Vice President, Application Support Engineer

Eliassen Group; Florida; Hybrid; USD 103,000 - 117,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group is seeking a Vice President, Application Support Engineer for the Depositary Receipts Platform Engineering team in Lake Mary, FL. The role emphasizes production support, root cause analysis, performance monitoring, and automation for Java-based apps and SQL Server databases.

The role is contract-to-hire on a W2 basis with benefits including medical, dental, vision, 401k matching, and life insurance.

Qualifications

• 8-10 years of related experience; financial services experience is a plus.
• Technical engineering background with coding beyond simple scripts; experience with Java, Angular, Kafka, and SQL.
• Proficiency in Agile, DevOps, Site Reliability Engineering, and software development.
• Familiarity with Amazon S3, AWS, Ansible, Docker, Linux, Microsoft Azure, Python, Splunk, AppDynamics, and AI.
• In-depth SQL Server analysis including performance tuning and debugging stored procedures.
• Ability to read and interpret Java code and basic debugging.

Responsibilities

• Diagnose and resolve production issues with strong analytical skills.
• Conduct root cause analysis for recurring issues and implement permanent solutions.
• Partner with development, infrastructure, and stakeholders to resolve complex issues and implement fixes.
• Monitor application and database performance, identify bottlenecks, and perform maintenance for stability.
• Create and maintain troubleshooting documentation, knowledge articles, and incident reports.
• Collaborate effectively with clear written and verbal communication.
• Analyze logs, code, and database performance metrics with attention to detail.
• Adapt to changing priorities and technologies in a fast-paced environment.
• Support Java-based applications and SQL Server databases in production.
• Identify automation opportunities and implement scripts/tools to improve efficiency.
• Improve and protect software and systems for scalability, availability, latency, performance, security, and capacity.
• Continuously improve operational support and resolve customer friction points end to end.
• Understand the technical ecosystem to recognize interrelationships and gaps.
• Apply DevOps-centric automation tools for CI/CD, configuration management, and scalable growth.

Skills

Java

Angular

Kafka

SQL

Agile

DevOps

Site Reliability Engineering

Software development

communication

Education

Bachelor's degree in computer science or related discipline

Tools

AWS

Ansible

Docker

Linux

Microsoft Azure

Python

Splunk

AppDynamics

AI

Job description

Description:

Hybrid 4 days onsite in Lake Mary, FL

Our client seeks a Vice President, Application Support Engineer for the Depositary Receipts Platform Engineering team. The role focuses on production support, root cause analysis, performance monitoring, and continuous improvement across Java-based applications and SQL Server databases. The team collaborates with development and infrastructure partners to stabilize systems, implement fixes, and drive automation that improves reliability, scalability, and customer experience.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $75.00 to $85.00/hr. w2

Responsibilities:

• Diagnose and resolve technical issues in production environments with strong analytical and problem-solving skills.
• Conduct root cause analysis for recurring issues and implement permanent solutions.
• Partner with development, infrastructure, and stakeholders to resolve complex issues and implement fixes.
• Monitor application and database performance, identify bottlenecks, and perform maintenance to ensure stability.
• Create and maintain troubleshooting documentation, knowledge articles, and incident reports.
• Collaborate effectively with clear written and verbal communication.
• Analyze logs, code, and database performance metrics with attention to detail.
• Adapt to changing priorities and technologies in a fast-paced environment.
• Support Java-based applications and SQL Server databases in a production role.
• Identify automation opportunities and implement scripts or tools to improve efficiency.
• Improve and protect software and systems for scalability, availability, latency, performance, security, and capacity.
• Continuously improve operational support and resolve customer friction points end to end.
• Understand the technical ecosystem to recognize systemic interrelationships and gaps.
• Apply DevOps-centric automation tools and technologies for CI/CD, configuration management, and sustainable scaling.

Experience Requirements:

• 8-10 years of related experience; financial services experience is a plus.
• Technical engineering background with coding beyond simple scripts; experience with Java, Angular, Kafka, and SQL.
• Proficiency in Agile, DevOps, Site Reliability Engineering, and software development.
• Familiarity with Amazon S3, AWS, Ansible, Docker, Linux, Microsoft Azure, Python, Splunk, AppDynamics, and AI.
• In-depth SQL Server analysis including performance tuning, deadlock identification, execution plan analysis, and debugging stored procedures and functions.
• Ability to read and interpret Java code, OOP concepts, exception handling, and basic debugging.
• Understanding of job scheduling and configurations.
• Familiarity with Unix/Linux, shell scripting, and application servers such as Tomcat.
• Experience with monitoring tools to identify and track errors and collaborate on solutions.
• Engagement with AI technology, self-starter in configuring AI agents, and familiarity with in-depth prompts in Co-Pilot.

Education Requirements:

Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred.