Vice President, Business Development - Banking & Financial Services

TP; United States; On-site; USD 130,000 - 160,000; Full time

Job summary

TP is seeking a dynamic VP of Business Development to lead our BPO services for the banking and financial sector. You will drive new business opportunities, implement sales strategies, and maintain client partnerships.

The ideal candidate has 5-8 years of enterprise sales experience alongside a robust network within the industry. This role emphasizes digital transformation knowledge and negotiation skills. We are committed to developing a diverse and inclusive workplace.

Qualifications

• 5-8 years of successful enterprise sales experience within the Banking and Financial Services industry.
• Good understanding of CX-related digital technologies.
• Experience in pricing and contract negotiations.

Responsibilities

• Develop a business development strategy targeting specific accounts.
• Drive sales strategies aligned with company business differentiators.
• Manage negotiation process with clients.

Skills

Enterprise sales experience

Negotiation skills

Analytical thinking

Interpersonal skills

Understanding of digital transformation

Education

Bachelor’s degree or above

Tools

Salesforce

Job description

VP, Business Development - BFSI

We are seeking a dynamic and strategic Vice President of Business Development to lead and expand our Business Process Outsourcing (BPO) services tailored for the banking & financial industry, with a focus on banking & financial services clients. This role will be responsible for driving new business opportunities and accelerating revenue growth across the sector.

The Responsibilities

• Understand and apply AI and CX and disruptive solutions to solve the industry’s latest needs.
• Design a comprehensive sales strategy of solutions designed to complement our global business development framework that addresses the market needs and new growth opportunities.
• Map out a business plan with goals, key actions, targets, and measures of success, including its complementing resources and tools needed by the unit/department to meet and exceed the organizational objectives.
• Direct the smooth implementation of well‑defined end‑to‑end business development plans based on the current or new transformational needs and requirements approved and supported by leadership and our clients.
• Drive sales strategies aligned to the “Employer of Choice” key business differentiators as a People Company, which are also our competitive industry advantages in the local, national, and regional markets.
• Use own network in aiding in opening new markets/opportunities.
• Coordinate with the Bid/Proposal team to generate presentations and proposals for client delivery.
• Manage negotiation process of contracts with current and prospective clients.
• Establish and maintain collaborative partnerships with our new clients to ensure we deliver committed results.
• Uphold and promote our TP core values, norms, standard operating policies, and procedures.
• Arrange, attend, and oversee tours and visits to various TP sites and locations virtually and physically on behalf of potential new clients.
• Maintain ethical practices that nurture a positive work environment that attracts, retains, and motivates high‑potential employees at all levels.
• Help support the US sales teams to identify and develop TP’s unique selling propositions using knowledge of the market and our competitors.
• Utilize and manage the TP CRM system – Salesforce.

Key First‑Year Objectives

• Develop a business development strategy to engage an identified target list - based on assigned accounts and utilizing your digital rolodex.
• Qualify 12 opportunities per year with the formula to close 3‑4 deals annually.
• Build confidence and trust with accounts through close partnerships and by repeatedly delivering “as promised.”
• Optimize internal relationships with sales support and Client Services.

The Qualifications

• Passion to sell into and relationships in the Banking and Financial Services Industry.
• Bachelor’s degree or above, preferred.
• 5‑8 years of successful enterprise sales experience within the Banking and Financial Services industry; prior experience with Collections preferred.
• Good understanding of CX‑related digital technologies, digital transformation a plus.
• Strong negotiation and business management skills.
• Experience in pricing, contract negotiations, and proactive, thoughtful proposals.
• Having business development, sales, and origination experience across multiple geographies, ideally in the Healthcare industry.
• A robust network of contacts and a strong understanding of Healthcare customers.
• Analytical thinking, proactive attitude, strong written and oral communication skills.
• Extensive experience selling into and presenting to the highest‑level decision‑makers (C‑level Executives).
• Excellent interpersonal skills and teamwork mindset.
• High attention to detail and ability to be productive and accountable and work under tight deadlines when needed.

Pre‑Employment Screenings

By TP policy, employment in this position will be contingent on your successful completion of and passage of a comprehensive background check, including global sanctions and watchlist screening.

Culture & Belonging

At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate on the basis of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.