and resource optimization across EDs and related services.

Skills

Executive leadership

Strategic planning

Process improvement

Staff development

Financial governance

Stakeholder management

Communication with executives

Education

Master's degree in Nursing, Healthcare Administration, Business or related field

Job description

1.0 FTE Full time Day - 08 Hour R2660950 Onsite 108610082 Admin Patient Care Svc Allied Health PALO ALTO, 500 Pasteur Dr, California

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

The VP-Chief Nursing Officer of Emergency Services is responsible for strategic leadership and direction for the overall, twenty-four-hour operation operations of Emergency Services (ED). Provides overall strategy and financial direction of patient services offered by the both the Adult and Pediatric ED, Walk-In Clinic Clinical Decision Unit and all future related services. Responsible for assembling and leading a high-performing team, deploying an exceptional customer-centric approach to patients as well as staff. Enables Stanford Health Care to achieve its overall strategic and financial goals and is a key leadership role, reporting to the SVP-Chief Nurse Executive and leads the full operational team in collaboration with all SHC and LPCH hospital-based departments. The VP-Chief Nursing of Emergency Services will proactively innovate, working collaboratively with IT and ASAP colleagues to improve patient flow. The VP-Chief Nursing of Emergency Services position will drive the transformation of Emergency Services to align with the hospital strategic goals and growth. The VP-Chief Nursing of Emergency Services position provides direction and leadership to implement and oversee nursing/clinical care standards, practice and competencies for neonatal to geriatric patient population. Assures that the department meets or exceeds expected outcome measures including patient satisfaction, employee/staff safety, employee satisfaction, length of stay, clinical quality and standards. The incumbent will also collaborate with quality management and external regulatory and accrediting entities to ensure all mandated services and standards are met and exceeded for both adult and pediatric patients that are seen. A critical aspect of this role involves building and maintaining strong relationships with care site leadership and other collaborative partners within the organization, as well as participating in system and site initiatives to enhance the overall effectiveness of Emergency Services.

Locations

Stanford Health Care

What You Will Do

• Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
• Employees must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.
• Responsible for short-term and long-term strategic planning and business development functions.
• Actively participates in committees and task forces as appointed: participate in performance improvement activities to facilitate the facilitate the opportunities to improve patient care. Defines strategies to achieve improvement, define process and outcomes measures to monitor impact of changes, and to communicate improvement to the health wide system.
• Creates a culture of continuous improvement and establishes metrics to assess effectiveness and outcomes.
• Develop and implement new programs and special projects by establishing task forces, committees or the individual approach.
• Creates a clear organizational vision and provides leadership in integrating programs and services with the hospital's primary functions by supporting organizational philosophy, goals, policies, mission, priorities and vision, and by delivering optimal quality health care services.
• Directs and reviews policies that guide and support the provision of services; ensures that policies and procedures are compatible with the function and goals of SHC and which meet the external regulatory and statutory requirements.
• Evaluate ongoing operations and programs for the efficient use of resources and technology for optimal benefit to the patients and staff performing care.
• Review and determine when innovative care techniques can be adapted to improve the patient flow, experience and outcomes.
• Resolves key operational challenges.
• Plans and develops new services that generate additional sources of profitable revenue.
• Effectively assists in providing leadership, direction, and the administration of operations to ensure compliance with established institutional objectives and the delivery of optimal quality and safe health care services.
• Ensures that departments/areas comply with or exceed all regulatory requirements including, but not limited to, JCAHO, CAP, OSHA, FDA and compliance with EMTALA regulations.
• Integrates department's services with the hospital's primary functions by supporting organizational mission, priorities and goals, and by delivering optimal quality health care services.

Education Qualifications

• Master's degree in Nursing, Healthcare Administration, Business or other similar fields of study required. Doctorate degree preferred.

Experience Qualifications

• Ten (10) years of broad, extensive, and progressively responsible directly related work experience in administrative and/or managerial positions required.

Required Knowledge, Skills And Abilities

• Ability to interact with C level executives and present strategies for increased efficiencies
• Ability to align organizational vision, set short and long-term objectives with service line and hospital strategic goals, focus and prioritize resources, and evaluate outcomes
• Ability to design new programs and lead process improvement projects
• Ability to drive innovation to improve patient flow, and staff/patient experience
• Ability to mentor and guide the management team, fostering their professional growth and advancement within the institution.
• Ability to establish the strategic direction and business plans for a functional group
• Ability to drive research to lead in the field of Emergency Nursing improvements
• Ability to function in the Charge RN, Quick Look or Triage when surge occurs
• Detailed knowledge and expertise across the entire Health Care System
• Strong executive presence, including communication skills that enable appreciation of others perspectives and the ability to offer compelling insights and recommendations
• Outstanding management abilities and a demonstrated track record of leadership
• Expertise and responsibility for large groups of employees is required
• Ability to serve as both a leader and a coach with demonstrated ability to work as a team or independently
• “Change agent” able to be innovative and creative with patient flow
• Prepares organizational leadership to recognize and mitigate risks brought on by organizational changes
• Ability to successfully function in a fast paced, service-oriented environment
• Knowledge of current emergency nursing practices and procedures according as defined by the California Nurse Practice Act, Emergency Nursing Scope of and Standards of Practice, ANA Scope and Standards of Practice and ANA Code of Ethics in coordination with hospital policy and procedure

Licenses and Certifications

• CA-RN (Registered Nurse) required
• ACLS - Advanced Cardiac Life Support required
• BLS - Basic Life Support required
• PALS - Pediatric Adv Life Supp required
• TNCC - Trauma Nursing Core Course required
• CEN - Certified Emergency Room Nurse required
• NEA-BC - Nurse Executive, Advanced Certification by ANCC preferred.

These Principles Apply To ALL Employees

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $140.00 - $185.19 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.