Vice President & Chief Commercial Officer

Norfolk Airport Authority; Norfolk (VA); On-site; USD 164,000 - 229,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

The Norfolk Airport Authority is seeking a Vice President and Chief Commercial Officer (CCO) to lead the planning, development, and implementation of the Authority’s commercial strategy, including airline business, concessions, cargo, rental car, FBO agreements, and on- and off-airport property development.

Reporting to the CEO, the CCO will negotiate partnerships, drive revenue growth, monitor compliance with FAA, TSA, and CBP requirements, and guide budget decisions while developing a

Qualifications

• Bachelor’s degree in Airport Management, Business Administration, or related field.
• Five years of supervisory managerial experience in marketing, commercial, and/or business development.
• Knowledge of airport concessions, ACDBE programs, commercial development, and airline/airport operations.
• AAAE Certified Member (C.M.) preferred.

Responsibilities

• Direct the development and implementation of goals, policies, and strategic plans that advance commercial operations and revenue development.
• Manage airline, cargo, and concession agreements, including contract origination, compliance, interpretation, and enforcement.
• Drive commercial development of off-airport properties through lease negotiations, property utilization, and strategic planning to diversify revenue.
• Direct cargo operations, revenue management, and capacity analysis, and develop market expansion strategies in the cargo and logistics sector.
• Oversee management agreements for the Fixed Base Operator and rental car operations, including the Airport’s future CONRAC facility.
• Monitor concession performance and lead quality assurance initiatives that enhance the customer experience and maximize revenue.
• Oversee the Airport Concessionaire Disadvantaged Business Enterprise (ACDBE) program.
• Ensure commercial operations comply with FAA, TSA, U.S. Customs and Border Protection, and other federal, state, and local requirements.
• Prepare and manage departmental budgets, and lead, develop, and motivate commercial staff.

Skills

Supervisory management

Marketing and business development

Project management

Concessions knowledge

ACDBE program knowledge

Regulatory compliance (FAA/TSA)

Education

Bachelor’s degree in Airport Management

Bachelor’s degree in Business Administration

MBA or Master’s degree in business/related field

Job description

The Norfolk Airport Authority is seeking a Vice President & Chief Commercial Officer (CCO). Reporting to the President & Chief Executive Officer, this position leads the planning, development, and implementation of the Authority’s commercial strategy, including airline business, concessions, cargo operations, rental car and Fixed Base Operator agreements, and on- and off-airport property development. As a key member of the Executive Management Team, the CCO leads negotiations, cultivates partnerships, and ensures regulatory compliance to grow and diversify revenue. The role offers a significant opportunity to shape the Norfolk International Airport’s commercial program as ORF advances its more than $1 billion modernization program and plans for a future consolidated rental car (CONRAC) facility.

Key responsibilities include:

• Direct the development and implementation of goals, policies, and strategic plans that advance commercial operations and revenue development.
• Manage airline, cargo, and concession agreements, including contract origination, compliance, interpretation, and enforcement.
• Drive commercial development of off-airport properties through lease negotiations, property utilization, and strategic planning to diversify revenue.
• Direct cargo operations, revenue management, and capacity analysis, and develop market expansion strategies in the cargo and logistics sector.
• Oversee management agreements for the Fixed Base Operator and rental car operations, including the Airport’s future CONRAC facility.
• Monitor concession performance and lead quality assurance initiatives that enhance the customer experience and maximize revenue.
• Oversee the Airport Concessionaire Disadvantaged Business Enterprise (ACDBE) program.
• Ensure commercial operations comply with FAA, TSA, U.S. Customs and Border Protection, and other federal, state, and local requirements.
• Prepare and manage departmental budgets, and lead, develop, and motivate commercial staff.

Position Qualifications

• Bachelor’s degree in Airport Management, Business Administration, or related field required; master’s degree in business administration, finance, or related field preferred.
• Five years of supervisory managerial experience in marketing, commercial, and/or business development; strong project management skills.
• Knowledge of airport concessions, ACDBE programs, commercial development, and airline/ airport operations preferred.
• AAAE Certified Member (C.M.) preferred.

Salary & Benefits

The salary range for this position is $163,781 – $229,293, with a generous benefits package. Details regarding the benefits package can be found here: Benefits Guide for Plan Year 2026 — 2027. An exceptional candidate may be eligible for a starting salary toward the higher end of the pay range. Relocation assistance is available.